Big Dave's Plumbing Service

Lauren S.

Extremely dissatisfied. I would not recommend using Big Dave's Plumbing at all. Dave was supposed to come out to take a look at a leak in my ceiling this past Thursday. I waited an hour and a half for him to show and he never did. When I called to see what the hold up was, the woman who answered the phone told me Dave forgot and could come another day. So we rescheduled for this morning. After not showing up once already, he was 20 minutes late today. When he arrived this morning, he backed into my driveway and hit a car that was parked behind him. I heard it and saw it from inside through the window above the driveway, so you know if I heard it from inside the house, he had to have heard it/felt it in his own vehicle. I went out to see if there was any damage to the car and as I walked out, he stepped out of the van. He said nothing to me, just carried on about his business until I said ""did you just hit this car?"" (I knew he did because I could see the hitch pressing into the license plate and grill). He acted shocked and walked over to see that he had indeed hit the car. He pulled his van forward so we could see how extensive the damage was and luckily the only damage was a bent plate. In this situation, you would expect or think that the person who hit your car would apologize but rather than saying ""I'm sorry"" or of anything of the sort, he chuckled and said ""I really dodged a bullet there"" and walked away. Once he came inside, he made a enormous mess from cutting holes in the ceiling (dust, Sheetrock pieces, paint chips, insulation) all over the place. He laid down a drop cloth that the majority of these things fell on but somehow ended up getting it all over the place and furniture. He minimally swept the floor but left the floor and couch still looking a hot mess. He also went into the attic and when he came down, he got pieces of insulation ALL over the carpet and didn't bother to clean any of that up either. To top it off, right before he left he even made sure to comment on how ""terrible"" the kitchen floor was (not because there is anything wrong with it but because that was just his personal opinion). Dave came to the conclusion this was an HVAC issue and that he could not fix it and I couldn't be more happy that I'll be working with someone else to remedy this situation and not this company. I normally am not one to trash places on yelp, especially small businesses, but everything about this was unprofessional and inconsiderate. The one and only nice thing that I have to say about this company is the woman who answers the phone is very kind. Other than that, I have nothing positive to say.

Teresa K.

I called on a Friday and they were here on Monday . Very prompt and professional. I am very satisfied with the work they did as I had multiple jobs for them. Reasonably priced. Would not hesitate to call again.

Katrina M.

When our plumbing project proved to be more than I could handle I called Big Dave's Plumbing Service and I am so glad that I did. Dave arrived the same day, he was very professional and fixed the issue quickly. I was worried that bringing in a plumber to complete the job was going to be out of my price range but I was pleasantly surprised. I highly recommend Big Dave's exceptional service and will definitely call him again.