Best Yet Installations

Judy S.

Bought a dishwasher from Costco that came with installation included. They arrived and informed me that I needed to have another outlet put in and a permit would need to be taken out . All total, another 325.00 for my free installation. A few things to mention, my house is 18 months old, was built by a highly recommended builder who took out all necessary permits at the time of the build, everything in this house is code and all permits were signed off by the town inspectors. These guys are FOS and will try to rip you off. Thankfully my son-in-law was ""allowed"" to talk to them and very nicely told them to leave immediately. I don't think Costco will be using them for an install in the future, Costco made it right by giving me a refund of 150.00 to use towards installation by a competent company. If I could give them negative stars I would. Beware of the fast talkers, Rich and the side kick Ethan.

Michael D.

Brett and Bob did an outstanding job. Efficient, effective, neat, and even made me laugh. After Best Buy screwed up some things, these guys did everything right. Oh yeah, and the microwave works. Thank you!

G G.

They came to install my dishwasher. They were unprofessional, rude, caused damaged to my property and I was left with no hot water in my kitchen faucet. They didn't own up to the damage, diagnosed the problem incorrectly and didn't even offer to help or apologize. Oh and all of this costed me $400 plus additional dollars for my plumber to come in and fix the mess they created. Please do yourself a favor, stay away!

Mike D.

The guys Zack and Kyle installed my new dishwasher bought from Best Buy. The dishwasher didn't close correctly and had a dent so the guys are contacting Best Buy on my behalf for a machine that will work perfectly. I hope the same team will be backmto,install that machine.

This is the type of dedication and customer service that we all hope for. It reflects well on Best Yet and on Best Buy. Really appreciated this professional service and installation and their determination that I was treated as we all wish to be treated. Just awesome.

Michael

Dan M.

I see a lot of bad press for this company, but I have to say that I received outstanding service from them.
Brett, Alex and Matt showed up at the appointed time to install my gas range. Before they did anything, Brett notified me that because it was a gas range I would need to pay a $65 permit charge. I expected to have to pay for that so it was not a big deal, it's the law for one thing to pull a permit for gas hookups. He measured my overhead vent clearance, verified that I had functional smoke and CO monitors nearby and gave me a rundown of the installation process. The ranges were swapped without a hitch, no damage no surprises. The team was polite and well organized, the swap out took less than an hour to complete.
As an ex service director, I was impressed. These guys do some backbreaking work and it's really all about good two way communications. I would use them again without hesitation.

BIll P.

Update today 2/19/22. Final step in process of replacing defective range. The staff at Best Yet is outstanding. Today Kyle and Zack installed a replacement gas double oven and dishwasher. The code has changed for dishwashers with the electrical GFI and they were aware and prepared. The install was completed in a manner that was efferently and thorough. Vinny and John were also here to help since they diagnosed the issue before (after the range install). These guys were professional, courteous and competent. They deserve more than the 5 stars. I have worked with many installers over the years both personally and professional and haven't seen a group better than this company. Please understand that they are sometimes in difficult circumstances with the sales occurring outside their control. They competed the plumbing and electrical installation incredibly well. John and Vinny stayed to give instructions on the new appliances. They have installed four in the last few weeks. This company really stepped up to help us with a difficult situation with the range. The process of the range began on black Friday and completed today. Delayed Christmas present for the wife, but she couldn't be happier now. 7 Stars from us. Thank you Best Yet and staff very much for making this easy and rewarding.

Pete D.

Best Yet Installations was the subcontractor for my Costco Gas dryer installer. They showed up on time and did a competent job installing my dryer and removing my old dryer.

Unfortunately my house, like yours (likely), was not up to code and so my ""free"" install ended up costing $490. If you want a free install, make sure you do every single thing possible to bring your house up to code before they show up, in my case this required adding hammer-arrestors on my washing machine, throwing away the semi-flexible aluminum vent line supplied by Costco / replacing with a solid aluminum vent piece and drilling a few holes in my wall to put up a grate for make-up fresh air in case the door was closed.

My main reason for not giving them 4 stars was that I am confident I could have called my trusted local plumber (who is not cheap) and done all of the same work for a fraction of the price had I realized how much they were going to charge for the work they did.

With all of that said, the plumbing inspector showed up, popped his head in for 3/10 of a second and went on his merry way.

James M.

These guys are Top notch! Showed up on time, removed all the packaging from my old appliances and everything works great!

Chris C.

Service is so terrible and overpriced that they have a pre written paragraph that they cut and paste on their many 1-star reviews that says the exact same thing accusing their customers of ""not doing their homework"". It also says ""communication is key"". Best yet installations would benefit from taking their own advice and communicating with their customers BEFIRE they install a cheap $5 switch in 10 minutes and present the customer with an absurdly overpriced bill. Communication is key!

Psg A.

My story is similar to other people's reviews. They showed up on time however, they refused to install my gas dryer unless I paid over $500 for basic work they completed in about 40 minutes. The delivery person told me that he had to ""pull permits"" and protect Best Buy from liability, and I could always get a handyman to do the work. In our family we need a clothes dryer. They know when they have you over a barrel. This is so unfair - it feels like a setup.