Benjamin Franklin Plumbing

Shante S.

The technician was cool. However Benjamin Franklin should be totally ashamed of how they rob the public. So it's like $69-100 o have a Tech come out for consultation basically. The drastic overcharge their ""said value customers. A piece that cost 30.00 that is readily available and takes maybe 30 mins including testing turning water on and off they charge over 400.00 That is a rip off if I've ever seen it!

Alton D.

Update on recent review re: 168 dollar charge for toilet flush runner ring. I was contacted and got some future credit. Just be careful and get specific price quotes for the visit. I would use them again but with greater caution.

Fran R.

This was one of the worst plumbing experiences ever!!! I called Ben Franklin to find out why my toilet was taking 30 minutes to fill & my sink had no water flow. This guy shows up and takes a look at the toilet & sink in less than 10 mins., comes out and take longer writing up the plan than it did to look at the problem. Tells me my toilet and sink are old and needs to be replace for over $1100 or repaired for over $600 or even better I can join their membership program and they will wave the $59 service fee and repair everything for $425 and they will charge me $8 per month and come out and check my plumbing a few times a year. In all this he never diagnosed the actual problem, but was able to come up with a price! I called Hers & His Plumbing they came out diagnosed the problem, not only fixed my bathroom but a leak under my kitchen sink too. 40 minutes and less than $300 later I was back in business! Ben Franklin Plumbing should be wearing a mask & carrying a gun....cause I got robbed of $59 and 30 minutes I can never get back!