Benjamin Franklin Plumbing

Linda H.

We called them about two weeks ago for a clogged sink. A plumber came out and was there for about an hour. He spent about half an hour snaking out the drain and changed us just under $600 which we felt was exorbitant. When I called for an explanation I was told I would receive a call back but never did. Beware!

John S.

They came out for a leak between the house and the well. They cut the electricity and had to splice it. The patch on the line failed and they had to come back and replace the line. Now the splice in the electricity has failed and they refused to fix it. I spent over $3000.00 on the water line and now I have to pay someone else to fix the electricity they damaged. I will never use or recommend Ben Franklin Plumbing again

Vickie W.

I called Benjamin Franklin about putting heat tape on our pipes. They came out for a service call which cost me $411. The next day two guys came out to install the tape costing me $1057. I was told it would be a half job. They took 1 hr. As a bonus they arranged for an electrician, AKA Mr Sparky (a sister company) to do an electrical inspection. I received quotes on various items that needed work. Mr Sparky told me that the heat tape should be on a dedicated circuit and not on the extension cord they ran into my utility room as it was unsafe. He also told me that installing heat tape was an electrical job and not plumbing. I called Benjamin Franklin about this and was told by the receptionist that they did it the only way they knew how. I called Mr Sparky back with more questions. They were busy and said they would call me back shortly. 2 days later and I've not heard a word from them. Now I question the quality of the work they did. Is it correct?? Is it safe?? I cannot recommend these companies to anyone. Don't waste your money. I've learned a costly lesson.

Scott J.

I had a main line water leak in my basement and they came out in timely fashion.
The QUALITY was impeccable
The value was Amazing.
Then I was given a free Home inspection by Mister Sparky
Thank You Benjamin Franklin Plumbing
Scott Jones

Chris R.

Change out my old rusted water heater. Benjamin Franklin plumbing team were very professional and quick installing my water heater. They have a client for life.

Niki B.

It was way too expensive. The technician was professional. They charged $200 to just come to my property to tell me they couldn't resolve my issue. I made the mistake they would include the trip cost in the repair.

A A.

This company is the worst in Wichita and don""t pay any attention to their 5 star
rating on face book, there is nothing there. Had this employee come out to see about replacing the faucet in are shower but apparently it was above his
abilities. He said he would send somebody else and then billed me for the service call????? A plumber came out the next day and after taking out the old
faucets he presided to knock down the backing board behind the shower wall.
After he was done with the shower there was banging coming from water pipes we never had. He replaced the shut off valves under sink after calling his manager. Then replaced the faucet handle on the bathroom sink, nothing helped. After all that I had bill for $1015.00. I feel I was over charged and still
have noisy pipes.

Linda C.

Five stars for Hunter! He was the absolute best when we needed help with our kitchen faucet. He is the perfect mix of professionalism and friendliness! Thank you Hunter!

Ronda S.

They tell you about charge to come to your house but they don't tell you they are going to need $212 just to start the job and it could be more so make sure you ask. Gus said they have set prices so they should tell you before hand Oh, he did say it would take 30 minutes or less This is addition to the service call which I had to pay of course Remember read the reviews before calling but in my opinion, this company is money hungry

Robin H.

Benjamin Franklin plumbing was excellent in what they did for me I had a pipe that had broke and I had been without water for almost 9 days. I was a senior citizen and I didn't have a lot of money. Hunter came out to my house fix my pipe really quick turned on the water seen it was still dripping turned around and fixed it again made sure there was no leaks after turning the water on put up all the skirting back around my trailer just a great and wonderful man real godsend and a blessing to have a gentleman like him in a company like Benjamin Franklin to come out and do my plumbing I am so grateful and thankful and I'm telling anybody if they ever need any help with plumbing don't hesitate call Benjamin Franklin they are the best and they are nice and understanding and they are so helpful once again thank you and may your company be blessed as you have blessed me back with water in my home thank you Robin