Benjamin Franklin Plumbing of Hendersonville

Rene H.

I got quote for a water heater replacement. Out of line price was far higher than other quotes. I have remove this company from consideration.

Leo P.

We needed our basement drain line snaked.
The guy came. we asked if he could use the camera to see if it was tree roots. He said No.
So we're like, okay, can you just snake it? Again, he said No.
Zero service provided and had the nerve to charge us $200.00 for the service call.

Mark D.

Great service! I highly recommend Benjamin Franklin's services. They diagnosed the problem, purchased a new garbage disposal, and installed it in record timing. I will definitely call them if I have another issue.

Arthur R.

No longer my plumbing company. I was quoted $2500 for new water heater when other companies where charging $1500. I hate to think how I over paid for my sewer line replacement using this company.

Darryl A.

We called because of glugging sounds coming from our kitchen sink. My wife asked Noah to use the camera he said he could not (no reason specified). So, my wife asked him to snake the drain (the same one the owner of the company did a year ago) he said that's not the right going to the main. This man walked around the house and did absolutely nothing, outside of him saying what he could not do. and still charged us almost.
$200.00 FOR WHAT! This is the last time I'm wasting my time and hard-earned money with this company, furthermore I will be posting this rip off to every message board there is, I don't mind paying for services rendered. But this, hell no, this was just wrong.

Stephanie E.

We had a faucet that wasn't working. Richard came out the next day and told us we needed a new faucet and explained exactly why. Once we got the faucet, he was immediately out to install it. Upfront pricing, courteous service and a job well done. Couldn't ask for a better plumber! I highly recommend them.

Brian M.

Richard does an outstanding job- comprehensively explaining what he's doing and why. Their annual service contract is a good value if your system requires regular and preventive maintenance. Our water is from a deep well there is an in-line water softener system...

Becky M.

Great warranty and works by appointment. No waiting around! Their pricing is disclosed upfront and I get to decide before any work is done.

Robert H.

No rating. Estimator came by abs chatted for 30 minuets. Estimate took 10 minutes. Left. Never heard from him again. I called office 2 weeks later. Office told me he will get back to me. 5 months later, still nothing. Already had my basement fixed. Then I receive this ""How was my experience"" 7 month later. Really Benjamin Franklin? Your follow up is worse than your service. Please, lose my number, email and name. I deleted yours 7.5 months ago.
Thanks for your lousy service that I was able to get the job done quickly, at a good price and from a company that relies in a timely manner.

Doug A.

Phillip is prompt, very courteous, does meticulous work. His prices are reasonable. He is our Plumber of choice