Bill Smith Plumbing & Heating

Peter K.

We used Bill Smith Plumbing to replace a shower mixing valve in our bathroom. It required quite a bit of copper pipe work in a tight space. The plumber (Luther) was very professional, did the entire job in about two hours and the price was reasonable. We would definitely use them again - very honest company.

Dave N.

These guys know what they are doing! And very honest. When I walked into their store, Roy sat down and thoroughly explained what he anticipated I was looking at. Clear that they knew their stuff. Lou was on time and repaired my 55-year-old boiler with no BS.
Only suggestion I have is that they offer a Senior or AARP courtesy discount. Good to know there are still honest companies around.
Dave in Southern Hills

Carol H.

Our building used Bill Smith Plumbing exclusively for years. However, recently the quality of plumbers has dramatically decreased, the number of on-call emergency plumbers has been reduced (to only one, I was told), and the customer service is severely lacking. Sadly, I can no longer recommend this company to anyone.

Judi L.

Bill Smith Plumbing had been my go-to guys for many years until this past summer.
I was interested in replacing my cooler that's located on the roof. One of the techs came out and checked it out and told me he'd e-mail me the quote for replacing it. Never heard a word back so I called them. I was told they'd get back to me with the quote. Once again, never heard a word so I went into the store itself and asked, again, about the quote, again they said they'd get back to me in a couple of days. I never heard another word. I'm not sure what's going on there...maybe the business is in trouble? I will say it's really annoying to be blown off like that.

Cris W.

I had a leak coming from the bathtub. The person they sent out piddled around for almost three hours, charging me a ridiculous amount of money to really do nothing, claimed the problem was the grout. My ceiling was fixed and the leak came back. The contractor had to return, tear out the ceiling, only to find that the tub drain was leaking. Bill Smith Plumbing didn't even check the tub drain. Ludicrous. I will never recommend them to anyone and I warn anyone to not use them.

B S.

I rarely give 5 * to anybody because I always feel there is room for improvement however this is one exception. I have used BSPlumbing on three occasions over the past 20 years on a rental in Denver.
Brian sent out Lester on this last job - they are fair, honest and do great work, always have been prompt, thorough, detailed and know their stuff.

Jay M.

I had the wrong type of water heater put in my home. The sales guy at Home Depot basically sold me the wrong type of water heater. I basically needed a power vent water heater that connects to plastic piping. I put one in that is only supposed to connect to metal piping. Began having problems with the unit shutting down. Called up Bill Smith Plumbing. They were very professional and got someone out quickly. The issue was diagnosed and they shut everything down because it was dangerous to have it running. Even though I didn't use Bill Smith Plumbing to get the new unit, they still helped me get things arranged with Home Depot to make sure I got the right type of water heater. I appreciate their professionalism and quick (and correct) diagnosis of the issue.

Laura B.

I was really hoping these guys would give me a fair quote, but nearly $2000 for a water heater replacement to heat a 1000 sq. ft. house? It took me a week to get a guy over for an estimate and another week after that I got an email with the estimate. My parents just had their water heater replaced for $1000 on a 1 day notice and their house is twice the size of mine.

Joni B.

another plumbing company too hastily read water pressure on my water heater and quoted me $199-2500 to replace it plus PRV valve at additional $635. thankfully I called Bill Smith for a second opinion! the Tech was very nice, knew exactly what to look for, and after unblocking the intake pipe, had the hot water pressure working just fine. $180 for trip charge and labor and all good! I've used Bill Smith before and have been very pleased with their honesty and work ethic.

Lauren A.

We've worked with Lou many times just for servicing or boiler and he has been great. Recently we had some issues with it actually heating in certain rooms and he came and did quite a bit of work on it. He is always pleasant and clearly knows what he is doing. If we have anymore issues we will definitely call again feel very comfortable with Lou and the work that he does!