Bell Plumbing Heating Cooling & Electrical

Matt E.

Last week, you replaced my mother's kitchen faucet, which is a Kohler faucet covered by a lifetime warranty. I'm guessing your plumbers were aware of that warranty, but suggested you sell her another faucet anyway. Together with the replacement faucet and the installation, it came out to $810. The installation hardly took any time at all, and competitor prices are $160-300 for installation. I can't imagine the other $500 be the cost of the replacement faucet, which she didn't need because of the Kohler lifetime warranty. I think it's shameful that you would take advantage of a single woman who lives alone like this, and this is definitely something the BBB should hear about.

Laurie A.

I would NOT recommend this company (Bell Home Solutions) as their service was far from what you would expect. Their Parts Dept was SO unprofessional. I made many attempts to ""fix"" my dissatisfaction and had no luck. Don't waste your time....I used a different company and had a GREAT EXPERIENCE.

Sam B.

Had someone come out to do 2 wire installs after having faxed them the diagnostic report from another electrician regarding some issues. Guy wanted to do another diagnostic which is understandable but at a price of $730. Sorry not going to pay that just to hear you say the same thing. Incredibly overpriced considering there are other electric companies that would do the diagnostic for free or for a small fee but give you a credit if you choose to go with them.

S G.

Revised: Initially, shoddy installation of a new HVAC system resulted in damaging our hardwood floors, custom cabinetry and baseboards. After eight weeks, we still do not have all the repairs completed. Bell Home Solutions did admit their crew was careless and caused the flooding and is covering the expenses. We selected Bell even though their quote was higher than elsewhere because they reportedly have a reputation for quality work. And maybe there are plenty of satisfied customers. However they turned our home into a disaster; it has been a slow road to putting our home back in order. So this is not a case of price gouging, or a repair that was done poorly--they botched the installation of a new, $15K HVAC system. A technician from their company that had to return twice to repair two separate leaks, admitted that the work done by others at Bell was poor. Despite a horrendous start, Bell did eventually repaire all that was damaged, and after two attempts, got the HVAC system to operate--and it does so now flawlessly. It's too bad that it was such a long period to get it right. To Bell's credit, they followed through with their promise to ""make everything right."" So I upgraded their rating from one to three stars.

Bruce H.

Service and repair and follow up were A+. However, I was advised by other professionals, and plumbers in the industry that the quote was way over priced. Don't get me wrong the work completed was first class but I made the mistake by being in a hurry and not going with other bids, I have only myself to blame by accepting a sky high bid.
I would shop around before going with Bell next time. The blame is on me.

Suzie B.

I was very disappointed with the way they handled the service call, I was never quoted a price and after the technician completed the work, I was presented with a bill over $500. When I called to find out more information about the pricing I was told that everything is lumped together and they could not give me a break down. When I asked why I didn't get a price quote before the work was started I was told that the job was too complicated and I should have told the technician that I didn't want the service and to remove the part. Are you kidding me!!!! I will never use them again or refer anyone to them.

Allen S.

Bell Home Solutions has been my go to company for over 20 years. They are dependable, efficient and knowledgeable. Each and every time I call for service I am greeted very warmly and then connected to the appropriate department. There is a great amount of comfort knowing that the services they provide are expertly done. I would also suggest that anyone using Bell to buy the annual service contract.

Terri H.

They charged me $200 for a 5 minute fix of getting a dental pic out of my garbage disposal. Way too expensive. Terri

Jonathan M.

We have been long time customers of Bell. Had them out to fix a leaky pipe. Given the estimate of over $600 bucks, we assumed a big job. 45 minutes and about $20 worth of parts later, the job was done. The plumber sheepishly knocked the price down to $500. I called twice and e mailed once to discuss. No reply. Finally talked to someone who was incredibly rude and knocked a whopping 50 bucks off. We were faithful customers for 10 years and probably spent $10k with them in the past. This company has lost its way. Will never call them again.

Tricia H.

Lost my business. We stopped in and asked about having our shower wall replaced. Was told price would be around $3500. Decided to proceed, asked Ben to come to our home to measure. Ben shows up on wrong day, takes measurements, tells us to come in to pick out color of product we had already chosen. We stop in, then wait an hour for Ben to help someone else. We finally end up leaving. Days later, get a call from Ben. Says price is $7000. No wait, wrong calculations. Then calls back and says $5500. Yeah, not anywhere around $5k. What a waste of time. We could have hired someone else in that time. Thanks for nothing Bell.