Best Yet Installations

Chris C.

Service is so terrible and overpriced that they have a pre written paragraph that they cut and paste on their many 1-star reviews that says the exact same thing accusing their customers of ""not doing their homework"". It also says ""communication is key"". Best yet installations would benefit from taking their own advice and communicating with their customers BEFIRE they install a cheap $5 switch in 10 minutes and present the customer with an absurdly overpriced bill. Communication is key!

Psg A.

My story is similar to other people's reviews. They showed up on time however, they refused to install my gas dryer unless I paid over $500 for basic work they completed in about 40 minutes. The delivery person told me that he had to ""pull permits"" and protect Best Buy from liability, and I could always get a handyman to do the work. In our family we need a clothes dryer. They know when they have you over a barrel. This is so unfair - it feels like a setup.

Ev G.

Please Please PLEASE do not trust this company!!!! If I could give them a 0 star rating, I would. Not only did they call me yesterday to confirm a 7-9am delivery and installation of a new gas range from Best Buy, but they also called me a few minutes before 9am to confirm and say they would arrive in 20/30 minutes. I wasn't to concerned about the time because the time frame was initially between 7am and 1pm. So we wait and wait and wait in the living room and hours pass. Nothing. I tried calling the number of the gentleman who called me and no answer. I tried calling the company line, the emergency line, every number I could find online and nothing at all. I was so desperate that I sent them a message through their contact form. So then I called Best Buy and they told me these contractors essentially lied and said they tried to deliver and no one was home. All lies because we got our new refrigerator that was delivered today too, and we were waiting and watching since 6:30am in the living room. Long story short, DO NOT TRUST THEM FOR ANY SERVICE!!! I hope they actually do get sent out to my house to redeliver so I can get to the bottom of this whole fiasco! I would have been okay with a late delivery, because many things are out of our control. But to LIE about an attempted deliver show they have absolutely no integrity.

Mike F.

Showed up on time to install a gas dryer I bought from Best Buy but then said they'd need to install some hammer arrestors on my washing machine. said they'd been failing inspections and have to install them for $100. What inspection? I bought a dryer, not a washing machine. Do towns send out home inspectors when replacing an appliance? Lie.
Also said they'd need to replace a gas valve. $240 more bucks for my replacement of a dryer. Expect to part with your money when they show up, it's obviously their plan.

Destina A.

Fantastic experience with these folks. I bought a new gas range from Best Buy and these guys delivered & installed for me. Brett and Alex arrived on time, were super nice and worked very quickly! When they told me Best Yet also does plumbing, I asked them to take a look at an issue I was having with my washing machine. They told me what they thought the issue was and quoted me $225 for a valve replacement. I called around to some other local plumbers who quoted me between $350-450 for the same job. I called Best Yet immediately to schedule the valve replacement. Dave and Natalie came by first thing the morning of my appointment. They were so much fun to chat with and worked efficiently. I was missing water hammer arresters which they kindly ran to Home Depot to grab and install for me. After they left, Dave was kind enough to answer several questions I had via text. Absolutely fantastic service. I will call them with any future needs!

Melanie F.

Terrible service. Bought a dishwasher from Best Buy and they sent this company to ""install"". They showed up 2 1/2 hours late from the scheduled time slot window with zero call or communication. Then as soon as they came to install they (two technicians) spent a couple minutes (if that) to measure and immediately said they couldn't install our dishwasher. They couldn't wait to get out of the door. Zero workmanship. My husband said he took the measurements himself and it will fit but they refused and told us to purchase a smaller dishwasher. My husband installed the dishwasher the same night himself without any issues. It fit perfectly as explained. From this experience it seemed they wanted to get home early and avoid having to do this job because they were running late.

Had the same exact issue the last time I bought appliance last 6 months ago from Best Buy, the two technicians tried to tell me our doubled oven wouldn't fit either and I adamantly asked them to remeasure because we measured ourselves and they magically were able to install my oven after having to question them. Would not recommend this company to anyone, their technicians don't want to work and try to find any easy way out to avoid having to do an installation. Experienced this on two separate occasions!

Steve R.

I had better luck with this company than many of the other posters on Yelp. Several months ago we bought a new LG gas dryer from Home Depot. On the day of the installation, two gentlemen came out and hooked everything up in about 2 hours time. My previous dryer was probably 30 years old and left over from the previous owners, so some upgrades were needed.

They installed a new metal vent and shut off valve. I believe the additional work came to about 300 dollars, but it was well worth it in my opinion. The previous setup was a fire hazard and we were lucky we didn't have any problems. If I need installation on another appliance, I would have no problem using them again if I got to choose who installs it.

Theresa D.

When I saw that Best Buy outsourced an install of a kitchen hub range hood to Best Yet, I immediately looked them up on Yelp. And then I got very worried. I got a message from Best Yet with a new appointment time and to ignore what Best Buy said. Now I was really worried. But it was for nothing. Two installers arrived on time and took a while 10 minutes. They removed the old microwave, tossed it, tossed the boxes from the range hood, protected the stovetop from debris, cleaned up, and tested the range hood to make sure if worked. In 10 minutes. Amazingly efficient. Perfect.

Ringo S.

Horrible. Ghosted on appointment with your products. Never on time. Not professional. They even messed up hot and cold water for washers.

Richard L.

Due Covid safety the Best Yet Installation introduced themselves both wore face mask. They remove old dishwasher and minor installment to electric outlet. Finished the work at fashion manor and explained everything for us. How to operate our new dishwasher.
Thank You Again