Berks Plumbing Specialist

Stefanie W.

I do not recommend at all. I was not going to leave a review because I was refunded part of what I paid. However, I would not go with Berks Plumbing. It was overall terrible experience and as time goes on I realize it could have been catastrophic if I moved forward with them.

I had a clogged drain and got an invoice from Essig on what it would cost to move forward with what was needed. Essig was at my home for several hours trying to clear my drain line. Did not try to upsell me on anything I needed. Jim was absolutely fantastic and straight forward and has proven to be a man of his word with Essig plumbing.

I called berks plumbing for a second opinion and hydro blasting because it was recommended from a friend who is a plumber on the west coast after the traditional snake from Essig was unsuccessful before going into the foundation. Mike from berks plumbing quoted me at $2000 for hydro blasting and to clear the drain. However said if I bought a $4200 he would only charge me $1,100 for the hydro blasting.

Beware single ladies, he is going to say run it by your significant other. I thought it was considerate at first, however, after sharing my experience with other members of the community, this is how he works even when he worked at other companies. Mike is a sales man, he cares about taking your money for the lowest quality work.

He sold me on the water softener system, that I did not need and was not in my budget if I needed my pipes replaced at $8,000. He told me it would be beneficial to reduce further erosion on my old cast iron pipes. He assured me the hydro blasting and water softener would solve my issues. And I did not need my pipes dug up in the basement and replaced. I DO AND WHEN I SAW WHAT I SAW WHEN THEY RAN THAT CAMERA I KNOW BERKS PLUMBING SCAMMED ME!!

They came out the first time, ""ran a camera"" (it never happened) and somehow what Essig couldn't get through, they chain snaked and claimed it was hair and lint and ""successfully removed the blockage"". When I asked Ardie, the plumber Mike sent for the job, to see what was removed from the pipe that was causing the drain issues he said he got rid of it already. Then I asked him what he saw on the camera and if there was a lot of erosion and he said ""it was just dark"". Ardie said he ran a small load of laundry and there was no issues and I was good to go. I ran a normal load of laundry in my washer and it backed up into the utility sink.

Mike sent Ardie back out to correct the job. They came back out and I demanded to see what was going on inside the pipe. They used the same camera and as soon as they got in the pipe there were several holes in my drain line. Water was going under the foundation of my home and the pipes absolutely needed to be replaced.

They didn't do their job properly the first time, I did not need it snaked or a water softener. I needed them replaced as Essig told me. Then when I informed Mike I was going with Essig he completely bad mouthed them. Said they do shotty work and will try to upsell me on everything. Coming from the guy who did just that. He lowered the price of the job and wanted to do it when I wasn't home. Red flags all around with him. Then he called me several times reducing the price of the job. I told him it wasn't about the money anymore that I was not confident in their ability to do the job.

Mike was going to do it the next day. I live in west reading where you need a permit to do this type of work. He wasn't going to get the permit. He also told me the floor drain doesn't get replaced because they're obsolete which is also not true.

I have text messages and I have a recording of the conversation between us. That's how unsure I was about this company. I would steer clear. The employees are unprofessional and their work is not of quality. They want your money. That's all, in my experience.

Todd M.

Price was way higher than my neighbors have paid for similar work. Felt completely cheated.

Water heater was working but showing an error code. Never tried to fix it. Immediately told me it needed to be replaced at a really high price. Then rushed to schedule before I got a second opinion. Nothing in writing. No charges itemized. When they brought the replacement, it wasn't the brand they said I was getting. After I told them it was wrong, they at least got the right brand.

Don't call these guys unless you like getting ripped off. If you do call them, be sure to get a second estimate.

Tom R.

I highly recommend Berks plumbing specialists. They were very responsive and prompt. They handled the task of a damaged toilet flange and worked diligently to successfully complete the repair. I will be using them for any future plumbing needs! Thanks again!!!