Big Bear Mechanical

Eric P.

The service was prompt but seemed way over priced. We got what we thought was a worse case scenario quote. Simple main line repair, we had the hole already 1/3 partially dug and the water turned off. They sent 3 people, 1 to dig, 1 to supervise, and 1 to parts run. 3 hours later the repair was done and landscaping was mostly cleaned up. This was on a weekday mid day. and sent us a bill for $2000. Invoice had 0 details about labor or parts, just said leak repair.

Thomas H.

A new sewer line through my nicely landscaped front yard was a terrifying thought. I got several quotes, most of them stating that they will not be responsible for landscaping. Shane with Sunshine Plumbing came in with the best bid on the job. He hadn't asked what others are quoting and his calm and professional approach made me trust him. They worked so efficiently with the backhoe, after moving the decorative rocks to the side and covering the rest generously with tarps. How surprised I was, when I saw the job done. Tree and grasses back in place, stepping stones where they belonged. They even rolled out new weed blocking fabric before putting the gravel stones back in place. No wonder, my realtor suggested them. I will anytime!

Michelle S.

The people from Sunshine Plumbing and Heating are great. They installed a new heater and hot water heater in a house I just bought. They did a wonderful job. I had a problem with the heater because of the way my house was laid out. They kept coming back until they figured out the problem and fixed it at no additional charge. I highly recommend them.

Theresa K.

Since my last review, I have talked with other plumbers, who have confirmed that City Code requirement of a convenience plug and a light has been in effect for years. So it was hardly a matter of being caught by changes in the code that Josh indicated. I have also reviewed the estimate and found the line ""ALL WORK PERFORMED WILL WILL MEET ORE EXCEED CURRENT CITY CODE REQUIREMENTS"" (Caps are theirs) I foolishly took this to mean that my furnace would meet city codes. I guess it really means that the work they bother to do will meet code requirements; that there may be further charges to bring the furnace up to code is not noted. It should have been.

As I said in the previous review, my son recommended them highly. He has been appraised that the service they received is not available to everyone. They spent five times more money. Is that the key?

Neil H.

My mother-in-law lives in ABQ. is retired, and we help with her finances, home issues etc (we live in California). Her water heater needed repairs and was out-of-code. She called a repair company whose estimate was extremely overpriced . When something is that overpriced, I immediately become suspicious about the quality of work as well. Trust is important to me.

I visited Yelp and contacted Matt J, one of the managers, at Sunshine. He was a complete gentleman and dealt with me in a direct, honest manner. The water heater was replaced the same day at substantial savings compared to the estimate from the other company and most importantly I felt that Matt and his team were going to do the repair in an honest, professional and safe manner. All of our communication was via phone and email and communication was great. I would highly recommend Sunshine and Matt J.

Spencer N.

We have used Sunshine in the past for remolding updates and an AC conversion, their quotes are always very competitive. It's their work that stands above all the others. Josh was the most knowledgable supervisor that has ever given us an estimate. He informed us of everything that needed to be done and exactly what to expect. They always arrive on time and they called before their arival to confirm their visit, Highly Professional!!!
More recently they sent Damien over to install a Whole House Water Filtration System from scratch, complete with bi-pass valves. Damien had previously done an excellent job converting our cooktop from electric to gas so I was familiar with his work, but this time he outdid himself and the filtration system turned out great. Neat and clean work necessary to create a complex system that blends seamlessly in the corner of the garage, I'm very pleased.
We wouldn't use any other company for my plumbing and heating needs, period!

Kevin M.

I had an intermittent problem with my Carrier A/C (code 179--failure to communicate with outdoor unit). Two reputable plumbing companies tried to find the problem, but were able to do so. One told me I probably need to pound a 7-foot grounding rod; the other company wanted to run wire through my attic for $300. When Sunshine came out they did neither of these [Thank Goodness!]. Sunshine switched the ends of two of the wires that were already existing in the 8-wire cable that ran through my attic and replaced the outdoor circuit board. One of these (I don't know which) corrected my problem. THANK YOU Sunshine! A special thanks is due Damian and his boss Josh. I will use Sunshine for my future A/C, heating and plumbing needs.

Lisa K.

Sunshine Plumbing and Heating delivers exceptional service, top-rated products, and reasonable pricing! I hired them to convert my swamp cooler to a refrigerated air. Representative Josh Todd was professional, respectful, and extremely knowledgeable. Upon thorough inspection of my home, he made his recommendation and submitted a quote. I had the quote reviewed by a third party expert, and was informed that the recommendation was excellent and the price quoted was very reasonable.

Josh brought Evan, his lead technician by so I could meet him. Both Evan and Nick were very particular and conscientious throughout the entire the installation process. Josh stopped by regularly to monitor the project and was also there for the completion. I love my Carrier unit and don't know why I waited so long.

From start to finish, I couldn't be happier with Sunshine Plumbing. I contacted owner, Joseph Santangelo Jr. and informed him that his business model of customer service at a reasonable rate is extremely rare these days. I highly recommend Sunshine Plumbing!

Judith J.

I had Sunshine Plumbing install a new heating/AC system as well as water heater. I have used this company for several years and was happy with their service. Their success has lead to poor service. The systems that were installed required city inspection. Sunshine plumbing scheduled multiple appointments incorrectly leaving me sitting waiting for inspectors for at least two days. The city inspection was never completed because I grew tired of botched appointments On one occasion they sent the wrong type of plumber and so another day was lost. They also failed to complete the contract by cleaning the vents. I pointed this out to the sales person but the task was never completed. I will not be using Sunshine plumbing for any of my future needs.

Paige M.

Sunshine Plumbing did a great job installing refrigerated air in our house. Josh, Bobby, et al. were very knowledgeable, professional and courteous. We are very happy with their work.