Belair Engineering

K. C.

I never take the time to post reviews, but I wanted to post one this time. I purchased two units from Belair a few years ago and they have both been fantastic! All of the staff at Belair have been great to work with, but I have to give a huge shoutout to Rusty because he is always so polite and thorough in his work when he comes to service the units. He even pointed out two areas in my basement drop celling where two copper pipes had started to drip water and the tiles were becoming discolored from the water! Belair also pointed out a sump pump issue earlier on that saved my basement from flooding that I was not aware of! Point is- they do excellent work and go above and beyond the call of duty! Thank you Rusty and Belair! Your work is much appreciated!

Cynthia G.

If you have a Levitt house in Bowie, think twice before using Belair. They have a long history, but the furnace they put in our house does not heat the house evenly or adequately. We did not buy the cheap one! They've tried to fix it several times and it is still working poorly. I would love to have my previous furnace back.

William M.

I needed an emergency call this past weekend and they came out after 8 a.m. which i loved. But they came out and threw in a starter for my heater which went out overnight and they did so incorrectly. The starter for my heater was burnt out and they put a new one in which they did wrong. It was installed where it was touching the gas burners which are metal and it caused it to short out right away and they did not even notice it. I called in a new company and they came out and looked at it and said it was done so wrong, they should not be performing anything on heaters near gas lines. So I wanted my money back for the starter, 189.00. But they will not even take my call. I am not mad, and I am not being mean to them, I am just wanting what is right. They did a poor job, now give me at least the money back for the part. It would be nice if they refunded me in total, or at least paid me for the other company, which was 100.00 cheaper for an emergency call by the way, but they will not even answer the phone or return my calls when I leave a message. Do what is right, give me something for your mess up.

Eileen T.

I have enjoyed the services of Belair Engineering for years, and this time they outdid themselves! They showed me the switch to turn my seasonal circulation from summer to winter! How exciting! They were both very pleasant, punctual and informative.

Thank you all for your wonderful service!!

Jean T., Seabury Lane

Terry B.

I had them to come out to fix my home generator. But the guy really did not know anything about my system. He could not fix it, but they still charge me the service call. They did not fix my generator, but they got paid for doing nothing . I think if you can't fix the problems, you should not charge me the full amount for just looking at the system.

Ayanna B.

My first experience with this company, Belair Engineering.

From my initial blind contact on the phone
to the finished service of having my two gas fires places inspected and cleaned by the technician Rusty, who by the way was methodical, meticulous and professional, answering my inquiries with expertise and genuine advice made this approx. $500 purchase easy.

The customer service was impeccable. Originally I scheduled the appointment over a month ago and had to cancel. I was told ""no problem"" and that my ticket would remain open until I rescheduled. I then received a call after a couple of weeks reminding me that my ticket was still open and had an option of closing it out. I decided to keep it open because I felt no pressure. I then received a very nice follow up post card and was very pleased. Last week I finally called and set up my appointment. My technician called me within the 30 minutes time of arrival I requested and showed up on time. From there on it was nothing but pure satisfaction. My fireplaces were cleaned inside and out, embers replaced, switches checked, power checked, etc. My fireplaces look great! Thanks to this AAA+ service from this company, I put in a request for a price quote for the fireplace blowers.. I'm a very satisfied customer. Belair Engineering your a keeper. I'll be using your company for your other services; HVAC, plumbing, etc., in the near future.

Jn S.

Wish I could give 0 stars. Be careful and get a second opinion before going with Belair Engineering. Our hot water went out and we contacted Belair Engineering for a service call. They came out and told us that the heating element was bad and that the entire unit needed to be replaced at a whopping $1800.00!!! After the sticker shock, we shopped around at Lowes and found the same unit with installation for $903. Given that price difference, we then started to question whether our water heater really needed to be replaced. The unit was only 7 years old. So, we called an independent repair person who was referred to us. It turns out that our water heater was just fine. The heating elements were fine too!! Some of the outside wires were corroded and needed to be cleaned. The independent contractor charged $125.00 and we had hot water 20 minutes after he left. We almost got taken.

Christopher B.

Called to get an estimate for a new unit at my renovation in Temple Hills. Had to provide my information to an operator, and then all of it again to a ""sales manager"" 10 minutes later.

The sales manager was stuck on having someone present during the estimate. I said not a problem but we have other projects and prefer to have someone come in via the lockbox. He stated that they would have all kinds of questions. I asked what they were and he said ""you know like efficiency of the unit.""

I explained that the property was smaller and a condo that was attached to other units. As such it should be fine with an economy unit. I explained as well that we were simply looking for the lowest cost solution that could adequately heat and cool the space. He then told me that Belair isn't the right solution.

So I guess if you want a low cost option for a property that won't require a large unit because it's smaller and attached to others, you shouldn't call Belair. Glad I could save others some time.

Our company renovates 50+ homes a year, if you're an HVAC company looking for a volume partner PM me.

John B.

Would not recommend this company to anyone.I had an 11 year old AC unit and I called them to do a regular maintenance check. My AC was working fine, but I noticed them at my neighbors and decided to call them to keep my AC unit running well. A technician came out and did a thorough check and said I needed a capacitor. They came back and replaced the capacitor, and the the technician said I needed a kick start and was surprised that the first tech didn't mention it. A third technician came out to replace the kick start.

Turned on my AC this year and was only blowing warm air. I called Bel Air because it had worked fine until they serviced it, so thought maybe something was wrong with the capacitor. A technician came out (charged $149 to come out) and said the I was basically out of Freon and that unit I have uses R22 and I needed a new unit and air handler.

We scheduled a time for the salesperson to come out and was called advising that they were double booked and they had reschedule.I rescheduled for a 4pm to 6pm time slot, but advised I had a graduation party to attend that evening and needed the person to arrive during that time.

No one showed from 4pm to 6pm and the salesperson called me after 6pm and said he was on his way and was about 20 minutes out. I told him to not come and I will call someone else.

I called a different company and they promptly showed up the next day when they said they would. I am getting a brand new AC unit and air handler installed this week.

I will never use Bel Air again.

Dewanna P.

Moe of Belair Engineering is very professional and personable, and arrived promptly for the service appointment. I've been a customer of Belair for several years and would highly rrcommend their service to everyone.