Bert Normans Plumbing

Michael S.

Very satisfied with Bert Norman. Dylan was efficient and very thorough in explaining problem. Wont hesitate in calling them again. Very pleased

Ruth V.

They charged me $2000 to install new cold hot water knobs and secure 1 toilet. When they got to second shower they wanted another $1300 after telling me it would only be an additional $300. When I said I don't have an additional $1300 they said oh you can finance. Felt as though I got scammed and taken. Still don't have 2 working showers after $2000. Hope you like talking politics and like Trump!!Do not recommend.

Perchelle S.

Absolutely amazing service. They was accommodating and very efficient. They didn't drag out the problem to make extra money. Very trusting and will definitely call again if I'm ever in a bind (no pun intended)

Al V.

Woke up to no water called @ 6:30 am had man Dylan here by 8 am found problem repaired it guaranteed it for 1 year and didn't cost an arm or a leg very fair price for super excellent knowledgeable friendly service. If I could give these folks 20 stars I would!

Carol H.

My renter texted me this morning and said he was cooking a family dinner this evening and his kitchen sink is full of water that won't drain!! Everybody was booked. A friend suggested I call Bert Norman's Plumbing and that They had several positive experiences with them. From speaking to the very pleasant person that answered the phone, Lauren, to Jason the plumber who arrived clean cut with a pleasant, friendly attitude, I was delighted with the level of customer service. Lauren put me on the after hour emergency list but said if a service tech could squeeze me in, it wouldn't be xtra. Jason's work was swift and thorough and he was very knowledgeable and well prepared. Later Lauren called again to make sure I was a satisfied customer!! Now THAT shows they reallyl I highly recommend Bert Norman's Plumbing!!

Marilyn E.

A poor/expensive plumber experience with no repair just a suggestion a need to return after I purchase replacements, meant simple leaking faucets repairs resulted in skepticism and uneasiness for this senior with an ambulatory disability. Friends suggested Bert Norman's Plumbing; therefore, an appointment was booked. Receptionists told me up front a service fee of $49 was mandatory on any call. The technician arrived promptly entering with shoe coverings to assess the """"leaking"""" sinks (kitchen & bath) dilemma. I had been told both needed new fixtures (another call, another $115 service fee from previous Plumber). Burt Norman's technician evaluation was one sink only needed filter cleaning and the other needed handle repairs and cleaning out! Informed him I could not clear under sink area, and he said """"no problem"""". He cleared and even cleaned area and afterwards replaced all! Always polite and courteous with competent manners even explaining when he had to leave briefly to secure parts on another's truck there was no extra expense. Jason from Burt Norman's Plumbing provided such a positive repair encounter. It has been a long time since I have experienced such informative, respectable, and ethical professionalism. I would hope the rest of the Norman's team has this old fashioned knowledge and honor. Service Fee - $49.00 Repairs/parts - $199.00

Rail And Misty G.

It's been about a year ago but we had a very positivew experience with this company. A pipe burst in our home and we called around to a few places but nobody could come on short notice. My neighbor suggested Burt Norman's and they came right over. They were very professional, did an excellent job and they cleaned up after themselves. They charged a very fair rate considering that we were an emergency job. Very good experience. I would use them again.

Mike C.

This was great service!! Broken disposal on a Sunday and they sent someone within an hour. The plumber, Mitch, was awesome. Very polite, efficient and explained what was going on and what needed done. The price was less than I was expecting- even for a weekend call.

Patricia K.

You don't need a plumber often...at least you hope you don't. First used Bert Normans a few years ago when I woke up to a backflow preventer spraying water all over the lawn, with big puddles in the street indicating that it had started before dawn. Tried a few plumbers a shade closer to me, all of whom just could not handle an emergency. Bert Normans Plumbing company came out quickly and fixed the problem. Flash forward to yesterday and I am in need of a plumber to fix some toilet valves and leaky faucets, so I knew who to call. Shannon, the office manager, set the appointment and called when the technician was on his way. Jason was professional, wore shoe covers in my house, and reviewed everything, including cost, before starting. He fixed it all with the exception of one thing which needed a part not on the truck. He called in and made arrangements for the part to be available. By the end of the afternoon, another appointment was set for him to return at my convenience with the needed part. This is a professionally run company and every person I have had the pleasure of dealing with is just top notch. Pleasant, efficient, and knowledgeable....what more can you ask for???

G P.

Water heater began leaking at 5:30pm in garage. It was 20 yrs old. A couple local plumbing companies were already closed, so I called Bert Norman's. The entire experience, from soup to nuts was absolutely fantastic. Communication, service, attention to detail, all terrific. Dylan was a gentlemen. Efficient, thorough and just plain solid. I would call them for any and all of my plumbing needs from here on out.