Benicia Plumbing

Claudia Q.

A little courtesy would have gone a long way here. I called yesterday to unclog a drain. They were too busy, would call me back. Ok, 4 hours later, made an appointment for next day,was that ok? I said, sure. They said they would be here between 12 and 2. Ok, I take off work, promising work I'd be back at 210 (I'm pretty busy too). 2:00 pm arrives, no one shows. On my driveway, I call them, and say, ""hey, I waited but no one came, I gotta go back by 210"". The lady says, ""well if you have to be back to work by 210 it wouldn't have given them any time to fix anything. The time slot is 12 to 2"". I said, ""yes, that's true, but its 2 and no one is here"". She says ""well if they had been there, you wouldn't have been able to wait."" I said ""that's good to know, thank you"". She said ""you are welcome."" Maybe it's just me, but if I just took two hours from work, and waited those two hours for someone who doesn't show, and doesn't bother to call to say they will be late, the least I expect is an ""I'm sorry""? ....After that, not inclined to rearrange my schedule any more.

Madeleine F.

Best customer service and all the guys they send to my clients do a stand up job. Thanks to Cheryl and the team for making my job easier.

Michael C.

This company does not keep appointments
Re-sch 3x due to then not showing up
Would not recommend

Jennifer B.

I have an Apollo hydroheat system, and my heater wasn't working. I called the plumber who had installed the water heater, and they told me without even looking at it they couldn't do anything, and referred me to a heating place. The heating place, also without looking at it, told me the only thing I could do was replace the furnace for $4000; I could try Benicia Plumbing if I wanted to, but because Apollo is no longer in business replacement parts aren't available. Decided to take my chances and have Benicia Plumbing come out. An hour and $165 later, my heater was fixed--wasn't a problem with the heater at all, it was the check valve on the water heater. I should have called these guys in the first place! Thank you Benicia Plumbing!!!

Randie B.

Hat's off to the folks at Benicia Plumbing. I had a plumbing issue that needed quick attention and they rearranged their schedules to accommodate me. They guys that came out to do the work, Kevin & Juan did an excellent job. An extra Hat's Off to Kevin who went above and beyond the call of duty to help me out. Thank you so much Kevin, your a Rock Star! My issue is resolved and I am so happy. I will be using them for any plumbing needs that come up in my Real Estate business now. Thanks again Benicia Plumbing!

Mary V.

Garth was great; fast, knowledgeable, and clean! He came to assess my leaking shower and poorly flushing toilet. Fixed the shower cartridge; installed my newly purchased shower head; checked my water pressure and gave me water heater advice. Toilet took a quick snaking and he was done. He came timely; a few minutes early and was out in approx. an hour. Very personable guy; highly recommend Benicia Plumbing. BTW, I was referred to them by a friend and I already did the same on FB.

Thanks Garth!

Brenda R.

I had Benicia Plumbing to my house again . Michael came again. He did such a good job the first time,
that I knew I had to request him again . He came and sealed my toilets and some other work I needed done. He is a GREAT plumber and a such a kind and wonderful person . I am sure I drive him nuts with all my questions, but you wouldn't know it. He just really made sure that all the work I needed was completed, and done at a very reasonable price.

I don't recommend anyone that I feel doesn't deserve it, and I highly recommend Benicia Plumbing!! You will not regret calling them . I will call them in the future for any plumbing issues I have !!! They are the BEST !!!

Christine S.

Discovered a huge leak flooding my parents garage. Called Benicia Plumbing. They were on time and super awesome! He was able to bypass the issue and give recommendations on how to move forward. Will have to follow up with Culligan and replace some washers on the kitchen sink. Will call again if needed.

George T.

Homeowners (at least me) are constantly dealing with home repair people that try to overcharge you or replace something that doesn't need replacing. For me it's the bane of home ownership. Here is what you need to know about Benecia Plumbers: They are NOT like that. You can trust them. I have used them several times and they have given us reasonable quotes when others have tried to rip us off. They are honest and have always done an excellent job. Unlike many plumbers I have dealt with in the area, these are decent honest folks who won't try to overcharge you or rip you off. I HIGHLY recommend them.

Scott D.

Benicia Plumbing used to be the very best and I could always count on them. I have a few rental properties and they always come through. Until yesterday they came out to check my dishwasher connection. The plumber said the disposal was bad so I asked him how much he said 125 and I said sure. He's there for about an hour and 45 minutes. He has no hurry in the world. Then he hands me a bill for 427.51. That is crazy for a 125 garbage disposal. I'm very unhappy with Benicia Plumbing and obviously I'm not the only one. Very sad they used to be the best!