Best Jet Sewer & Drain

Linda R.

Professional and courteous. Jimmy and I believe his name was Calvin, arrived when they said they would. Price quote was $350 but an unforseen clog cost me a little more. Jimmy told me after he showed me the clog and we both agreed to the extra cost. I appreciate the job that they do and had no problem with the way did it. I will definitely use them again.

Matthew H.

I opened my nwa rental housing business in 1993 .i used different sewer services over the years. When i met best jet they have always been my go to business for sewer service. I never had a negative issues with their service. I recommend them to my clients and friends today.Thanks to best jets knowledge and friendly service in the industry i dont worry about sewer issues.GO WITH THE BEST . BEST JET!!!!!!!!!

Dane S.

Contacted them to flush my septic tank, made an appointment and confirmed it, I was given a two hour window for when they will be showing up. They never showed up, gave them a call and no one answered, after many tries I was able to talk to someone who mentioned they were running late but that they will be showing up. Waited all day and they never showed up. Called them the next day and no one answered. Wish they would at least have communicated that they were not going to make it at all, could've contacted another company instead of waiting for them for almost a week.

Joe H.

Very Pleased with Best Jet Sewer & Drain! We had a plugged sewer line - forced us out of the house. What a mess! I had a local plumber come in on Sunday who tried to clear it for over 2 hours. He told me that he was certain that we had a broken sewer line under the house. AT HIS RECOMMENDATION, I called Best Jet to clean as much of the line as they can, then call the plumber back to use a camera to pinpoint the break. Not necessary! Jonathon from Best Jet cleared the line (2 blockages) and we are back to normal! These are definitely the people to call for sewer service!

Joshua A.

CROOKS!!! FOKES DO YOUR RESEARCH!!! Called to have my septic tank flushed and maintenance. These guys showed up gave me a bid did not stick to the bid kept adding more to it. A simple flush , that turned into a nightmare. Broke the electrical line . Charged me ! It was working before they arrived. Claimed that it was damaged before they arrived. Now my home is (two yrs old . )Electrical box was 350- Craig charged me 700 !!! Once he had me on contract to flush my system, I had to pay him to fix the electrical box, his guy broke. There are Honest people in are area that do honest good work! I HIGHLY RECOMMEND going with someone else. After doing some research on mister Craig Shepherd, come to find out this man has a long history of incarceration out of west Texas. Convict, con artist!! His worker convict!! If I would have known the history I would of went another direction. Beware of this company, company address is a PO Box!!! RED FLAG!!

John Kent A.

Jimmy and Calvin with Best Jet changed my septic pump 2 years ago for $975; it burned out today. Called a new plumber to fix it. He replaced the septic pump for $700 and informed me that the septic pump Best Jet installed 2 years ago was actually a cheap sump pump never intended for sewage. These guys are crooks.

Vivian V.

I talked to Craig who is absolutely awesome! He answered all my questions over the phone, and had Johnny at my house to work on my septic tank within a few hours.

Johnny fixed the problem, helped me better understand where all the parts to my septic system were and how they worked, and what kind of maintenance I needed to do to prolong the life of our system.


Everyone was knowledgeable, polite, and professional. I absolutely recommend Best Jet to anybody who is having septic problems, or anyone who just has a question about their system. Should I ever need help or have a question they with be the people I call.

Ambre B.

I had them suck my septic just for routine maintenance..... I know have more problems. I have a huge order problem and we had water come up through the lid which they didn't seal down after the job. I have talked to the manager trying to determine the problem and asked them to come out and help. He got rude and she he wanted to make it very clear Best Jet wasn't going to accept any responsibility for my septic and then hung up on me. Very unprofessional! If they did nothing wrong why was he unwilling to come out and walk through the problem with me?

Sandra R.

We had Family w/lots of children coming in for the week end. The sinks would not drain and toilets backed up. Ms Bertha sent out emergency service within about 4 hours. They cleaned out all my drains and opened everything up so I could get through the week end. I was so thankful. This early morning they replaced damaged drain lines. They were very knowledgeable and professional at all times. I think they went above what most would do in getting my problem relieved before company showed up.

Sandy C.

These guys damaged the electrical line to my septic pump and left me without septic service saying I would have to find an electrician to fix the problem. Very unprofessional.