Berkeys Air Conditioning, Plumbing & Electrical

Shannon G.

It appeared my thermostat stopped working. I thought I could tough it out (shouldn't it be getting cooler) but I'm a wuss.. Around 2pm I was HOT and my bird was sad :( I contacted another company and they couldn't come out until Monday, upon their recommendation I called Berkeys. John Martinez came out and was very nice, had it working in a jiffy and I was only charged the inspection fee. I was happy and my bird was happy! John stuck around to make sure the place was cooling down properly, he also opened other vents so there isn't possible issues in the future with back flow. I couldn't be happier and would certainly use them again (hopefully that won't be necessary)

Scott P.

I had Berkey's come by to inspect our plumbing prior to our 1 year home owners anniversary. Dewayne Wallace was the Plumbing Technician that came by. He was prompt, professional, nice and most importantly, very knowledgeable. He offered various suggestions that will come in handy. I recommend Berkey's and Dewayne in particular.

Beth K.

I woke up one morning and it was 82*F in my house and climbing. I called the number on an old magnet on the fridge and it was a new company at the other end, but they repaired air conditioning and couple come out that day between noon and five, so I said, yes!

Mike Mennenga called me around 1:30 and said he was headed my way. It was 86*F and I was elated. He came, inspected the outdoor unit and quickly identified the issue, as the fan had slipped its mount. He did not have the part, but had someone bring it from Dallas. He saved me money by seating the new fan on the old motor, rather than pushing the new one and by selling me an annual inspection package that gets me discounts on service, including today, so I saved more than the package cost and will get inspection of my heater before it has to work hard for the winter.

By 4pm, the air conditioner was running and the temperature back down to 82*F. By 9:30pm, it was at a sleepable temperature and I praised the name of Mike Mennenga!

A week later, I received a thank you card in the mail for choosing their service. I have one friend who sends thank you cards and have always admired her and wished I could do the same, but never can motivate myself to do so. Here, a service provider and my personal hero in summer in Texas, sent me a card for letting him fix my air conditioner. I praised the name of Mike Mennenga!

I use Berkeys now for my a/c, plumbing, and electrical. Thanks Mike!

Patrick H.

8/30/14. Extremely poor communication by the technician Dan. We were told by Berkeys our window from 3:00 PM to 7:00 PM and the tech would call 30 minutes prior to the call. Dan shows up at 6:15 PM without calling. Looked at AC units, told us the coils were frozen and needed to thaw. He would be back in a hour or so he had another call close by, this was 6:30 PM. At 9:45 PM I have heard nothing from the tech Dan. I called Berkeys, then another tech Roger calls, saying Dan is on another call, I said to send over another tech, Roger said no, I asked if they were under staffed this evening, he didn't answer, I asked again, he hung up. The tech Dan finally showed up at 11:00 PM. All of this could have been avoided if Berkeys field tech were properly trained to communicate with the customer, who pay the bills. In my case none of this happened. If they are trained to communicate to the customer, then Dan and Roger failed miserably. The upfront information given by Berkys, lead to an expectation of professional service wasn't present. I will not use there company again and I let as many people I know to avoid this company.

Stephanie S.

Tommy Santee came out for a return call with a positive attitude to repair my toilet which the previous tech from the day before thought he had repaired. Tommy was also extremely polite & considerate.

Carolyn G.

Called Berkey's this morning because of an ac issue....tech was here by about 1:30. The tech was Tren Nguyen. He was friendly, courteous and professional. Tren had my issue resolved quickly. He is a great ambassador for your company! We will continue to use Berkeys for our ac, heating and plumbing issues.

Kim K.

Bryce, our technician, arrived early and promptly fixed our problem. He made sure our garbage disposal was working before leaving the job. Berkey's has consistently served us with great and timely service at a fair price. We continue to call on them for our air conditioning and plumbing needs. Kimberly & John King

Debra M.

I signed up for their maintanance program so I really did not have any huge problems. Dan was the service man and he was very polite and told me of some potential problems but did not push anything on me. After reading the reviews I will definitely be careful and get second quotes on any services.
For now I will continue to use them but I will be careful.

Ron B.

$505 for a simple leak. The break down: $99 'service plan", $405 for one hour of work and one hour of shopping for parts by the tech. The cover was left off both the foundation entrance in the house, and the shut off meter cover in the alley. They did fix the leak quickly, but I will certainly not ever use them again for my home or business.

J C.

I wish I could give them no stars

I called them on a Sunday night needing help with a leaky shutoff. The tech came out and broke out a quote in which the numbers got progressively bigger with the largest at the bottom being 326. Ok, a little high but it is a Sunday night. He was here about an hour and replaced two shout off''s. Again, I thought he quoted me a 326 dollar price. He used about 25 ( at most) worth of material.

After a bout an hour he was finished and handed me a bill for 516 dollars!!! That's almost 500 dollars in labor for one hour of work.

I'll be speaking with some other companies tomorrow to find out what they would have charged. I'll then be contacting the BBB and the state licensing board to see if I can file a complaint with them.

BEWARE of this crooked company!!!! BEWARE !!!!!!!