Bestline Plumbing

Linda S.

William (technician) was very nice, but after service the next day, the same problem existed! I called Leonard/owner and was told that he could not do a follow up call without charging me a full price charge. We were very unhappy and chose to call Andy Martinez Plumbing 562-453-8029. Andy had the problem solved and snaked 150ft to sewer in 15 minutes with a 1 year guarantee. Thank you Andy...no thank you to Bestlineplumbing!

Ken R.

My former drain guy never returned my call. He's off the list. I found these guys online and figured with the fixed price and guaranty, no risk for bs or an upsell. I was working and they dealt with my wife. I got a live person on the phone, they showed up exactly when promised, they snaked the roots from my main sewer line, and charged what was quoted on the ad.. $85 with no upsell. Not a bad deal considering two techs with a truck and a 10 mile drive each way ON SATURDAY. They were quick, efficient, and very polite to my wife. I WILL recommend them to friends and family. Momma's happy, I'm happy. Now if you'll excuse me, I've got some $*** to do.

Ca C.

Can I give a negative star please?
I had an appt for a plumber to show up at 930 this morning. By 10am when no one showed up i called to get an eta. The rudest woman answers the phone there and she not only said that no one was dispatched to come to my home, but she spoke to me as if I was responsible for her incompetence as well as the incompetence of her company. Based on previous yelp revirews as well as my own experience I do not understand how these people are still in business. They will never get a dime of my money.

Somewhere I.

If I had only 3 words to describe these plumbers they would be;

1. Disrespectful
2. Irreverent
3.Self-serving

One of their plumber estimators, David, came out to our 100 year old home to give us an estimate for a full copper re-plumbing job we need done. I was at home alone and had made a note of several questions we had for him since we were planning on getting multiple estimates. Our home has been fully and beautifully re-modeled and I have worked with several contractors over the years, so asking a lot of questions has been paramount in assuring we hire the right contractor for this very expensive plumbing job. David was actually completely ""put out"" when I began asking him where the plumbing lines were going to be running. He mentioned they would have to drill a hole and run piping through the front of our home. Being that we have completley renovated and re-painted our home, I wanted to know a LOT more about the aesthetics of what his crew would do, since plumbing and pipes are something that I dont want to have sticking out of the front of my home. David, refused to go into any detail about it. I could see he was getting visibly irriatated and would not explain or clarify my questions. I dont know about anyone else, but If I'm going to drop 5-10k on a plumbing job I want crystal clear answers to ALL of my questions I dont care how much they ""irritate"" the bidder.
David left by stating that he ..."" Has done homes in Bel Air and Beverly Hills.."" what the hell was that suppose to mean? Your little nothing home in Long Beach isnt worth answering all of your questions?
Nonetheless, I can say this is the WORST bid experience I've ever had with a plumber in all of my years of being a home owner. By the lookks of the majority of reviews here, I'm obviously not the only one.

Larry L.

I just received a flyer yesterday advertising sewer cleanout for $65 if accessed by a ground-level cleanout. When I called, a rather surly gentleman told me it would cost $85 and that they had increased the price from $65 months ago. When I told him I received the flyer yesterday, he hung up on me. I called back and was disconnected without the call being answered. When I finally spoke to a different person, I was told there were no appts available for 2 weeks. I have done business with this company a number of times in the past but will not do so again.

Jim T.

rude, rude, rude. i called to set up a time for the plumber to come over and give me an estimate, and without taking a breath, the guy on the phone said,, ( we don't come out and give estimates).
then he just hung up. boom....

wow, how can you let anyone work on your house and not tell you how much it is going to cost!!!!
they were my go to plumber, but not any more.

Mike F.

Seriously, WHAT A JOKE.

Called them out of desperation and so this guy ones with his brother and then snakes out the bathtub and sink then charges me $220, then tells me I need new plumbing for $7500, then talks shit about the existing plumbing and then tried to do a shady side deal with his brother for $3500. I called them back a month later because the same problem came up again and a different person answered, says he's open from 11-12, then after confirming, he never shows up and lies about status. Rescheduled for the next morning, then he shows up 30min late! After that he tells me he can't do anything cause he'll need to replace everything and it'll cost $5000 (all in house plumbing). Didn't even bother with the situation on hand, nor tried to help out a family in need. Heartless.

PLEASE DO NOT USE THEM. LOOK AT THE OTHER REVIEWS. THEY SPEAK FOR THEMSELVES.

Denise M.

This is the MOST UNPROFRSSIONAL ""business."" Called and scheduled an apt to have
My heater checked...They called and left a very nasty message because their call was
Not answered..They called back with the worst attitude stating there was a fee to come out although I was advised there was no fee.When I advised I was told there was not going to be a fee I was hung up on..I called back and he hung up again....
THIS SO CALLED PLACE OF BUSINESS IS A JOKE!

G. G.

Wow.
Found these beautiful flyers and magnetic calendar on my porch. I checked the Better Business Bureau first since they so prominently show that they have an A+ rating as a BBB accredited business. They don't have an A+ rating - they aren't even a BBB accredited business!!! That's when I decided to check yelp.
It makes me wonder if the state license 323732 they so prominently display on their flyers is real.
The flyers are going right in the trash!!! Thank you yelp!!!

Cori O.

wish I can give NO stars they suck. I called them this morning because my pilot light on our water heater would not stay lit. they told me I would have to call manufacteror for the part. I told them I cant wait another 2 days for hot water until I get part. they said they couldnt help me. well I know that is a lie because I called another plumber and they came right out and fixed it. so bestline plumbing missed out on a $300.00 job and now I am happy and they are liars, for whatever the reason they didnt want the job, maybe they were too busy today and just tried to put me off for another day. I have no problem paying for what I need. so they missed out. I would NEVER recommend them