Beis Plumbing

Brian R.

I would not recommend Beis to anyone. While replacing my water heater, Kyle ran a wrong water line which caused water damage to my ceiling. It took weeks of chasing them down to have a call back from manager Vance and often was told Vance would call back when he ended up not calling back. In the end they refused to repair or fix the damaged ceiling, which they admitted multiple times that they caused the damage and phone operators told me 'if we caused the damage, we will fix it.' They had every opportunity to make things right and failed every single time. This was an easy fix and a chance to win back a customer. I would recommend not working with them. Completely unprofessional.

Karen H.

Water Heater replacement- Great customer service and quick fast and fair pricing quote. Technician arrived on time and did an excellent install/removal. I recommend them highly!

Chance H.

I paid nearly $1300 for the ""plumber"" to solder in an elbow and put a ball valve in. I was fine paying a premium price but got amateur service. The ""plumber"" left my house without completing the service, he didn't connect the grounding wire that was previously there because he was ""running behind"". I contacted the company the next day to let them know about the issue and the leak that was present and they were unable to come by ""after hours"" which was 4pm for them to complete the job. They wanted me to take time off work so they could finish the job, oh and by the way they left my house in an unsafe condition, I'm assuming the electrical grounding wire is a safety issue,right?

Janet B.

Excellent customer service and workmanship. Two clogged drains and under a huge time crunch. Rae, Vance, and Sarah at HQ set everything up for me. Technicians TJ and Joe showed up promptly to do the work and in such a quick and skilled manner. Every single employee I encountered was way above board in terms of listening, answering my questions, and getting things done. Great experience.

Daniel F.

Paid over $300 for a machine to be ran for 10 mins. Same drain is backing up a week later and they won't fix it even though the plumber said they would when we asked why it was done so fast. Now I wasted all that money AND still have a wet mess in my basement. No help!

Paula B.

If I could give a zero I would. As far as I am concerned they take advantage of people who either don't have enough knowledge to know what they are doing and people on a fixed income. The owner is beyond rude and has absolutely NO ACCOUNTABILITY they are right you are wrong. Point blank period

Dylan T.

These people are rude, disrespectful, and unprofessional. My Parent's neighbor was needing a new water line installed, and they had an easement for our property. No problem, we were very nice, provided them with refreshments, and ice cold water. However, this company completely DESTROYED my parents property, and refuses to clean up their mess. The entire gravel road my parents put in is now completely impassable and a huge mud pit thanks to Beis Plumbing. While contacting them, asking them what they can do to repair the driveway we were met with much hostility, and disrespect. The response we received was ""It's not like you have a million dollar mansion."" These people have zero respect. My parents work very hard for what they have, and have been very proud of how they kept their property.

Sandra B.

I called for service for my senior mother house. They scheduled the service for the next day. A nice young gentleman came inspected the problem which was a leaking shut off valve. He diagnose the problem and gave us a solution. We went ahead with the work. Cost was $264 and the leak was all fixed. Later in the day I got a follow up call to make sure our problem was solved and service was satisfactory. I appreciate the follow up call. Many companies don't do that these days.

Emily H.

I had an exterior faucet that had frozen over the winter resulting in a hole in the pipe. Unfortunately, the previous owners drywalled over the shut off valve for that faucet so we could not turn it off. When we went to turn it on, it resulted in water in our basement. Beis Plumbing was able to get us on the schedule quickly. Every person I interacted with was friendly and professional. The plumber who did the work was efficient and so patient with my million questions. He found the shut off valve in the ceiling and gave advise on how to repair the drywall to still allow access to it. He also cleaned up the work area before he left-there wasn't even a spec of the dry wall dust!

Brian W.

Glen and Philip from Beis Plumbing came out and fixed an issue in our bathroom quickly and efficiently.