Bel Carlos Plumbing

Stacy S.

Last night my kitchen disposal clogged beyond the repair of Draino. :P I called Bel-Carlos plumbing at 10am and Nick of Bel-Carlos Plumbing showed up right on time at noon. He was knowledgeable, respectful of me and my home, and fixed my drain in 30 minutes! My disposable has NEVER sounded so good! In the remaining time, he cleaned out both of my bathroom shower pipes! I will definitely use this company again and will recommend Nick and Bel-Carlos Plumbing in the future!

Woody B.

VERY DISAPPOINTED!!!

I called Bel-Carlos Plumbing first thing in the morning with a pipe leak. They said they would send a plumber out around Noon. Noon comes and goes and no one shows up. I figure the plumber got held up a bit at his last job, so i wait. (A courtesy call would've been nice)

Now it's 2:30pm and still no plumber, so I call Bel-Carlos back. The person contacts the plumber in the field and lets me know he should be arriving within one hour. I think as long as he shows up , it should be fine.

3:30pm and still no plumber... i give him the benefit of the doubt and wait a little longer...

4:00pm and again no plumber. I call Bel-Carlos and no one answers.

4:15pm and still no plumber. Call Bel-Carlos and again no answer.

5:00pm, 6:00pm... NADA

So I basically waited all day for a plumber that NEVER came. The worst part is they never contacted me to explain or apologize... they just didn't show up. Not that day, not any day. No calls, nothing.

If they had told me ahead of time they might not make it out, i would've tried other plumbers. Instead, now i have to take two days off instead of one.

VERY UNPROFESSIONAL. I suggest everyone call someone else first and use these guys as a last resort. If i could give negative stars, i would. This was a horrible experience.

Min Y.

We had to fix our lateral under the street. Checked out many options and many plumbers. We ended up to do the pipe bursting. Craig is the best. The job was done exactly as planned. To us, once we decided to hire Craig for the job, everything was stress-free.

Richard B.

Bel-Carlos Plumbing is great. My wife and I own and operate several Mexican Restaurants and they always come through for us whenever we have a problem. They are very professional and knowledgeable. It is wonderful to know that they are there for us and will keep our restaurants open.

sharm s.

The people at Bel-Carlos Plumbing are honest and hard working.
They did a very large project for me. A broken sewage pipe was replaced and clear-outs were added according to county's requirement.
Before Craig gave me an estimate he did a complete research. He got PG&E and county to come over and mark the location of all of their pipes. He researched the permit requirements, etc. Also he documented the work by taking pictures of the broken pipe.
The reason this review gets 4 rather than 5 stars is because after they completed the work they replaced the gravel on my driveway with way too much gravel. I need a 4x4 to get to my garage now! :)

l l.

OMG!!!! THE BEST....... We discovered our leak under the sink around 12:00 yesterday, called Craig and he said he would be here at 1:30... so 1:30on the DOT he was here. looked at out waht we thought was a small problem turned into a BIG problem. He stayed until the work was done. he had to go get parts, but that is fine, he was the most professional and nicest man we have met. Has a great sense of humor which I needed being that my 50th birtdhay is Tuesday and I was already stressed about that. He keep me laughing in my time of being totally stressed. His prices were reasonible and the work was perfect. I need more work done and with ask Craig to fix our other problems. If you need plumbing and want a perfect job with a great person to fix it, Call Craig. Thank you so much Craig, you took a stressful situation and makde it , well better. Your the best. Thank you for the flowers. it made my day!!!!!

Martin and Lynn
Hi to Pongo

Andrew F.

We used Bel Carlos for several projects. In every case they have been fast, honest, and great to work with.

First was a water heater that the bottom just fell out of one morning and flooded our garage. Bel Carlos was there within hours and by that afternoon we had a dried out garage and a new, working hot water heater.

After that we decided to remodel our home. We discovered that we had old piping so we had Bel Carlos do a total copper repiping of our house, including adding a new shower, moving sinks and toilets around, and upgrading to recirculating hot water. Everything was terrific.

We wouldn't hesitate to recommend Bel Carlos to anyone!

Joe M.

My 95 year old mother in Millbrae called Bel Carlos Plumbing for a leaking bath tub faucet. The plumber who came out charged her $160 for the visit. He told her she needed a new faucet which would entail tearing out the tile and wall because parts were no longer available for the faucet. She call me and I went to the hardware store and bought the needed parts and installed them myself. Bel Carlos is either incompetent or dishonest.

Nina B.

I have used Craig several times and have always been satisfied. He knows what he is doing and his rates are reasonable. The Sat. night of President's Day weekend, my sewer line backed up right before I was scheduled to leave for a week's vacation. Craig and Robert came out over the holiday weekend and worked steadily (in the rain!) to make sure that I could join my family as soon as possible. While I was gone, he obtained permits, replaced the line, replaced my sod (!!) and made everything clean as a whistle before I got home. He then dropped off pictures of the project and the signed inspection the day after I got back. My dogs also love him and the treats he brings for them. I will be using Craig for all my plumbing needs.

Emma W.

My parents had just arrived from England and unfortunately the guest bathroom/main toilet blocked! No fault of theirs, just a back-up. There was nothing we could do to fix it. I tried two places and no one could come out. Bel-Carlos said he'd be round in 15 minutes. He kept his word, fixed the issue and I happily paid him. Within 45 minutes we had averted a very nasty situation of my parents visiting and having to use our only other bathroom in our bedroom!

Excellent job, very nice guy. Totally recommend them.