Big Birge Plumbing

Michael M.

Absolutely amazing experience with Big Birge plumbing. Scheduling was super easy and not too far out, and they made me aware of the cost of the visit (the minimum fee) while scheduling, they showed up on time and gave me two call ahead notices when I missed the first one, and they got all the work completed in one visit (even some additional things I wasn't planning on asking about)

Michael (our plumber) never complained or anything at all when I asked regarding additional questions or issues unrelated to the reason for the visit, and he completely took care of us and got everything back to working order.

I've had so many plumbers in the past come out, charge us for the visit, then tell us they couldn't fix our issue or it wasn't a plumbing issue and waste our time and money, and that is not at all what happened here!

Michael even looked at our appliance with us while he was here and checked how it was hooked up to ensure the leak we've been having issues with wasn't a plumbing issue and was in fact a appliance issue, and seriously he went above and beyond doing that and we couldn't be more grateful!

Couldn't be happier with this experience, and will forever use Big Birge plumbing in the future for all our plumbing needs!

Peanut T.

After the flash flooding, we suspected our sump pump wasn't working properly. We were getting ready to leave for a vacation and thankfully Big Birge Plumbing was able to get us in. Dennis communicated what the issue was and explained what he could do to resolve it. We appreciate him taking care of us and love how honest this company is. We highly recommend Big Birge Plumbing!

Mike K.

Faulty electrical outlet, blown fuse on the battery backup system and a 6"" downpour led to a sump pump failure and a flooded basement. With a previous positive experience and needing the sump pump running again, Big Birge was my first call. After diagnosing the situation, Adam assured me that the sump pump was still in good condition, that I needed to contact a qualified electrician and recommended replacing the battery backup.
We thought we were treated fairly and were pleased with Adam's work ethic, his attention to detail, and his professionalism. We would recommend Big Birge Plumbing to anyone in need.

Geri ..

I have used these guys for many years! They always provide the best service..what is most impressive - if I have an emergency, they always seem to be able to work me in and that is truly a blessing!

Katy E.

This was the first time I've ever needed to call a plumber myself (yay for new homeowner responsibilities!) and James from Big Birge Plumbing was great! He called when he was on his way, giving me enough time to get home from the office, and once he arrived, he explained all the steps needed and walked through the cost of everything so nothing was a surprise. I'm glad that after just one call to a plumber, I have a company I can trust!

Robert G.

They did work for me about a year ago. They were friendly and competent. I would have given them a 5-Star rating here, too.

But I have an issue with them: the disposer they installed is extremely sub-standard. It was only fair to begin with but has become much worse over time. This morning it took more than five minutes to grind six lemons. It gets duller by the day, it seems. I'd call that sub-standard, and I'm sure I paid top dollar for it, too.

Mike M.

Simply the best in Omaha. Had a pesky leak at our home and they were out in no time with a simple fix. Could have gone with a much more expensive ""fix"" since I'm not an expert, but they said this repair would do the job. Also had a plumbing emergency at our office and they were out the very next day to assess and to come up with the right solution.

Susie R.

This plumbing company is the worst company I've ever done business with. They never completed the job and did not refund me the money I paid them. The plumber they sent out was a real jerk.

I wouldn't even give them 1 star.

Taylor S.

Great customer service. Tim was incredibly friendly, patient, and allowed me to watch and ask questions so I could learn a little something. Great experience over the phone setting up the appointment as well as any follow up calls. Thank you!

Sarah W.

Big Birge put in a new water line for us and did an amazing job with this extensive project. In fact, the already involved job got even lengthier due to a severe weather day and a surprise buried set of concrete stairs that the team discovered in our yard and that was directly in their path! Despite the obstacles Brad and his team faced, they were professional and prompt throughout, plus they held true to the contracted price, despite the setbacks, which we so appreciated. From customer service to craftsmanship, we were 100% impressed with Big Birge and highly recommend them!