Biard & Crockett Plumbing Heating And Air Conditioning

Cong N.

Had my waterless tank annual checkup and cleansing done and like always, the communication was excellent and service was done correctly. Everyone was very friendly and knowledgeable. Want to say thank you for another great service!!!

Lida T.

Tom is 100% courteous and patient with us. He is very knowledgeable and transparent as he showed us how he made the diagnosis. He was very thorough in checking out all the components and he was very honest about each itemized cost. Tom is the second technician that we called. There is no comparison in the honesty and quality of his service. He gained our trust and we will use Biard & Crockett from now on and no one else.

Jeff W.

Biard and Crockett replaced my tank water heater with a tankless water heater system. They were very professional and the installation went very smoothly.

Christina R.

Be aware of over priced repairs!!!
I was happy to get a quick response and repair but WOW a huge bill followed with no detail!! Tech was there 45 min max and replaced a 'dual run capacitor' which should cost between $100-$200 plus labor. They charged $586 and the bill was not detailed. I asked for the breakdown of parts and labor, they said they do flat rate billing. So in other words, whatever you feel like charging for that day?!?! This is bad business in my opinion.

Ken P.

Once again, on time, no fuss, no mess. Great friendly service! Always our first call for plumbing and HVAC. Thanks again!

Judy D.

The company came out in a timely manner for the non-functioning A/C condenser. The problem is (and unfortunately it wasn't the first time), they were trying to price-gouge us for replacement of a capacitor for the condenser which literally took 5 minutes for him to go to truck and put in.
Upon looking online for the cost of the capacitor (under $10 and purchased later by us at $5) and for average price for installing it, it was $125 to $250. This company quoted almost 4 times that. And this company charges $85 for coming out which would have been wrapped into final cost.
Instead we replaced it ourselves for the cost of $5.
This should not reflect on the workman sent out but on the prices charged by Biard and Crockett. They prey on the uninformed and anxiously needy who must get things fixed as soon as possible. We find this unconscionable.

Ben O.

Our a/c was not functioning properly so they scheduled Tom Y to come, he was very knowledgeable and explained everything and found the best repair options, and resolved the issues. He also is very Courteous and helpful.

Charles M.

No one likes pluming problems, but for many years now I can say I like the service from Baird and Crockett. I have recommended them to two other people who have also found them to be competent, and fair. They seem to know what that are doing and don't tell you you need work that isn't need.

Sameer N.

Had a soft spot on my dry wall and figured it maybe water. Was recommended these guys by a good friend. They were able to show up the same day and open up the dry wall and show me my issue. Although we couldn't get anything fixed because of structural issues that needed to be taken care of first before the plumbing issues, they assured me everything will be alright and told me the next steps to take. Eric was very nice and accommodating at explaining everything. If you're lucky enough to get him then you'll be set. But don't worry rest assured he told me everyone at B&C are the best of the best. Can't wait to have them come back and finish the job. I can tell I'll be in good hands in the future with all my plumbing needs. Will recommend these guys to anyone!

Shelley S.

My toilets were backing up as well as my shower and tub, and a plumber was dispatched within hours. Eddie and Matt, throughout 2 days of working to clear a difficult situation, explained each step along the way as I was super anxious and worried. They put me at ease with no up-sell and complete transparency of the process, the costs and the time spent. Checking back to the company to be sure the estimates remained within my expectations, Eddie continued to offer positive solutions as well as future steps to be taken so that this problem would not happen again. Using rootoring, cameras, jetting, resetting of the toilets, the problem was found in the line to the sewer. I have used this company for several years and will continue to do so.