Ben's Plumbing

Maria G.

I used to go to router rooter , they sent new kid who just broke my stuff . Bens plumbing came in fix it . Did a good job , didn't damage anything . They were fast and charged what they quoted . I will never go back to router rooter

david c.

We had used Bens Plumbing a number of times , so when our kitchen sinks backed up we called him . It was on Saturday so to snake the drain he charged $365.00 . One week later it backed up again , which means it was not fixed .
This time he charged $245.00 , however he brought back the snake of 50 feet and said it did not get to the problem so his employee said he would return tomorrow with the 100 foot snake which Would find the problem.
My thought was since it did not work the first time they should have brought the 100 foot snake the second time but did not .
His employee told my wife do not use the sinks and dishwasher .
Well they cancelled the next day , no Sorry ,
and the employee told my wife , he had to charge double because he made an additional trip .
This was not my fault !!!!
The problem was found at 60 feet .
In my opinion, they should have brought that one the first time , and yet they did not even bring it the second time ????
I had always been the go to person to discuss
with Ben any issues . He did not have the decency to call me and left his employee to tell my wife .
So, I called Ben , told him in no uncertain terms what I thought of him and his company. I also told him to Pound Salt .
Take me to Court !
I have Always paid for work accomplished , not this time .
And he Never Said the Simple word SORRY !

Sharon W.

Jordan is the plumber who came to my house. Very professional and courteous. He explained what he was going to have to do to replace my water heater. After further inspection he found a valve that had seized. He let me know and proceeded to do the job. When he got done with the job he went and over the invoice with me. The pricing was very reasonable. I will definitely call Ben's plumbing again.

Donald D.

Happy that a plumber was available for drain cleaning on a 2-hour notice. Service tech arrived on time and performed needed cleaning. Only gave 4 stars because I thought the cost was significantly higher than that quoted by other plumbers who were not available until the next day.

Tammie R.

Ben called to let me know his plumber technician was on the way. Chris arrived before previously quoted start time. Chris was polite, courteous, and friendly. I was working on a Zoom call, and he was quiet and respectful. He replaced the toilet and cleaned up after himself. Great service!

Jason N.

They are very professional and have excellent customer services. They provided an affordable estimate and there were no surprises when the final bill came in.

Jon G.

Ivan thoroughly checked the problem of our garbage disposal before replacing and he also made sure that no leak right after the new one was in place.

Hi highly recommend them, their service is great and very accomodating.

Amanda G.

I'm a property manager, managing about 150 properties and had the pleasure of being introduced to Ben's Plumbing from a commercial tenant of mine. I have now used them for 5 jobs and counting...I have nothing but positive things to say about them. Ben really takes the time to explain the problem and how it will be fixed. Every tenant has said the guys are professional, timely and feel like they're in good hands. Also, their invoices are detailed and include photos which can be so helpful. I highly recommend them and will continue to use them! One of my go to plumbers for the Ventura County area!

Gloria C.

I highly recommend this company good prices very friendly and does a great job they are so nice and always want what the customer wants.
Prices are ver reasonable than other plumbing companies. I recommend them you won't go wrong.

Debra C.

Ivan showed up right on agreed time. He was knowledgeable, professional and very nice. Replaced our garbage disposal in a timely manner and price was reasonable. Will definitely call on them again.