Best Yet Installations

John S.

Awful sloppy work. Showed up late and did not install all the equipment that they were supposed to.

Anabel C.

Best Yet Installations did a great job installing the electrics for our above ground pool. Chris and his team were very professional, worked fast and efficiently and cleaned up nicely. Mike, who dug and then filled in the trench, even helped move a large boulder for me that was nothing to do with the job, at no charge - just to be helpful. we will use BYI for all our electrical needs going forward.

Mitch S.

BYI came out last week for a wash/dryer install from Best Buy. It did not go very well and it was left with some issues. When I called to see what could be done about it I spoke to Ryan, one of the managers. Ryan immediately stepped up and addressed the issue. After a small scheduling hiccup, Joe was scheduled to come out to the house and fix some issues with the install as well as, for compensation, fix a leaky outside faucet. Joe, and his team, did an AMAZING job. I couldn't be happier. The gas dryer installation looks solid and the new outdoor faucet is just what was needed. All-in-all, very happy.

It is important to understand every company makes mistakes. I know I do every day. However, what is less common, is a business which recognizes the mistake, takes responsibility for it, and works to correct it. Due to how BYI responded and how I was treated after I first called, I will happily recommend BYI for anyone who is looking for work around the house. BYI and their team stepped up and really took care of me and my family and I am grateful.

Patrick R.

Bought a fridge with ice maker. John L and Ethan M arrived on time, were very polite and finished the job quickly. Would recommend

Ardyth V.

Worst experience ever. They are running quite the scam - pulling unnecessary permits and then charging 150% above the actual cost of the permit - forcing unnecessary work under the guise of ""it's a new code requirement"" but unable to prove it. Then claiming inspection is required after telling the customer it's all set and then threatening with fines and additional costs. My ""free"" installation has cost me over $400 additional above what I paid for delivery. Don't waste your time - hire a local professional and avoid all the lies and bullying.

Kurtis C.

I simply can't say enough good things about today's installation. I had a gas range installed. They explained to me everything they were doing. They arrived on time and professional. Masks in place. The entered my home and immediately put on booties. Then began their task of installing .Alex and Nate Z were my I stall team. Vinny their boss then stopped by to check make sure everything was going well. stopped by their boss to make sure everything was going well. This was one of the easiest tasks I have ever needed done in my home. The scheduling was easy. I received a 30 recall when they were to arrive in the time window. I am very pleased. I will being using them again in the future. They offer a huge list of repairs and fixes they can do at work and your home
Again a million thanks to you Best Yet awesome jobs guys.

Adam F.

You're going to want to read this to the end. It's a doozy.

I purchased a dishwasher and gas range from Samsung, and purchased installation services for an additional $240. This company was assigned the job. Scheduling went smoothly although I was annoyed that the appliances would sit in my kitchen for an entire week before the installers could come. I thought they should schedule things in a tighter way, day-of or day-after delivery of the appliances.

I was out of town and my friend was watching the apartment. The big surprise was getting a call from the installer Matt who explained [1] that the Samsung dishwasher would leave a big gap under my countertop, and an LG would fit better, and he seemed to imply that I should suddenly buy a new dishwasher? And [2] for the gas range I needed a plate and a shutoff valve to bring me up to code and it would be an additional $400-500. I immediately said, ""Nope. Not doing that. I would give you $150 for that, as it can't be more than a 30-minute job, right?"" He didn't answer that last question. He basically said I'd have to pay their estimate, or they couldn't do the install. I told him go ahead with the dishwasher install, and as long as it is done in a good and workmanlike manner it will be fine. Use some plywood or something to increase the height. As for the gas range install, I would pay $150, and if they wouldn't take that then don't do it. So they left it.

Here's the best part. I come home from my trip, I walk into one of my two bathrooms, and there are globs of urine all over the seat, some on the floor, the rugs are damp, and the toilet isn't flushed, like someone peed all over the seat intentionally. I don't have kids or pets, I just got my apartment professionally cleaned the week before, and there was absolutely no one in the place but these installers. It was one of them. Bob or Matt left a little retaliatory ""gift"" for me. Total animals.

Someone needs to get fired.

Tommy S.

These guys were sub contracted out by Samsung to install new dryer/take out old one. They did neither. They also tried to upsell north of $400 (free install) lol.
Said they needed to pull a permit to do the install (retroactively). If you know anything about how securing a permit works, we'll that's backwards.
Contacted Samsung, they said it didn't sound right and are fixing the problem.

Look at their previous reviews. They've done this to so many people. Con artists. No thanks...

Cindy O.

Other Yelpers - please note very rare occurrence for me to give a poor review! I am sure the business will ""bot"" their response. Review others, just two responding, copying and pasting, even when it doesn't relate to the review!

For a ""Service"" vendor, they would know what customer service, make the customer happy, the customer is maybe sometimes right? They are getting a lot of business from the Big Box stores, so who cares about the customers. Yes they must get a lot of ""new"" customers (bet few repeats!) and bet most don't don't even know they are getting scammed.

Best Buy Out sources to Best Yet. When they call you, they don't even identify themselves as Best Yet. Maybe that's the first red flag? We have had problems with their delivery truck breaking down twice, same week. Neither time did they call the day before to confirm the delivery window, and both times they changed an AM to PM, then called in the PM to cancel. This time the delivery window was made with them (not Best Buy), received the day before call, likely because I complained to Best Buy. Same dispatch Gal, the says the same thing about changing the AM delivery to PM, we don't honor Best Buy's windows, HELLO, the AM window was made with Best Yet. Again, not one time does she state what business she is calling from.

Now I get concerned about this company because they mentioned $50 permits with cancelation and reschedule #2. I contact Best Buy, they said we will not be charged not appropriate. In addition, I called our city (after checking on the website), replacement appliance, no permit fee!

I then proceed to Google the phone number to find Best Yet is the vendor. Plenty of horror stories. Not just late, no shows, but appear to be scamming people out of money. Permits, parts, codes issues. I promptly canceled our Best Buy order. I will say Best Buy is usually excellent and their Geek Squad does excellent installations. I am going with a local company and using their contracted plumber.

Communication with this company is very poor. Customer service, not even there. Why these Big Box companies keep doing business with them is beyond me. Even Best Buy customer service told me they know about them and get lots of complaints. I plan to submit a format complaint with Best Buy.

Buying and installing appliances has always been hassle free. Thank you Best Yet for making this one completely miserable! I strongly suggest you consider changing your Business Name, definitely don't deserve it! I would suggest you get some customer service training and start caring about customers. Without customers, you wouldn't have a business! Grow some ethics, if that is even possible!

Judy S.

Bought a dishwasher from Costco that came with installation included. They arrived and informed me that I needed to have another outlet put in and a permit would need to be taken out . All total, another 325.00 for my free installation. A few things to mention, my house is 18 months old, was built by a highly recommended builder who took out all necessary permits at the time of the build, everything in this house is code and all permits were signed off by the town inspectors. These guys are FOS and will try to rip you off. Thankfully my son-in-law was ""allowed"" to talk to them and very nicely told them to leave immediately. I don't think Costco will be using them for an install in the future, Costco made it right by giving me a refund of 150.00 to use towards installation by a competent company. If I could give them negative stars I would. Beware of the fast talkers, Rich and the side kick Ethan.