Best Rooter Service

James L.

Called several companies listed under septic services because septic system was backing up into house, assuming tank needed to be pumped or leech lines cleared. This company was first to respond. Tech confirmed tank full, needed to be pumped and that they DON'T PUMP! So I paid $160.88 to be told to call someone else to pump our tank. Lack of knowledge about companies services resulted in a waste of $160. Don't make my mistake.

Sandra H.

Oh SNAP! These guys are IT! Leaking @ base of toilet. Called at 8:30am. Chris(!!) was here by 11:30am and I'm typing this at 11:56am. Prompt, professional, personable, tidy, had the all the necessary equipment and explained what issues were and how he can get it repaired. Tested the work multiple times to ensure resolution. Price was reasonable imho. VERY PLEASED! Will call them back as first option from now on.

Vanessa V.

John Wiley came out at 8 pm tonight. I live in a bottom floor condo and I was bailing water out of my sink as fast I could. John assessed that this wasn't a ""my condo"" problem (I'm just at the bottom of the tree trunk) and he remedied it. He was personable and cleaned up everything. He even rescues animals! Can't recommend highly enough!!

Charles L.

We'd just moved into the new house.

The sewer line was plugged. Since we don't know anybody here, we called our realtor for a recommendation.

""Best Rooter Service - they really are the best.""

Chris came out at 7:00 pm, after an already long Friday. We found the septic tank clean out and he got to work.

In a few minutes the clog was removed and the lines clear. The house had sat empty for months - may have caused the blockage.

Chris was prompt, friendly and professional throughout. I can recommend Best Rooter Service without hesitation.

Cindy R.

I have had experiences with other companies that will say they can unclog your drain only to have them show up and offer to give you an estimate to redo the plumbing in your house claiming that is the only way to solve your problem. This is not the case with Best Rooter Service. They don't do plumbing. They unclog pipes. Thats what they said they would do and it is what they did. Quick, efficient, and friendly. If I ever need drain service again I will call Best Rooter Service!

Heidi F.

I have been extremely happy with John's professionalism and willingness to help us reduce costs by giving us options for repairs. Best Rooter has snaked drains, repaired broken pipe, installed clean-out access, and been terrific for years. I shopped around when I was living in the Bellingham house, and their prices were better than anywhere else. But for the past 10 years it's been great to know that I don't NEED to shop around anymore!! Now, when our tenants let us know about an issue, I just call John, and know it won't be a problem for long.

Shaun A.

Requested a quote for and auger and camera of my main drain via the yelp app late last night. Received quote that night. Was on the phone with Chris this morning at 8:45 to give details. He arrived at my house shortly after 9 and was done by 10. Chris was 1 of 2 plumbers I called who was willing to talk price over the phone and was cheaper than the other. I hope I won't be calling him again but I know who to call if I need it.

Jennifer K.

John was extremely helpful when I called to get my shower drain checked. I called in the morning and he returned my call within an hour and a half. He was able to come by then, but I was at work so he was flexible and gave me a timeframe he'd be able to make it and let me know he'd call in advance so I wouldn't need to take more work off then necessary.

When the window came up, I received a call from John and he notified me his previous job was taking longer than expected and gave me the option of rescheduling or coming over after he finished it up. I asked if he could still come by that day and he was happy to do so. His response made me feel a lot better for asking so I wouldn't need to wait another day; which was a great relief because I was worried I was asking too much.

When he came by he was very professional (and kind to my cat) and was able to resolve the issue quickly while teaching me a thing or two to help prevent the issue in the future.

Should I ever have issues again in the future, I'll definitely be reaching out to John.

For pricing items: I did not request a quote in advance, I went off the worst case scenario based on other reviews and was happy that the price was much lower ($150) for the visit and the drain cleaning. The drain was slow but did not require the cable (glad I called now rather than waiting a few months!) so it was much cheaper than I was expecting.

Kyrre F.

These guys rock. A wealth of knowledge and professionalism to get the job done right. When I was encouraged by others to replace an entire sewer line, these guys assured me that a simpler fix would get things flowing and be just as effective. They took the shittyness out of having to fix my sewer line!

Barrett S.

Wonderful service on a short notice, 4th of July weekend call. Nothing but a friendly conversation and a quick fix! Chris reminded me of why we live in the Pacific Northwest. With great customer service and a high quality job to match, any problem these are your go to guys.