Biard & Crockett Plumbing Heating And Air Conditioning

Danny I.

The quote was slightly expensive, though even if it was the cheapest quote, they way the technician snapped at me when trying to understand the quote, I would not have gone with their team nor refer them.

When asking how come the quote was significantly higher than previous times to unclog our sink with another company (twice the amount, I figured maybe there was an additional problem), he snapped at me and raised his voice saying, ""I'm not the owner. I don't make the prices so I can't tell you why they are like that"" he attempted to continue but I cut him off and asked again to please explain to me why they are charging this amount, what is going on? He then explained but did so as if I was an inconvenience to him. Never would I recommend them.
Their field techs are the face of their company, and honestly failed me after being in my house for only 5 minutes.

Ms P.

We had a nightmare situation with the company who initially installed our AC system. The system stopped working after just a couple of months, and then we had to chase the installer for several *years* (not a typo) to try to get him to show up to repair it. He kept showing up every few months after we sent tons of reminders, and each time he would find a different ""solution"" which often involved changing our different components (and charging us each time). He never got it running for more than a few minutes before it would shut down again, so finally out of frustration we looked for another AC company. Biard & Crockett showed up on time, they were courteous and clearly knowledgeable, and in just one visit they identified the problem (there was a leak in the condenser that required welding) and got our system running beautifully. It's been over a year now and we've had zero problems. I'm writing this review because they just came out for ""checkup"", which I really appreciate because they proactively contacted me to schedule the checkup. It's great to know we're headed into summer with a working system, and we now have a trusted partner to keep it going in the future.

Thomas B.

Darrel who provided the service was on my Kohler shower faucet was pleasant very competent. My experience itch B&C over the years has been very comforting and reasonable.

Elizabeth R.

Had B & C out to do pre-summer maintenance on our A/C system. While going over everything they discovered the condensation line on the system had not been installed correctly. Luckily we hadn't had any issues but it could have been a mess as the system is in our attic and leaking water would have ruined the ceilings below. They gave us a fair price and corrected the issue quickly. Thanks to B & C we can feel confident that our A/C system will work efficiently this summer.

Do N.

We had an old water softener system sitting in the garage that's not working for years. Eddie Arrey of Biard & Crockett removed the pipes and rearranged the faucet. He thoroughly explained the process to us before starting the project. Very professional. Thanks Eddie for the great work. I highly recommend Biard & Crockett Plumbing. Do N.

Arlene K.

I'm very satisfied with the installation of a soft water system. Plumber was friendly and competent.

Bob M.

Eddie from B&C was very helpful in making suggestions for the predicament I had with regard to what appears to be a broken drain line in the bathroom. He went above and beyond in trying to diagnose the problem.

B. T.

The only company that responded to our late night call. We are so appreciative of your quick response and quality of work you provided our family during our emergency need. Was recommended by a neighbor which already gave me the heads up, ""May not be the cheapest, but we have always been 100% satisfied."" You truly get what you pay for with this company and we feel that it was worth every penny. Thanks again for your help.

Vicki M.

Had a water heater flush for maintenance purposes, and a water softener checkup. Discovered our 13 year old water softener was not working properly thereby causing water pressure issues. Problem was quickly diagnosed, options were presented, and work was completed the following day. Our tech was a young man named Matthew E and he was excellent in every regard. Super courteous, extremely conscientious, and happily answered our endless questions. Learned more from Matthew than 30 years of SEVERAL other plumbers who didn't care to be bothered with customer questions. Work was done quickly and efficiently and all our issues resolved. Very happy with our experience and plan in using B&C again. Thanks Matthew, you are truly a credit to your profession and also to your employer!!!

Art D.

Matt came out to help with a leak in the kitchen. He did a great job figuring out the problem and fixing it. We're very pleased with Biard and Crockett!