Big State Plumbing

Shawn L.

Mr. Gomez came out to my house on time just like was mentioned worked hard at all he could do ran into a lot of problems but handled them calmly and professionally.

Henry K.

Positively impressed with service and timeliness. Jeff w was patient, listened to my issue and offered options to resolve my problems.

Ashlie W.

PLEASE DO NOT USE BIG STATE! We Used Big State Plumbing to do an entire replumb on our house that was to be remodeled. This was a contract job. We used them because we thought a big company with good reviews was the best bet. Boy, were we wrong! When the bid is as high as they charged us, you would think that would correlate to good work, that was not the case here. They rushed through our entire job and had to practically be forced to clean up after themselves when finished. Although that was the least of the problems. The contractor for our remodel alerted us to the horrendous work they did, so we have now had two other plumping companies come out to give us bids to fix it and the job is so bad that they would have to completely redo the job to be able to warantee the work. We have Contacted Big State MULTIPLE times to come and fix the work they did and they cant even be bothered to call back. We will be pursuing legal action and also be going after their license. We all work too hard for our money to be screwed over by a company like this. There is so many good, honest companies out there. Take my advice, it is not Big State!! If anyone would like to see my horrendous job Big State did, you are more than welcome!

Kimberly W.

Jason came to my house on an after hours call for a burst pipe at the water heater. Jason was great, very friendly and informative.

Carver S.

Excellent service by this plumbing company, big state plumbing. I highly recommend these professionals who really care about servicing their customers, and showing patience with our questions.

Richard B did a fantastic job! Thank you so much Richard

Sarah S.

I purchased a water heater flush deal through Angie's List and was able to get an appointment 2 days later. The technician Richard B. was great with my daughter and our 2 dogs and got everything done quickly. Very professional and friendly. Highly recommended.

Alan G.

Even though a sudden cold snap caused a rash of broken pipes, The plumber arrived the next day (Saturday) to repair a leaking main service line, but had to stop prior tp completing the job due to darkness. Because of the big increase in broken/frozen pipes and a sick plumber, the repair was not completed until the following Thursday. Fortunately we still had water to the house, just a wet and soggy front yard, unlike many other people with broken pipes and the water shut off.
Through all this process the plumber and his helpers were doing their best and kept me informed regarding the nature of the leak and how they proposed to repair it and that the line would be stronger than before and less susceptible to future problems. I will use them again and recommend them to other friends and neighbors.

Carina B.

Big State Plumbing (BSP) was contracted by our company to connect our sewer lines to the city lines. They emailed us a five to seven-day completion date for the job. They started in August of last year and it is January and the job still has not been completed. They left a dangerous deep ditch, they used no caution tape or barriers, anyone can easily fall in and get seriously injured. BSP emailed us stating once our deposit was made we would have priority scheduling. If this is priority I would hate to see normal. It's been over 4 months since BSP took on this job. BSP changed their project supervisor in the middle of the job, BSP failed to properly communicate with us. They neglected to return emails or phone calls in a timely manner. We made many attempts to contact them before getting a response. The plumbing was disconnected leaving the tenants of the building without bathrooms; we had to rent a portable toilet for the tenants. We were not told this would be an issue so they used the toilets and they overflowed.

Wayne M.

When the job at my house turned from normal into quite a challenge, BSP accepted it and conquered the issues. Jacob Sutton, my plumber, had solutions when multiple unexpected challenges came up. He and the crew worked diligently to find solutions and untimely fix the problem. They brought in heavy equipment, used lots of man hours and resources without any extra charge except for a small piece of sidewalk that needed to be removed and then cemented again. They added new hardware to my house in a new pipe and side spiket to my house (and a copper industrial grade on at that). These are my plumbers for life. The only negative may be a bit of a lack of communications when it came to scheduling my sidewalk restore after the job was done. Took over a week for someone to come out and put new concrete in place. Then they never returned to follow up on it. But over all, very very happy with these folks.

Nan G.

We needed a after hours plumber because we decided install new sinks and faucets in our master bathroom on Saturday night. The cut off broke and we had water pouring out everywhere. Finally got the water turned off out at the street and water mopped up but we didn't want to be without water for days so we called. Jacob came out and replaced all 4 cut offs at our request, tested everything before leaving. He explained everything he was going to do and was very pleasant even though it was 1:30 AM.