BELOMAN

Patti H.

Brian was was very professional and friendly. He fixed our furnace quickly and at a very fair price. We will call Beloman for any future needs.

Gregory M.

From the point of asking initial questions, to scheduling, to the actual visit Beloman has been nothing but professional and responsive. Kyle was gracious, knowledgeable, and helpful throughout the visit. Thank you!

Linda H.

Did a great job with my new Gaslines years ago. Since that they have done other repairs and if they needed to correct anything they sent people back to make it right. For me with my duct to chimney, and repair to toilet after a year. Thank you for following up with me Mark.

Jeffrey G.

Paid almost $1000 for someone to come to my house to clean the ducts. Service man shows up with a shop vac. Really. At my other house another company brought a huge vacuum truck. Didn't cost $1,000 either. They cut holes in the duct work runs, never taped sealed them. I had too do that. Didn't clean the main run down to the blower motor, as they said they would. Had concerns about one long run being clean, wanted to check to make sure they were clean. Dave the salesman said he would bring a camera out. Never showed for the appointment. Once I finally got in touch with him, he stated he was sick that day. I took the day off for nothing. He finally showed up one day, I wasn't home, my wife was. He ran camera down just one run in the kitchen. He said it was clean. Told my wife he would send me the video. Guess what....no video. Weeks later he finally got back to me on this, only after I sent him an email. Dave said ""It was clear. It recorded but won't transfer. Camera issue. Dave"" I had all kinds of questions about the work that was done. Dave said he would talk to Jerry, and all my concerns would be addressed. Never heard back from Jerry. My son was going to use Beloman to clean his ducts too. He changed his mind after my nightmare. Sad. Never again. Get the work to be done in writing.....or your ducts won't be the only thing getting cleaned

Jodie M.

Called for an issue with my air conditioner. Was fixed quickly, was affordable and I really appreciated no games or upselling.

Thomas K.

We discovered a gas leak in our home and Ameren had to shut it off. It was below freezing outside. We called several companies and chose Beloman because of the way they treated us on the phone and their estimate. Dustin came first thing the next morning (16 degrees!) and quickly fixed the leak. The total price was half of the cost compared to the other estimates and the work performed was outstanding. Rather than replace large parts of our existing piping, he installed a connector which fixed the leak and will make further repairs much easier (if there is a next time). Dustin was friendly at all times, professional and gave us good advice for improving the comfort of our living areas. We highly recommend Beloman.

Hilary E.

I have used Bello for over 20 years. They are efficient, courteous, and always produce quality work/equipment. I highly recommend them.

Randall J.

Having an air conditioner break is never fun: it's a substantial unexpected expense and usually comes at a time where the need for cooling and humidity reduction is the greatest. Also, it's a substantial expense!

That said, what should a person expect? If a repair job by a handyman is selected, then one gets what one pays for. If a person opts in favor of an established company selling quality products, the expectation it that a job should be done professionally and in a reasonable time-frame, and that the customer should feel good about both the hardware quality and workmanship. Describing the expectation is important because BELOMAN exceeded it in almost every regard.

1) They use Carrier systems, which was the brand of condenser I replaced. Not only are the new units much nicer (despite not being top-of-the-line or anything fancy), but the coil inside my house is MUCH nicer. The original home manufacturer used a generic coil on the inside, which is the only kind I'd ever seen, so the complete Carrier system was nicer than my expectations.

2) When they arrived to do the install, there were two complications: that the unit wouldn't fit on the house-bracket (so it needed the ground plate) and that the nice inside coil was a bit wider and needed custom transitions to fit properly. No problem for BELOMAN! They had the common base on-hand, and metal workers took measurements, coming back from their shop with perfectly sized adapters to complete the professional installation.

3) My home has two furnaces, so I was quoted two days to complete the installation (two A/Cs onto existing furnaces). Additionally, I was informed that the personnel could not complete the outdoor soldering and electrical work if there were thunderstorms. Knowing that storms were predicted for the second installation day, two extra people arrived in the morning to accelerate the installation! This all-hands-on-deck approach (including someone who I overheard mentioning that he could only help for an hour before he had to be at another appointment) was truly exceptional. I'm sure don't always have capacity to do that, but to know that they will when they can.

4) As my air conditioning was failing, I had researched many methods to try and keep my house cooler. This left me with several questions about how best to use the new system moving forward. They took ample time to answer them and look at various ducts about which I had questions. They did not, at any point, seem rushed or bothered by taking the time to help me. In addition, they provided thoughtful responses that made me appreciate their time and knowledge (and they still finished ahead of schedule)!

5) The person who came to the house also did a great job listening to my needs and designing a solution that would accommodate.

6) On top of all this, they were genuinely nice people. They were mindful of my dog when coming in and out of the house (petting him even), and even asked about the project I was working on in my garage.

Together, all this made me feel that the whole team really was invested in me, my home, and of course my air conditioning. I don't know if there's anything else they could have done to make the experience more enjoyable. I would recommend them to anyone who wants a quality job, done right, the first time, by great professionals.

Cathy R.

Colby H.

Friendly, professional and more then qualified to completed the task at hand. Provided a responsible quote for 3 exterior faucets. Replaced the shut off valve under the kitchen sink to the dishwasher. Thank you again for helping us get things back to normal. Very much appreciate.

Note: There quote was 1/3 the price of the first plumbing company.

Randazzo Family

Brian L.

Bel-O came through in our time of need. Our a/c quit so we called them for help. We've used them for other heating and air system problems before and have always had good experiences. This time was no different. They were swamped with service calls all day so they had to help us after hours. They sent John, who was excellent. He was pleasant and professional, and he helped us not just by fixing the problem (thankfully just a blown capacitor and not a whole new unit), but also gave some friendly advice on how to make our home more comfortable by changing how we use our thermostat and manage the return air in the basement.

He could've said the unit was shot and I wouldn't have known any better. How often do you find kind, quality, HONEST service these days? I'll keep calling Bel-O for our HVAC service needs, and to replace my a/c unit when it does finally quit.