Best Yet Installations

Brandon O.

Nick and Raffy did a very smooth and professional oven install. Highly recommend them.

Karol P.

Bought a LG dishwasher from Best Buy they hired two men Mark L. & Kyle L. to install and they were both very professional & knowledgeable. Installed my dishwasher and cleaned up after themselves. Showed up on time and did installation within a timely manner...

Danielle S.

Wish I could give zero stars. Unprofessional and flat out rude. Not only did they look unprofessional, they acted unprofessional. Would not recommend!

Kayhan O.

Two people Best Yet Installations came to install 3 Best Buy appliances: a microwave, a wall oven, and a stove top.
- One of them, installed the microwave and this was the only and most successful part of this transaction.
- During installation, I wanted to ask a question and I said ""Can I ask you a question?"", the response was ""I am on the call"" with a rude attitude. As an apology later, they said they had a rough day before coming to my place.
- During microwave installation, other person asked for my iphone charger and started using my charger for his phone. The entire time (around 3 hours) the other person was trying to install things and he was playing with his phone which was very confusing to me. I was working from home during the installation and once in a while, he was interrupting my work to tell me how much he likes my fast charger.
- For the wall oven, they said my existing oven is plugged into the wall and this is rare and the chord of the new oven is not long enough and not compatible to be able install this. I asked them if this is the first time ever they replace an oven with a short cable or with a plug that may require extension and they said yes.
- In the meantime, they never even considered to install my stove top and concluded that they will not install it for a reason regarding MA codes but I did not understand. I asked them what is the code they gave very vague inconsistent answers. They said this is what they concluded. Again, they may have a reason, it is just I do not know about it.
- For the unsuccessful oven installation first person turned of one of the switches from circuit breaker box. To turn it back on, first person asked the second person (playing with his phone all the time) to turn it back on. Then second person turned to me asked me if I can go turn it back on :). I refused it. He stopped playing with his phone and went to the circuit breaker box. He found the box but (and get ready!) HE DID NOT KNOW WHICH SWITCH TO TURN ON FROM THE CIRCUIT BREAKER and asked my help. I had to help him for this task and I showed him the switch that is off.
- When my existing oven came back on, it had a ""PF ""signal on it which simply means ""Power Failure"". It happens when electricity goes off and on which simply went away simply by pressing any button on the oven. After 45 minutes and many phone calls to their manager they could not figure this out. At some point, the person watching videos randomly hit a couple of buttons on the oven and the sign went away.

Then they left my place! I guess we are happy that at least we have a new microwave!

Juliane B.

Ordered a Bosch dishwasher and installation from Best Buy. Mark and Kincaid (sp?) from Best Yet did the delivery and install. Both were very professional and knowledgeable. There were no extra charges, they cleaned up, and even showed me how to clean the filter. The company is lucky to have them.

Barbara L.

Ethan & Ethan came to my home to install a gas dryer that I purchased from Costco. My understanding was that the installation was included with my purchase, however when they arrived they began adding items that I needed to purchase from them to complete the installation. They said if I rejected their assessment that they would leave and I could try to find a local installer or a friend that would do it for me. I had been without a dryer for 6 weeks and was obviously anxious to have this install completed. When I reached out to the original vendor, they said that certain items that needed to be upgraded would require me to pay but they also agreed that the amount that I was charged for certain items was extreme. I would not recommend this company and have suggested to my vendor that they remove them from their preferred installer list.

Robert N.

Best Yet was the third party installer for a Samsung washer/dryer delivered to my property. When they get there there are ""code updates"" they say must be done which required an immediate payment of $200 for these updates (sheet vent and two water hammers). My order had included installation with no mention from either Samsung or Best Yet that it could potentially cost more money. Placing this new information at the time of service puts the consumer at a disadvantage because at that point we just want to be able to do laundry again. In this instance, the dryer was defective and we had to order a replacement. Best Yet is supposed to come out again, however this time they said they said need a new work order from Samsung to come out for the replacement otherwise we would be charged again for the installation - all of which we have already paid for. The work that they do perform seems to be serviceable. However, the details surrounding Best Yet's third party agreement with Samsung for exactly what they are supposed to do are opaque at best. Also, they have not been helpful in assisting us in rescheduling the final install through Samsung for which we are still waiting.

Arthur P.

Nick and Brian went above and beyond installing a new Best Buy microwave over our stove. Arrived on time, communicated clearly, and when the box didn't include the right vent adapter, they went back to their own warehouse to find a spare part that fits and does the job perfectly. They took away the packing materials and the old vent hood as I expected, and also our broken old countertop microwave too, which I was a pleasant surprise.

Charles B.

Perhaps the worst customer experience of my life from start to finish. I would strongly encourage anyone considering BYI to look elsewhere. Customer support / service was an absolute nightmare.

Mary E.

We purchased a gas dryer through Best Buy who subcontracted to Best Yet Installations. They made us pay $600 for a snorkle, some sheet venting and gas line ON TOP of the payment to install from Best Buy. We had an infant and desperately needed to install the dryer as we had been without it for 2 weeks before delivery/ install. They knew they had us and they charged for it too. The job they did looks very unprofessional.

Worst contractor experience of my life.

I also do not post negative reviews often, but I feel a warning is warranted with the job that they did. Very unprofessional.