Best Rooter & Plumbing
Company Overview
Our company offers complete plumbing and drain cleaning solutions. We focus on trenchless sewer pipe replacement. Additionally, we offer hydrojetting for drain lines. We take care of all types of plumbing repairs, including slab leak repairs.
Started in May 2000, I started my business in the Los Angeles area and afterward transferred to the San Bernardino area. Since 2006, I have possessed two licenses: the C36 plumbing contractor license and the C42 sanitation license for replacing laterals.
Some of my previous employers include Adee-Do Plumbing and Heating, Mr. Rooter, and Plumber Medics.
I picked up a pipe wrench in 1982 and have been involved in plumbing ever since.
My name is Gonzalo Santiago, the owner of Best Rooter & Plumbing. As a family-owned business, I often handle most of the work. Our establishment dates back to 2000.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Hydro-jetting
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | 7:00 AM - 11:15 PM |
Tue: | 7:00 AM - 11:15 PM |
Wed: | 7:00 AM - 11:15 PM |
Thu: | 7:00 AM - 11:15 PM |
Fri: | 7:00 AM - 11:15 PM |
Sat: | 8:00 AM - 11:00 PM |
Sun: | Closed |
Recommended Customer Reviews

Gonzalo saved us from another week with no gas! As the second company sent out by the insurance company, Best Rooter & Plumbing really shined heads and tails over the first company! They were immediately available, not afraid to put in the work that was needed to solve the issue, and nice on top of it. I was SUPER impressed with Best Rooter & Plumbing! Gonzalo was very professional, knowledgeable, thorough and friendly. He explained everything he was doing every step of the way. We had multiple breaks in our gas line and he tracked them down and repaired them all so that our home is safe and we were able to get our meter turned back on. He traveled all the way to Twentynine Palms from Yucaipa and didn't complain about the distance, after he had to make two separate trips to diagnose and then repair the problems...one on a Saturday! I would recommend anyone with any type of plumbing need call them! The best experience I've had with a service company in a long, long time! AAA+++

""Gonzalo Was Very Professional""
The Home Insurance Company I have sent out Gonzalo who is the owner of Best Rooter & Plumbing, to fix a toilet problem I had. Gonzalo was right on time, and was very nice as he came through my front door with all of the COVID-19 face masks and gloves on. My toilet was not flushing properly, and Gonzalo checked everything in detail. Gonzalo determined that my Fluidmaster in the tank of the toilet was not working properly and needed to be replaced. Gonzalo took his time and nicely replaced my toilet with a new Fluidmaster. He cleaned up everything around the toilet and it works great now. Gonzalo has 20 years experience in the plumbing business and knows what he is doing.

We hired Best Rooter & Plumber to unclog a drain we snaked 4x with a 25' then a 50' snake. The gentleman arrived and immediately determined that a hydro jet was required to completely unclog our kitchen/restroom. After about 30 minutes our plumber successfully uncloged the blockage! He guaranteed his work with a 60 day warranty, huge plus for us as new homeowners! He was very professional and followed all the current COVID procedures. Would recommend to anyone and everyone in need of a plumber!

Let's just start with I did not pick Best Rooter and plumbing it was chosen by my home service insurance plan. The claim was filed of Sewage smell when I turn on my whole house fan on, 5/6/20.
It's so happened that Gonzalo shows up the same time my exterminator shows up or finished. So he inspects the bathroom with an N 95 mask and after it's been bombed with fumigation. With his keen sense of visualization and sinuses reports only mildew smell! I tried explaining multiple times the situation when the sewage smells occur, but he repeated to blow me off with it may be a ""rat that die in the wall"". The man should be working for TSA or as a bloodhound where his skills skills could be appreciated. Be worn, if you have home service insurance this is the only guy that services in this area of REDLANDS. You might have to twist his arm to get any work done or inspection!

Quick Yelp reply and good price quoted. Came out and did the job quickly explaining what he was doing while he made progress. Would call again!

Gonzalo did a great job changing out our water heater. There were a few things extra I wanted done and he accommodated. His price was very reasonable. I'd highly recommend his services. Thanks Gonzalo

I called Gonsolvo to clean out a root and debris clogged yard drain. he showed up on time as promised. He had all of the right equipment and worked until he unclogged the drain. His price was right since it saved me the cost of replacing the drain. He is now my plumber of choice.

Gonzalo showed up on my job, gave me a very reasonable price, showed up on time and knocked the job out on schedule. I was so impressed that I retained him for a secondary project.

Communicated with Gonzalo and he was the only one to ask for a picture of my problem. One company wanted to come out for a service fee of $79 just to see what the problem was. From the picture Gonzalo was able to give me an estimate for the work to be done. He was on time as scheduled and completed the job within a few hours. All went well. I would recommend his company for your plumbing needs.

On time Great Price, Great Service
Gonzalo was very punctual and very courteous, we would highly recommend him as a reputable member of Yelp.
Thanks!