Bigg Tree Rooter & Plumbing

Kiki K.

Very happy customer! Got a near immediate response when I requested the quote on Yelp and was able to get an appointment a few days later. Adam fixed my kitchen sink, where I was having a slow drain/standing water. He got in there and snaked it really well to get all the crap cleared in the pipes. He cleaned up any mess it made and did a thorough test to make sure it was working normally. I appreciate the reassurance of having a 90-day warranty in case the clog reappears. Will definitely use Adam in the future!

Tony P.

Pros: 24-hour service. Fast service

Cons: Expensive. But worth it.

My experience with these guys was initially wanting to fix the clanking noise on my water tank, but one of the guys named Hector(the guy with glasses), since there are 2 of them named Hector, made me believe that repiping would do the trick and that the clanking would be gone. After the repiping was done, I told him why I still heard the clanking noises, and he then told me that there was sediment in the tank causing it. I wish they could've told me this before the expensive repiping. Still, I guess they needed a better understanding after the job was finished, so I'm giving them an ok score because at least I got a diagnosis of what needs to be done, but it was pretty expensive. 10k+ for the job.

Edit: I am changing my review to a 5 because Adam filled me in on information that was very informative and professional. For that I thank you.

Stephanie H.

I will be saving their business card and recommending to everyone I know! I saw big tree rooter at a neighbors home and had to ask about their work. I was in disbelief when I read that it was ""home to the $50 drain cleaning"". They came in and fixed my drain that had been clogged for months and at a great price!!! My husband was present and also commented their customer service was great and even cleaned the bathroom floor of the dirt they brought in.I am definitely saving their number and calling them next time!

Jorge G.

I'm a little late here but better late than never. I was doing a DIY bathroom remodel and knew better than to do my own plumbing. We went from a tub to stand up shower. I sent a Yelp request to several plumbing companies and big tree was the first and most responsive. I spent quite more than I had expected but didn't feel ripped off or taken advantage of. I could've shopped around as big tree was not pushy at all. They were just super convenient and available to take care of my request same day. Anyway, the owner called me immediately after the job to see how things went and offered to come by to make sure everything was set before I moved on with my project. He made himself available for questions via cell phone for the future also. I trust these guys and would use them again in the future should I have any more plumbing needs. Thanks again Hector and Adam!

Tracy B.

We are very happy with the service we've received from Bigg Tree Rooster and Plumbing. Adam and his crew showed up early to the appointment and stayed late to complete the installation of multiple projects. Their thorough work and professional dedication definitely earned them a 5 stars review. We are highly recommended Bigg Tree Rooster & Plumbing Company!

Eddie T.

Prompt and professional service. Adam and Hector did a great job repairing and cleaning our sewer line. Very friendly and take time to explain to us what they are doing and how to maintain our sewer line in the future.

Jared J.

The quality of their work was phenomenal. They were also super responsive before the appointment and with their scheduling. I had my water main reworked and it turned out flawless.

Kristy T.

If you're in the mountains don't hesitate to call these guys. They came out and gave me a free estimate on a septic pipe repair and fixed it a week later. Adam and Hector showed up on time and within two minutes of being here they started working. They fixed everything for the lower range estimate which we all know is rare. They were all done within 30 minutes. Responsive, affordable, honest, reliable, and speedy - what else could you ask for!

Joy R.

Bigg Tree Rooter & Plumbing is our reliable plumber every time we need help to fix our clogged sink and bathtub. This a good recommendation if you're looking good plumber nearby in the Gilroy area.

Ambika D.

initial diagnosis visit was free and they identified the problem spot on, followed up with a fix quick and efficient, found to be cost effective also highly recommended