Big Blue Plumbing

Debora C.

This company has customer service down to a fine science the engineer they sent out explained everything in depth and gave a fair and reasonable quote. I would use this service again.

kate j.

Wow. The whole team at Big Blue Plumbing is professional and entirely pleasant to work with. These people love their work and it shows every step of the way. Furthermore, when outside contractors were needed, they have the best relationships with experts in each field, making every step of a messy project move along with ease. Thank you.

Gloria S.

I found Big Blue Plumbing on a Yahoo search. From the start they were great. The office receptionist Briana was very courteous. She was knowledgeable of the different heating systems and set up an appointment for me right away.

Today Zack from Big Blue Plumbing came in to check on our unit. His arrival time was set up for between the hours of 8 - 10am. He called me prior to arriving, he got here at 8:45am., unfortunately our heat/air system is not one they service. However, Zack stayed and checked our unit, troubleshooting the problems we were having. He was able to let us know what he found he took several pictures for us (to further help us as we find someone who works with Hydronic heating systems.

Zack was very professional, explained everything clearly and left us with some help to make our search a lot easier.

Thanks Zack, you were excellent and we really appreciate your help and dedication to your work.

Gloria Schwenderlauf

susan f.

A SCAM! They look for supposed problems and bid EXORBITANT prices. A reputable plumber fixed for $200 what Big Blue wanted $8k.

John M.

I woke up today and found I had no hot water from my boiler system. I called Big Blue after calling several other plumbing companies that did not know boilers?. They sent out a nice gentleman by the name of Zach. He asked me some questions about the history of the boiler and what was going on now. I was thinking it was going to need to be replaced but Zach had found that it was just a bad sensor and was able to locate the part and get it replaced and had me up and running in no time. Well definitely call them for any plumbing needs in the future.

dan h.

Our experience was unsatisfactory. Paul is a likable charming guy who talks a great game, but we regretted hiring him for a project that was a for a whole house remodel (including radiant heating and an ill conceived solar water heating system), and had considerable expense in the years since. Beware that he was previously Pipeline Plumbing (went bankrupt) and Green Plumbing Technology. Nice guy, and it gives me no joy to write this.
https://www.yelp.com/biz/pipeline-plumbing-berkeley

Pamela G.

Your staff member Terri is excellent. She is professional and dedicated. She works hard to provide great customer service. We appreciate her.

P E.

I think Big Blue Plumbing is the best in the area. They responded quickly and got me out of hot water. Actually, we didn't have any water and they got it started again. Really saved my life.

Michael O.

Thank you to Ebony and Joe at Big Blue! Have used this company for my house as well as our rental property. Ebony super nice and organized on the phone as well as calling me to update me on Joe's arrival....communication is underrated! Joe fixed the broken flush valve quickly! Big Blue is a little expensive but when you take into account the convenient 1 1/2 hour arrival window, quality of work and excellent customer service it is worth it!! Until the next time Big Blue!

Roy G.

We got several estimates from highly rated plumbing companies to fix a couple leaks in an old bathroom. Big Blue (main serviceman Haris) was the only one who correctly analyzed the causes of the problem in the first visit, patiently educated me, and proposed possible fixes. They also showed an additional toilet tank leak and simply fixed it on the spot. The estimate was thorough and fairly priced. Email communication was timely and clear. The work was done quickly and as scheduled. They installed additional studs at no extra cost. They worked with me so I could purchase my own tile and get my own shower door installer. Having done two remodels in other properties my experience with this company was as good as it gets.