Big State Plumbing

Nan W.

I have used this company twice now and both times I have been impressed with not just the service and honesty but the prices are way below other "big plumbing" companies. Yes sir, if you call anyone besides Big State, you will be missing out on quality work from plumbers who are there to help and not just "drain" your wallet.
This time was not an emergency but the first time it was urgent and they did not charge me extra for the instant service call. It was more than reasonably priced and way below what I had been quoted by other "big plumbing" companies. Big State rep fixed the leak and gave me some good advice regarding what to expect down the road that they spotted that would fall on the HOA responsibility.
Speaking of "big plumbing" companies previous to finding Big State, I had to have a pair of valves that were easier to get to then the ones that Big State took care of for me last week. The "big plumbing" company charged me over $450 for the same type of valves that Big State replaced for about $150 but Big State had to crawl under the sink to replace them.
As you know, most of the time when you have to call a plumber, its an emergency and you are at their mercy and they know it. However, Big State has integrity and will treat you with respect and not "flush" your trust down the toilet.

Betsy F.

The gentleman that showed up was thorough and quick! He went right at the clog in my sink and had it cleared in minutes. He then gave me a much needed lesson in what to put down a garbage disposal and what not to. He arrived right in the middle of the window of time given to me and I was called 30 minutes before his arrival. The clog appeared on Sunday afternoon and was gone by Monday afternoon! Fast service! And the operator scheduling the service was very professional.

J D.

I spoke on the phone with Michelle multiple times during scheduling of service. Every time, she was helpful, kind, cheerful and professional. I will use this company for all further plumbing needs simply because of Michelle's wonderful customer service. She was an absolute pleasure.

Christine B.

Victor was early for the appointment and provided professional and courteous service. He was able to work with me on pricing and ensured that my family had minimal down time without water. I appreciated his good work in a timely fashion. Job well done.

David M.

Outstanding Service. Had a pipe burst in the attic and needed after hours service. Found them on Angie's List. I called in the afternoon, and was given a 2-hour window for a plumber to arrive that evening. During the call they did disclose the extra service charge for emergency service, and offered next day if I wanted to wait. They arrived on time at 7:00 PM, also sent me a text before arriving with photo and estimated arrival and cell number. After looking at leaking pipe they gave me several options to repair. Fully explained what they would do and time it would take, also gave prices for each option. Repair took two hours, as estimated. Because of debris in the old galvanized pipe, after repair was made most of my faucets had reduced flow and partial or complete blockage. It took another hour+ to clear all the facets, one in particular that took 30 minutes. They still only charged what they quoted. Before they left, they thoroughly cleaned all the areas that they'd worked in.
One last note, because the hard freeze and many busted pipes across the area every plumber with Big State was already dispatched and no other company could even give me a time or day they could come out and make the repairs. The owner/co owner of Big State, Morgan Donaho was the plumber who came out after hours with an apprentice and made the repairs at my house.
I would recommend Big State to anyone with plumbing issues.

Alla S.

I purchased a  water heater flush deal through Angie's List. The technician Jeff Wollard got

everything done clean and quickly. He is very professional, friendly, respectful and  

knowledgeable. HIGHLY RECOMMEND!

Rich H.

I needed a drain cleaning immediately. BSP sent Jeff W out to my house. He was punctual, very professional, and friendly. He got the job done extremely fast. I wish I called him sooner. I recommend using BSP and I will definitely use them again.

Shawn L.

Mr. Gomez came out to my house on time just like was mentioned worked hard at all he could do ran into a lot of problems but handled them calmly and professionally.

Henry K.

Positively impressed with service and timeliness. Jeff w was patient, listened to my issue and offered options to resolve my problems.

Ashlie W.

PLEASE DO NOT USE BIG STATE! We Used Big State Plumbing to do an entire replumb on our house that was to be remodeled. This was a contract job. We used them because we thought a big company with good reviews was the best bet. Boy, were we wrong! When the bid is as high as they charged us, you would think that would correlate to good work, that was not the case here. They rushed through our entire job and had to practically be forced to clean up after themselves when finished. Although that was the least of the problems. The contractor for our remodel alerted us to the horrendous work they did, so we have now had two other plumping companies come out to give us bids to fix it and the job is so bad that they would have to completely redo the job to be able to warantee the work. We have Contacted Big State MULTIPLE times to come and fix the work they did and they cant even be bothered to call back. We will be pursuing legal action and also be going after their license. We all work too hard for our money to be screwed over by a company like this. There is so many good, honest companies out there. Take my advice, it is not Big State!! If anyone would like to see my horrendous job Big State did, you are more than welcome!