Big Birge Plumbing

Mike K.

Faulty electrical outlet, blown fuse on the battery backup system and a 6"" downpour led to a sump pump failure and a flooded basement. With a previous positive experience and needing the sump pump running again, Big Birge was my first call. After diagnosing the situation, Adam assured me that the sump pump was still in good condition, that I needed to contact a qualified electrician and recommended replacing the battery backup.
We thought we were treated fairly and were pleased with Adam's work ethic, his attention to detail, and his professionalism. We would recommend Big Birge Plumbing to anyone in need.

Geri ..

I have used these guys for many years! They always provide the best service..what is most impressive - if I have an emergency, they always seem to be able to work me in and that is truly a blessing!

Katy E.

This was the first time I've ever needed to call a plumber myself (yay for new homeowner responsibilities!) and James from Big Birge Plumbing was great! He called when he was on his way, giving me enough time to get home from the office, and once he arrived, he explained all the steps needed and walked through the cost of everything so nothing was a surprise. I'm glad that after just one call to a plumber, I have a company I can trust!

Robert G.

They did work for me about a year ago. They were friendly and competent. I would have given them a 5-Star rating here, too.

But I have an issue with them: the disposer they installed is extremely sub-standard. It was only fair to begin with but has become much worse over time. This morning it took more than five minutes to grind six lemons. It gets duller by the day, it seems. I'd call that sub-standard, and I'm sure I paid top dollar for it, too.

Mike M.

Simply the best in Omaha. Had a pesky leak at our home and they were out in no time with a simple fix. Could have gone with a much more expensive ""fix"" since I'm not an expert, but they said this repair would do the job. Also had a plumbing emergency at our office and they were out the very next day to assess and to come up with the right solution.

Susie R.

This plumbing company is the worst company I've ever done business with. They never completed the job and did not refund me the money I paid them. The plumber they sent out was a real jerk.

I wouldn't even give them 1 star.

Taylor S.

Great customer service. Tim was incredibly friendly, patient, and allowed me to watch and ask questions so I could learn a little something. Great experience over the phone setting up the appointment as well as any follow up calls. Thank you!

Sarah W.

Big Birge put in a new water line for us and did an amazing job with this extensive project. In fact, the already involved job got even lengthier due to a severe weather day and a surprise buried set of concrete stairs that the team discovered in our yard and that was directly in their path! Despite the obstacles Brad and his team faced, they were professional and prompt throughout, plus they held true to the contracted price, despite the setbacks, which we so appreciated. From customer service to craftsmanship, we were 100% impressed with Big Birge and highly recommend them!

Calais C.

I love their process! Very professional. They laid down a cover over my hard wood so they wouldn't track in anything from the outside and I believe Brad, the owner, wore booties over his shoes when venturing onto my carpet. That's one thing that I truly appreciated and took note of as i'm quite OCD when it comes to keeping my house clean. That small part of their process stuck out even more to me when an electrician came over 30 minutes after Big Birge Plumbing had left. The electrician had kept his shoes on and tracked dirt all over my hard wood. Something as small as that shows you the maturation process that some companies have to go through before they get to the professional ""WE GET IT"" level that Big Birge Plumbing is clearly at. More over, Brad was brilliant in explaining his work, why he was doing it, and addressed all of my concerns. I think they're great and quite frankly, refreshing to do business with. Brad, you can come service our property any day!

Leah M.

We will always go with Big Birge whenever we need a plumbing fix! They did a great job installing a shower in our basement but what really sealed the deal was when they came out on a weekend to do a job that we were quoted for $2,300 from another company - BB was able to do it for $990! Lesson learned - we'll save ourselves the service call fee from other companies and just go with Big Birge from the start.