Best Plumbing

K G.

Poorly trained staff when it comes to customer service. They *might* know their stuff every now and then, but their inability to communicate well and kindly is mindboggling. 10/10 NOT recommend

Joy J.

Don't use these guys! Terrible customer service. I'm pretty sure the guy who serviced our neighborhood was drunk.

Sable B.

NOT SO BEST is by far the worst plumbers in the City servicing HOA's. They come on your property and tear up more than they repair.

Megan I.

I saw staff in a Best Plumbing vehical get out of their car and scream at others for not merging proprerly. I would be careful trusting people with such a big temper and no disregard for others. They seem like a dangerous person to be around.

Kwangjin Y.

Don't hire this guys.
No integrity.
Customers expect fair service at fair charge but these guys just try to charge more.
Work like a turtle because they charge hourly.
Charge minimum 1 hour for a helper gripping a pipe for 10-20 minutes only.
Travel charge and late start.
Get away from this company.

Scott B.

best plumbing has been our go-to for our 500 apartment senior living complex for many years. They are great and respond promptly. highly recommended.

Maria D.

I feel I was deceived by them. When I called to ask for service I was told it would be $150.00/hour plus $50 for some machine they would bring. The guy came two hours later and did not stay even 10 minutes using the snake to unclog under the sink. That was it.
I get a call today and say it was a total of $280 dollars! because they also
charged me for the travel time.. something they NEVER mentioned. So, basically they charged me like 80 dollars for "travel time".. Where did he come from? Lubbock? Dallas? unbelievable.
I would give them zero stars and will make sure I do not recommend them ever. This is gouging at its worst. Be careful.

Tyler W.

Would give them less than 1 star if possible. Plumber himself was nice and finished in less than 1hr, however pricing was discussed prior to his dispatch and what do you know an additional mystery charge was tacked on for $50 that was not previously discussed.

Would not recommend to friends or family. If you are going to discuss pricing prior to scheduling the work PLEASE include the entirety of said pricing so that I am not shocked to learn that I not only have to pay his travel & man hour rate but ALSO have to pay for him to use his own tools as well.

DECEPTIVE.

Shon B.

Best Plumbing came out on time on a Saturday in December to give us a quote on our hot water heater. The hot water heater needed to be replaced. We had three other companies to come out but Best Plumbing gave us the best deal. They were friendly and flexible. I would use them again and recommend them to anyone needing a plumber!

Bob K.

We hired Best Plumbing to come and fix a problem that was left by shoddy work by Roto-Rooter (check my review on Roto-Rooter for details). In short, Best Plumbing sent a guy (Jack Martin) who knows his stuff, is experienced, listens, and is willing to also teach while he's working. If we had hired Best in the first place, we would have saved ourselves hundreds of dollars in costs created by Roto-Rooter's shoddy work. As it was, Best's costs were reasonable and they cleaned the place up impeccably when they left.

I wanted to tip Jack and his apprentice for their good work, they wouldn't accept the money ("we get paid just fine, but thanks", they said).

If we have a future plumbing problem, we are for sure going to call Best Plumbing first. It is a commercial plumbing outfit, but they operate in multi-family complexes like ours.