Big G Plumbing

Elizabeth B.

Greg from Big G Plumbing came to repair a faucet in my bathroom that has been problematic. He quickly identified the problem and solved it for us to our complete satisfaction. I highly recommend him!

Scarlett J.

These guys are great. Alex has been out twice for issues I'm having with my on-demand hot water system. He's very nice and very knowledgeable and so is Greg, the owner. I'm having them replace the on-demand with a ""real"" hot water heater, and I know in the long run it will be much less of a headache. I totally trust these guys. I'd give more stars if I could.

Evie D.

Very fast and friendly customer service. We've used them for a hot water heater replacement at our primary residence and rental property in the past week. Without even asking they took it upon themselves to look into the warranties on both units. One was still under warranty, so needless to say it saved us around $500- thanks guys! We will refer you to anyone who asks and will use you again for all our plumbing needs!

Karen E.

We purchased a new house, and with it came a home warranty from Fidelity National. We have had very bad experiences in the past with Home Warranty companies, so we were very leary. We had numerous plumbing issues including leaky faucets (11!), Hot water tank failure, and Hot water pump failure. Fidelity sent out Big G Plumbing. We were VERY happy with the service we received from Big G. The gentleman they sent out, Sean, was very professional. He had to order a part, but came back immediately after he received it. Altogether he had to come out 3 times. Each time he was on time, called before he left his previous job so we had 30 min notice that he was coming. He made sure we knew what was going on at all times, and cleaned up after himself. We are fans of Big G!!!

Kevin C.

I got stuck with big g through my warranty company. They've had to come out twice for the same issue and I had to pay $70 service fee both times. Today I inquired as to what the issue was and the tech., Alex, was very rude and acted like he didn't have the time to explain the issue to me. I wouldn't recommend this company to anyone.

Jenna M.

Assigned to Big G through home warranty. Called to make an appointment as we have no hot water at all. Greg stated it would ""about a week"" and they couldn't see us sooner because it wasn't classified as a rush by the warranty company. Call our warranty and they do not offer ""rush"" classifications at all. Had it sent to another company.

Don't sign up to do warranty work if you have no intention or desire to do it in a timely manner. When we are out of our warranty we know better than to use this company.

Rebecca C.

Greg had great communication the entire time of the process. To even include a week of waiting for the parts he kept in contact the whole time. He even called me to let me know he could come a little bit early. He completed all the repairs and was very helpful. If these are the types of employees Big G has then I give the company as a whole 5 stars. If you had a bad experience ask for Greg next time. We will continue to use them in the future. Thank you!

Brad F.

Big G Plumbing was sent out because I was unable to turn the water off at my clothes washer. They were great, they called me and scheduled right away. They were on time which is a plus!

He had to cut into my drywall to fix the problem but it was a small repair and he cleaned it up when he was done.

This place was amazing, I've worked with plumbing companies in the past and I've had some good experiences, no complaints but I never had my expectations blown away and that is exactly what they provided!

Dawn W.

We had a great experience with Big G Plumbing. They were sent by our home warranty company as a second opinion. The technician was friendly, professional, and worked quickly. He diagnosed and fixed the problem which the first plumbing company was unable to do.

Arthur H.

When I looked at previous reviews for Big G, I was pretty apprehensive. However, my experience was entirely different. I had two plumbing issues that were covered by my Home Warranty. Big G contacted me within 24 hours and a repairman came out the following day. He was courteous and fixed my slow drain immediately, and replaced my garbage disposal in 15 minutes. My experience couldn't have been any better.