Bert Normans Plumbing

Terry L.

A poor/expensive plumber experience with no repair just a suggestion a need to return after I purchase replacements, meant simple leaking faucets repairs resulted in skepticism and uneasiness for this senior with an ambulatory disability. Friends suggested Bert Norman's Plumbing; therefore, an appointment was booked. Receptionists told me up front a service fee of $49 was mandatory on any call. The technician arrived promptly entering with shoe coverings to assess the """"leaking"""" sinks (kitchen & bath) dilemma. I had been told both needed new fixtures (another call, another $115 service fee from previous Plumber). Burt Norman's technician evaluation was one sink only needed filter cleaning and the other needed handle repairs and cleaning out! Informed him I could not clear under sink area, and he said """"no problem"""". He cleared and even cleaned area and afterwards replaced all! Always polite and courteous with competent manners even explaining when he had to leave briefly to secure parts on another's truck there was no extra expense. Jason from Burt Norman's Plumbing provided such a positive repair encounter. It has been a long time since I have experienced such informative, respectable, and ethical professionalism. I would hope the rest of the Norman's team has this old fashioned knowledge and honor. Service Fee - $49.00 Repairs/parts - $199.00

Roger O.

This firm was recommended by another trusted vendor who has impeccable credentials. They scheduled the appt the same day. The technician Eddie was very professional and sized up the issue right away. Got they blockage resolved and tested thoroughly to make sure this would reoccur and everything was secure. Great experience. Glad I called. Would recommend to everyone

Brian F.

Kris came to our house for some routine services. He did a brief inspection and found that the shower needed caulking. I was pleased with the work.

Arni J.

The work performed was fine but the cost was OUTRAGEOUS!!! THEY WERE GOING TO CHARGE US $936 TO INSTALL 2 BATHROOM FAUCETS AND WE PURCHASED THE FAUCETS!! They finally got the price down to $638 which is still $188 PER HOUR + a $99 service fee. Have done business with them for 18 years but never again.

Stephanie S.

Wonderful service was provided to replace my washer supply valves and repair my shower valve -- Jason was on time, courteous, knowledgable, efficient and very attentive and patient to listen to me -- I would gladly recommend them to anyone looking to solve a plumbing problem and I will call them again if I need more plumbing problems fixed

Whitney R.

It's been about a year ago but we had a very positivew experience with this company. A pipe burst in our home and we called around to a few places but nobody could come on short notice. My neighbor suggested Burt Norman's and they came right over. They were very professional, did an excellent job and they cleaned up after themselves. They charged a very fair rate considering that we were an emergency job. Very good experience. I would use them again.

Bekim Bek's D.

Yes, Charlotte the gentleman from that came out from heart Normans Farmington down a very very good job and also the customer service lady was superb. Thanks a lot.

Oleg B.

They charged me $2000 to install new cold hot water knobs and secure 1 toilet. When they got to second shower they wanted another $1300 after telling me it would only be an additional $300. When I said I don't have an additional $1300 they said oh you can finance. Felt as though I got scammed and taken. Still don't have 2 working showers after $2000. Hope you like talking politics and like Trump!!Do not recommend.

Janene H.

Very satisfied with Bert Norman. Dylan was efficient and very thorough in explaining problem. Wont hesitate in calling them again. Very pleased

Lukasz K.

We had a gushing leak in an exterior pipe in the middle of the night. When I called, they walked me through what to do until they could get here, which ended up being fine to wait until first thing in the morning after we shut the water off. They called before they headed our way, were professional, *affordable* and reasonably priced, and efficient. We're so grateful for their help and would highly recommend them to others!!