Bighorn Plumbing

Gary G.

Awful company. Obviously there is some fake or incentivized reviews online. I would look hard at the critical reviews of this company to get a better picture of what's going on here, they obviously are paying a marketing site or doing something internally to bolster up their ratings when you search for them.

Bighorn was trying to charge a $96.00 fee just to show up to the jobsite. They wouldn't give estimates for hourly rates or services over the phone. Only after charging you for a ""diagnostic fee"" that isn't related to diagnosing anything.

They use this sales tactic to already have you committed to paying them. They ""take the fee off"" the repair/service bill (which usually is 2-4 times as much as reputable companies) and if the customer isn't very knowledgeable about what the service should cost, they go through with paying them because they already are paying them a fee.

Reading through some negative reviews, you can see they are charging sky high prices for basic services. 500 for camera inspections, 600 for a faucet cartridge, 900 to snake drain lines, 5000-9000 to replace a hot water heater!!! Unreal.

Try asking them over the phone how much a leaking hot water heater replacement will cost, or how much is it to snake a drain line... They'll claim they need to send out a plumber to ""diagnose"" it for a $96.00 fee.

Look for other locally companies in town that will give you honest pricing and not try to gouge you. It's a shame because they are setting such a bad example for their employee's who eventually may go out on their own one day and think that this is an honest way of doing business.

Mindy D.

My shower would not turn off, so I had to shut off the water to the whole house. I used Bighorn because they said they could come the same day. In fact, the technician was not able to get to my place until the next morning. He was very pleasant and replaced the cartridge in the shower, thereby allowing me to restore water to the house. But, the cost for this was over $600, which seems a tad steep to me.

Kollina

I found Bighorn Plumbing on Facebook. Beware! They will scam you plus their prices are outrageous!

Kameron S.

Estimated and quoted 3 times the price what was necessary to fix a small problem. (Nail at baseline of pluming pipe in bathroom) Ended up going with another company who cost 3 times less, fixed in under one hour with a $6 cost charge on the coupler. Bighorn wanted to charge $2200, the other company cost $4**!


Bighorn wanted to charge 4 hour labor, for $100 part, which the other company said was only $6. Way unreasonable. They will gouge you.

Michael C.

I regret the day I had big horn plumbing come into my home. Beware of the fraudulent reviews on Google. JARET, the technician, under sold us by a significant amount. He did not complete the work, and then demanded much more money than the original bid.
What a scam. In my case, he was there for five hours. There were minimal parts totaling less than $100 and the bill came to $1800 after his up charges. If you do the simple math, this comes to $340 an hour.
What a rip off! Beware, stay away from Bighorn Plumbing

Jonathan H.

It's true they are upfront with the pricing but it is very expensive. $450 to unscrew a stuck hose connector.

Karen P.

My regular plumber was on vacation so I found Bighorn on line. what a mistake! charged me over the top prices and left a huge mess! Never again!!

Kim J.

Jarrett came out yesterday for a couple of issues my mom was having with her guest bathroom. He was prompt, respectful, courteous and thorough. 5 Thank you Bighorn plumbing & Jarrett

Trista m.

Unbelievable Over the top prices!!! They like to hide prices, and change invoices. Beware these people will try to scam you anyway they can. :( They like to take advantage of Senior Citizens. So sad. We've had 2 more plumbers out here that charge a very small portion compared to this company. I really can't say anything nice about them. All I can say is BEWARE!!!!

Wendy T.

I heard about Bighorn Plumbing from a customers referral. I called and set up an appointment with a very personable lady. A confirmation text let me know he was on his way. Super friendly, very professional and knowledgeable. His quote was high, but he worked with me on a more agreeable price. We set up a good date and time for work to be done. Jesse was on time and worked efficiently. He got done in time and it was simply PERFECT! I give his workmanship two thumbs up. Definately recommend this guy and his company.