Benjamin Franklin Plumbing of Delmarva

Michelle F.

My pipes froze about a month ago and these guys came right out and diagnosed/took care of it within 2 days. I would give a 5 but they cut the internet cable (accidentally) while they were putting in the new water line we needed and so I had to get that fixed as well. But I am having them come back this week for some maintenance work, so overall I am happy with their service.

Wayne Y.

This probably is my first time to write a negative comment about a service provider because I feel strongly I have to. My curbside water meter showed water leak somewhere within my Ocean City property so I called this company as I had used them once before. Two fellows came. First they said the underground water pipe could be cracked. After I suggested them to shut off house-entry water valve to test, they then told me that your water heater could leak internally because of failed thermostat and started convincing me to purchase a new heater from them. Long story short, I ended up with paying them an evaluation charge, went online to find out what might cause water leaks in a heater and replaced failed T/P valve myself with a cost less than $20. If you can find another plumber, don't use this one!

Charles W.

After they came out to evaluate the the lack of hot water issue, several days (10) and many calls later, I found another company who actually seemed to care. The other ""First Class"" company installed a completely new system, and will continue to get all of my business and recommendations in the future!!!