Best Bay Plumbing and Rooter

Sonya E.

Alright y'all -- this is the real deal if you're looking to work on repairing pipes, leaks, plumbing, etc.

I reached out to Best Bay Plumbing and Rooter, and Abel promptly responded to my inquiry. I needed to replace my water heater and called around for a few quotes -- Abel's pricing was most competitive and based on his professionalism, I chose to work with him and his team.

Abel and one of his guys arrived the next day on our agreed appointment time. He assisted me with selecting the most cost and energy efficient water heater suitable for my small home. They replaced the unit and ensured everything was compliantly secured. He walked me through step by step around the replacement process, and happily answered all my questions (and trust me, I had a lot! haha). Both of them were incredibly knowledgeable and courteous to work with. Once the replacement was done, they cleaned up everything and took my old water heater with them.

The process was quick, painless, and most importantly -- affordable. In this day and age, it can be challenging to find quality specialized service companies for competitive pricing.

I would definitely recommend Abel and his team to all near and far. He covers the South Bay including Morgan Hill and Gilroy also.

These guys have it all: professionalism, expertise, and efficiency. Give him a ring -- you won't be disappointed!

Dodo K.

Abel came and installed us a new water heater in our rental unit. He was responsive on text and came on time. So all is normal, many new vendors will do just that and happy to do the first job. But what makes him a 5 star is his reliability after the job is done. Very few vendors do that nowadays and for that, he is highly recommended. A+

He gave us 6 year warranty and about 9 mo into it the pilot doesn't work well, keep going off maybe like 2-3 times/week. He came to repair it once and after that, he came again and this time, replaced our entire defective unit with a brand new unit under warranty.

Joanna H.

Abel is very knowledgable and accommodating. He does a thorough and clean job. His staff is efficient and professional. They did a great job changing our softener and doing some of the crawl space plumbing.

Sopan S.

Abel and his crew did a great job of installing a water softener, fixing leaks in the toilet and drain replacement in the crawl space. They were professional, thorough and very responsive.

I would definitely recommend them for any plumbing related work.

Justine F.

Abel and his crew were able to help us when we found huge pipe leak under our house. They quickly cleaned out the debris/sewage and showed us the problem (our old pipes) he was able to give us a quote on the spot and was able to come the next day to fix everything. They're fantastic to work with and I will definitely keep them in mind for our future plumbing projects

Jerry R.

Our disposal broke and our sink started leaking. I jumped on Yelp for help and Abel at Best Bay Plumbing immediately responded - at 9:30pm. We set up an appointment, and technicians showed up the next day at a reasonable time, communicating with me all the while. The two technicians who arrived, Eddie and Sergio, quickly assessed the issue and offered a complete quote (part+labor and no surprises). I felt at ease with their expertise and guidance, answering every question thoroughly. Then we threw them a massive curve ball: we asked for more projects to be completed (replace two old toilets and fix a leaky shower). I assumed we'd have to book another appointment but they took it on same day! They left to get parts, and returned quickly and finished the job in record time. WOW!? These guys have the skills, customer service, adaptability, and hustle. I'm glad that I found a reliable plumber and would definitely call them again without any hesitation. THANK YOU!

David K.

I contacted Best Bay Plumbing few months ago for our irrigation pipe leak, Abel came next day and gave me honest suggestion of not fixing it as I'll be doing landscape renovation soon.

Few months later I needed plumber to install aquasana water softener & replace our gas heater with electric hybrid heater, Abel gave me fairly reasonable labor quote, and came quickly once my water heater arrives. He came with 2 of his workers on time and performed installation with care. For example he used better connector then the one came with softener. Also took care of condensation line requirement for the new heater. Worth mention they kept the job site clean and hauls away all garbage including the old heater and packaging materials.

We didn't put a drain pan at first place, but later when I decided to get it in they came again and installed it cleanly, without additional charge!

I'd highly recommend Best Bay Plumbing to anyone.

Fangyu D.

Best plumbing service I have ever had.
They responded quickly, provided full investigation and offered solution to replace my toilet as well as the tube which is rusted.
The replacement work work quick, secure and stable. This is the second time I used their service. I will definitely recommend to my neighborhood.

Ellen L.

The crews were very responsive, prompt and detail oriented. I hired twice recently and would recommend Best Bay Plumbing to my friends. Thank you, Eddy and Sergio for your work.

Adele C.

Abel has delivered excellent and prompt service . I had a toilet issue. He came on time and was very professional and price is best reasonable. I will definitely use his service again!