Best Home Services

Laura K.

$$$$$$$ ridiculous prices. $650 to replace a toilet piece that he told me cost $40 and replace a faucet that I provided. Then he was a jerk when I said I'd rather figure it out myself.

John M.

I would suggest and encourage anyone who is considering using best home services to go to the next-door neighbor site and see the reviews. You will be shocked into awareness. Are you mindful, be careful, and do your due diligence

Linda M.

Very efficient in making the appointment and showing up on time. Here's what we had done: a swap of an old transformer for a new one and a connection of 1 wire to outdoor lights. Pretty simple stuff to the tune of $538.00. However, they did not fix the electrical problem and I was told that they would come back and fix it for an additional cost if it turns out that the problem was more than the wire connection. The technician is the one who decided that the problem was the wire connection. So we paid for an incorrect diagnosis and now we have to pay more? Not the way I expect a business to treat customers. I will not use them again.

Karen L.

Best Home Services solved a problem we've had with our AC unit for the past 2 years. The unit drips water constantly into the pan and doesn't hold a steady temperature. In Florida in the summer when it's 98 degrees and humid this is a huge problem. We've had 3 other HVAC companies come out over the years, and had an annual contract with one of them. Each time they cleaned the drain pipe and found nothing, and then tried to sell us everything from ultraviolet lights for mold, to an elaborate coil cleaning, to a new unit, to the tune of several thousand dollars. Luckily we declined those services, reason being that each company gave us a different answer. We were referred to Best Home Services by our favorite server at our local sushi joint, who in casual conversation mentioned that her husband worked there. We made an appointment with him and as promised, he called 30 minutes before he arrived. He did a thorough review of the entire system, including going to the roof to inspect the exterior unit. He said we definitely didn't need ultraviolet lights, a coil cleaning , or a new unit. The solution was simple... the drain pipe didn't have an opening near the base of the AC unit so you couldn't reach that area to flush the line. He cut the PVC pipe to install an outlet and cap, and in the process found a huge piece of slimy gunk blocking the drain. This is one review where I will intentionally NOT post pictures! For a few hundred dollars he solved the problem, and didn't try to upsell us on unnecessary fixes. I highly recommend Best Home Services, and ask for Scott Slade! They also take care of plumbing and electrical work so they are a one stop shop.

Gene B.

We had a problem with the blower on the furnace. Appeared to be a straight forward issue and a simple repair to replace the blower. The technician who came out was very nice and confirmed the bad blower motor quickly. His solution was to replace the entire system at almost $8K citing that we should expect the system to fail for some other reason in the near future. We pushed for a simple repair and we're given an estimate of almost $2K to replace the blower. We called small AC repair shop in Naples and he showed up within the hour, confirmed the problem and gave us an estimate of $700 for the repair. Which we happily paid. I would highly advise you do not waste your time with this company. They appear to only be interested is selling service contracts and new systems. They are beyond price gouging.

Marc F.

This company cost my family thousands with replacements that didn't need to replaced. The $19.99 service call is a complete scam. After speaking with the tech who came out. He said he only gets paid if he """"upgrades"""" items on a service call. He says management called my parents whales. BEWARE of this scam!!!

Jenn L.

Charged my card without permission and without service! I used them months ago and they were paid in full. $48.00 random charge hit my credit card. No I never agreed to any monthly fees etc, and yes all of my services have been paid in full at time of service. I have disputed the charge and expect a full refund immediately. Now I know I won't be using this company again!

Cheryl D.

Discovered water heater was leaking, on Friday night. Called BHS Saturday, told rep what type unit I needed, was told there was a good chance tech would have it on his truck. Tech arrived on time. Given a verbal quote of $1500-$1600. I had priced a unit at two places, around $400 so I was stunned and asked what was the cost of unit, he said about $600 & they would not charge me for the additional parts needed for installation. That was $900-$1000 labor. I told him I was was waiting to get another quote and asked him to email me the itemized quote, he said he would, I paid the service fee and said I would let them know. I never got the email with itemized estimate, all I got was a text asking me to rate the tech. Bottom line, I think he knew his estimate was outrageous. I bought unit myself and had it installed by someone else, total cost half of what Best Home Services would have charged me. Would not recommend.

Jen W.

SCAMMERS!! The guys get paid commission based on what you pay for in services & parts! They jack up your price & even make up things that aren't even needed to fatten their paychecks! I was told I needed a brand new AC (my AC is only 3 years old) when it ended up being a clogged drain line. Luckily I got a second opinion! After this I started asking around & talked to a previous employee who confirmed how their pay works & how they are encouraged to rip people off!

Karen S.

This company responds quickly and politely, HOWEVER their prices for jobs performed are OUTRAGEOUSLY overpriced!!!!! $300 to seat a toilet! $299 to replace a small faucet( I provided the faucet!) those prices are ridiculous! $90 to seat a commode and $75 to replace a faucet set is the going rate here. These people are nothing but rip offs! My husband sent the guy packing. I hate to think how many senior citizens are ripped off in Florida every minute.