Best Home Services

Christy H.

I called this company to replace an airconditioner I want to give seniors exspecially warning! For almost 2 years been going to battle with this company! Every 2 months my brand new air conditioner broke down Florida you die without air! Each time they came out they added new item I needed pump $500.00 service call anywhere from $19 to $195.00 approx. Every 2 to 3 months break down money charged! My garage ceiling is ruined from over flow sticking my laundry room ceiling ruined from over flow sticking! They always blamed it on something new and charged for something new a scam! Finally they dont answer calls from me! I have disabled brother Mom 88 and a room mate was 91 degrees in house they said 24 hours they will contact me approx. 13 times they were out after putting New airconditioner! Maybe more lost track wrote receipt on paper! Finally after I couldn't stand it anymore called another Company paid $683.00 they fixed the over flow but new one no problems! At first it took 3 times for code enforcement to approve there work wired wrong almost burned house down! This is all true I am a child of God and dont want to see anyone else get burned or hurt by this company! I have several witnesses this is all true! Lots more but to much to write! Had warranty and did not know any better stayed with them so sorry I did!

Kyle H.

I work for an honest ac company, Best home services is always over quoting. Anyway I was on a job doing ductwork when the neighbor lady aproached me and asked if i could look at her ac unit that was not getting power. After taking the door off the unit in the attic i found that it was a high voltage wire issue. Bam fires right up im out of the attic in 5 min. after that, the lady tells me that a best tech did not even go up and take a look at the air handler. But he quoted her 5k on a brand new 2 ton bottom of the barrel cheap new system. Mind You this Lady was loosing her hair from Kemo, Hooked up to Oxygen. diagnosed with stage 4 cancer, Best Left this lady with No AC. (She was without AC for weeks) so she said. Top to bottom Best Home Services are BRUNO 2.0 Total greedy scumbags. I charged her a coke and a smile, and gave her a bussiness card. Then went home for the day.

Anthony P.

Had someone from Best Home Services come out and give a quote on new HVAC/AC Unit. I had already been given several other quotes. By far the most expensive quote so far is from Best Home Services. The young man sent out was very polite but did not seem very knowledgable. It did feel like a sales gimmick.

Wendy G.

Crooks. I purchased a new air conditioner. They reused old piping under my home, but charged me full price. I think this outfit is a scam. I have also purchased service contracts which I now realize are nothing more than opportunities for them to sell more services. I don't trust them

Lea R.

I would not recommend best home services because a while back my father needed his house ac ducts cleaned and was installing a new ac with third party company Lowe's first we called best home services some guy came house and gave us a quote for 1200 and my father agreed he gave a doposit for 600 the day after 600 more when the work was completed so the next day we show up at the house ac company Lowe's tells me best home services had just left and when I looked at the ducts nothing had been done to them at all so I called the best home services technician that had just left to see what was going on maybe some kind of misunderstanding I thought well he said they had done the work and he wanted to collect the other 600 immediately called the main number for best home services they said it's some kind of misunderstanding and if I wasn't happy with the work they could come back out and do it again and I said they didn't do anything at all so when the technician shows up I literally was with him babysitting making sure they actually did the work it worries me what if I wasn't there to help my father an old person wouldn't be able to get up to the ducts to check if they actually did the work so no I would not recomend best home services also they refused to acknowledge what their employees had done they just called it a misunderstanding.

David K.

I scheduled an electrical job for Saturday April 18. Technician texted he was on his way at 8:30 am. 10:30 am and still not here.I called the Punta Gorda office at 10:15 am and no answer. Hope I don't have a problem getting my deposit back. I've cancelled the service!

Aida D.

This company is too expensive I don't even want to rate them but you have to with at least one star They take advantage of people Find another plumber is my advise DO NOT USE them !

rob i.

First electric call after house vlosed 5 months and bath outlet didnt work electrician found tripped unit in garage and didnt charge 2 years later- last year had same problem and i tried trsetting outlet but didnt solve problem. Bedt electrician came out teplaced 2 outlets charges $300 and gave estimate for replacing electric boc at $3000. Didnt have box replaced and eont call or recommend again Well Best is still trying to rip people off.86 yr old single female neighbor we help called Best about a dishwasher that had standing water. The best service man called stating he had inspected the dish washer and it needed replaced and the clothes washer also needed a new box and supply hoses. As the neighbor has dimentia and finances are handled by an attorney we asked what the cost would be. We were told $1888 and it would be $888 if only the clothes washer were fixed. The service man was told we would inspect the problem abd contact him if service was needed but he was to perform no work as the neghbor could not afford the quoted price. A few minutes later the neighbors attorney called us stating she received a call from the serviceman about the repairs and she told him not to do any work. We called the neighbor who said the service man was still there and told her not to have any work done and we would be there the next day to help her. Talking to the next day we learned the didh washer water was shop vacced out and the clothes washer supply lines and box had been replaced. Ahand written receipt on plain paper stated the work done and charge of $940 which had been paid with a credit card. The attorney was called and said upon calling Best she was told someone would get back to her on Monday. The neighbor said a second service man had come to her house . The two did work but she hadnt requested it and she had given a credit card. I checked the dishwasher and found it to work fine with no draining problem. I looked at the clothes washer that had 2 approximate 6 foot supply lines where about 1 foot would have worked. No indication if leak was observed. There was only the hand written receipt with no cost detailed. Unauthourized work at exhorbitant price was done taking advantage of a disoriented senior citizen. Based on my previous exoerience with Best , there seems to be a pattern of price gouging senior citizens. Hopefully the attorney will take action to get the charge reduced but this company needs to be made accountable in my opinion

Mark D.

Great AMAZING company... from the phone call to the technician... I'm so confused on why there are less than 5 star reviews.. The price I paid was a little bit more than what I thought but when I keep it in perspective, I'd rather pay a little more on the front end for a job done right and the comfort that if something fails down the road the company will stand behind what they did. I want to thank BEST home services for everything you did to get my air conditioning system back up and running and doing my water heater at cost since I was replacing the A/C system. You all rock.

Amy M.

I give this company NO STARS but Yelp requires at least one to post a review! I agree with the reviews below that they are SCAMMERS. We have used them in the past, and yesterday they just plain tried to rip us off of thousands of dollars. Yesterday they came to our house for maintenance on our air conditioner. The manager technician who came to our house said that we needed to replace a coil (that was still under warranty) for about $2000 (for 4 hours labor!) or we could replace the entire unit for about $7000!! He, of course, tried to steer us toward buying a whole new system. Something did not feel right so we had another air conditioning contractor come to give us a second opinion. After spending a half hour looking at the unit--inside and outside-- he said that there was no leak--nothing was wrong with our air conditioning unit and we should just leave it be. The second contractor did not even charge us for coming to the house! Needless to say, we will NEVER use Best Home Services again. Beware of a company that up-sells and whose technicians work on commission and often do not have a clue what they are doing.