Benjamin Franklin Plumbing of Frederick

Omama Y.

They had me on schedule and confirm that they'll come from 8 to 12. I kept waiting and there was no show. Finally when I called the person who was supposed to show up for the job and left hime a vm. He then had the person who schedules call me and the lady kept saying, you are not on schedule. I'm already freaking out due to an emergency.
I spent all day yesterday to Have someone come take a look and then this what I get to hear when I'm waiting for the person to arrive. This is beyond poor customer service. They are extremely unreliable and clearly does not understand the importance of an emergency.