Benjamin Franklin Plumbing

L. P.

Way way way overpriced and unreliable. The plumbers came out to my house on 2 different occasions and in the end I had to hire a whole different plumbing company to get the job done right. When I called to complain all they did was argued on the phone with me for an extended period of time. If you are considering this company I would not trust them to do the work. Also definitely get quotes from other companies first because they charged at least double or triple and didn't get the job done. Waste of time and money.

Marc R.

Very nice people but way way way over priced $1200+ to replace the existing toilet plus a $79 fee for them to come out for an estimate ( cause most people will turn them down for service due to overprice)..folks lowes $400 for toilet and install with year warranty

Conrad W.

My water tank suddenly went out and I needed help. My neighbor recommended Ben Franklin plumbing. I called and they responded promptly. An appointment was set and they showed up on time. I got a new water tank.

But this does not describe the level service that I received. I was thoroughly impressed with not only their professionalism but with the dedication of the installers. This was a really good group of honest guys. I was truly comforted to see the pride and dedication that my technicians portrayed. As crazy as it sounds, not only was I thoroughly impressed, I was moved by their honesty and straightforwardness.
I recommend!

Joseph L.

Did really good work for a good price however I found a chip in the sink but I didn't find it until after the glass shower door were installed by a different company so I didn't know where it came from so I told him that I knew Lowe's would exchange the sink for free and it was free but he charged me 680.00 dollars to install the whole vanity,sink and faucet and he charged me 326.00 dollars just to swap the sink out and the sink was free get a price before he does the work!!! 33

Mental F.

This company was truly helpful. I got same day service, the price was straight forward. The tech was knowledgeable and professional. He had equipment issues, but worked through it.

Hiram A.

I initially liked this company because they were very responsive. However, each additional request for service got more and more expensive.

They were supposed to show you the cost of the repair from a book and that quickly stopped. They would right down the cost on the invoice but would not show me the cost in their price book.

I had a valve replaced and that was reasonable for $300 bucks.

The next work I had done was some electrical work. This was $579.

I had a water heater replaced for $1550. Mind you Home Depot would have done it for $1000. When I brought this to the attention of the technician he indicated it had to do with the quality of the water heater and their technicians. Now mind you, they replaced the old water heater with the same brand water heater the old water heater was. This heater runs $500.

So I also need my boiler fixed, the boiler needs to be replaced. I am initially told that $700 will resolve my problem by Jerod Or Adam. In any case they get the boiler running for one day and want me to pay more money because another part could be the problem. They wanted me to change the boiler at a cost of 6k to 9k. The fix for the boiler was getting more expensive and did not resolve my problem of needing the home to be heated.


I called another company they knew exactly what the problem was and told me the most would be $150. A big difference ($550). These guys will rob you blind!!!

Go with someone else do not use Benjamin Franklin Plumbing! The will defraud you and rob you blind!!!
I have zero confidence in this company and would go with another company if I were you!!

Gypsy R.

Adam our guy came out twice. Most definitely spent the time trying to find out the problem with our water pump. He spent 3 hours to figure out what 2 other plumbers and the city could not. We ended up needing a part so we had to order and he came back to install it. Came back at exact times he said. He knew what he was doing and looking at. We will definitely be using them again for all of our plumbing needs.

Ashley H.

Extremely expensive. They will rob you blind.
ASK FOR A SPECIFIC PRICE BEFORE THE SERVICE CALL!
Do not buy into their ""estimates"".
Their Labor rate is about $50.00 more than a plumber in the Area.
Their Parts? A $15.00 Home depot toilet flusher will cost you $85.00!
They will tell you it is Industrial, not ""Chinese"" and will not install
YOUR PARTS even if you have them with you ready for the Tech
to Install them!!!
A real scam.
Don't want your parts installed?
They bill you for the trip (round-trip) even if they did not even see the
toilet yet.
They refuse to leave the house, threaten you to call the Police and take you to
Court.
STAY AWAY FROM THIS BUSINESS**********BEWARE**********************