Benjamin Franklin Plumbing

James P.

Had them do an extensive replacement of existing plumbing and installation of a tankless hot water heater. Their work was complete and thorough with clear explanations each step of the way. The project was not cheap but I firmly believe you get what you pay for. We received an accurate estimate prior to agreeing to the job.

Andrea K.

I asked about some pricing for looking at a garbage disposal leak and they were extremely high since it is the weekend and I didn't like the prices at all but the clerk hung up the phone on me. This was just a few minutes ago. They were over priced years ago and I see they haven't changed. I just don't know why businesses treat people so poorly during communications.

T R.

I have now used them twice, and both times i was desperate. They are very polite, considerate, informed and honest. Major plumbing work is expensive thats just how it is, and maybe there are cheaper ones but i feel valued as a customer and they do good work. Nothing is free and if someone is selling or giving something free they are either stealing it from someone else or getting over on you on something else. I recommend them for homeowner plumbing work.

Jessica B.

We had a water heater issue that caused a leak from our attic into our bathroom, within about 2 hours of calling them they were out and fixed it. Very happy I chose them.

A M.

Wouldn't use them again if they were the last plumbers on earth. Would give ZERO stars if possible. Paid $189 for a valve stem replacement on water faucet at well water pump. Never repaired or replaced it. They rigged it and just stuck it back in. Found out when shutting off well water pump to change the filter. Not to be trusted. Avoid at ALL cost.

Sarah M.

I cannot begin to tell you how pleased I am with Cody Pergason! He came at 9pm and assessed the problem. Needed equipment but returned promptly (considering I live in Cusseta GA). It is now 4:30am and he is finishing the job with absolute perfection! There has never been a time in my life that I've been more impressed with the knowledge and professionalism as I have been tonight. He is an amazing asset to your company and I hope his efforts are recognized and rewarded.

Janice H.

Thomas W. was the plumber who fixed, and replaced the deteriorating plumbing at my house today. He was prompt, did a quality job, and at a great price. I appreciate the same day service too. I would recommend Benjamin Franklin Plumbing, Columbus, GA to anyone who needs a plumber, or any of their other services.

FW B.

Thomas and the Ben Franklin team did an amazing job. They showed up quickly and worked tirelessly until the job was complete-which was saying a lot given the weather. Thomas went non-stop until the job was done. I'd recommend to others given his & the team's work ethic and talents. We'll certainly use in the future should we ever need plumbing assistance, and felt fortunate to have them as the ones on site.

Emiko M.

I was very satisafy with every works Joseph and all the ben franklin assiciates did and I am very greatful.

Norman K C.

I called for toilet repairs, they were too busy to get to me for two days and when I missed a call, they sent their man too another call. I will always call someone else when I need a plumber.