Beis Plumbing

Jen B.

TLDR: 30 minute repair that required no parts and was charged $265. When asked for itemized bill with any service fees/hourly rates, they said they do ""task-based pricing"" so there's nothing to itemize.

Got a call from a tenant that the shower wasn't getting very hot. The plumber I had used for years had recently retired, and I have used Hoffman Brothers in the past (and they do great work), but I wanted to find a smaller business to support. I had actually used Beis at my mom's house several years ago, so I figured I'd try them. They were able to send someone right over to take a look which was great! Employee was excellent and quickly diagnosed and fixed the problem which was that the valve was set such that not much hot water could get through (probably to prevent scalding). One little turn and problem solved: No parts were needed (the valve/cartridge was less than 6 months old) and it all took less than 30 minutes to diagnose and fix.

All in all I was extremely happy with the service I received and given that I own several multi-family buildings, I figured I had found a great new plumber. That is, until I got a bill for $265. I asked them for an itemized bill because surely it was a misunderstanding since it hadn't taken long and no parts were used. (Let me be clear: I have hired MANY trades to do repairs in my buildings and have a good understanding of what things cost. I very rarely am shocked by invoices. I expected this one to be under $200.). They informed me that they don't have service charges or hourly prices; It's ""task based pricing"" which means basically whatever they make up I guess? On top of this, I was not even told how much this repair would be prior to the work being done. If I had known they were going to gouge me, I would have politely declined.

Anyway, it sounds like other folks have great experiences with them, but sadly I can't say the same. I just wanted other people to be aware of their pricing and not make the same mistake I did to trust that you will be charged fairly.

Tyler A.

If you are looking for a plumber, your search stops here with Beis Plumbing. After a horrible experience with Roto-Rooter, Joe from Beis Plumbing came and fixed the problem for good.

We had just bought a house less than two months prior and had plumbing back into our house three weeks in. We called Roto-Rooter who ""fixed"" the issue temporarily. They sent a less experienced plumber out first who could not pinpoint the issue and the ""experienced"" one the next day was unable to find the sewer cleanout and had to run a smaller blade through the pipe to create a quick fix.

When it backed up into our house again three weeks later, we called Bies and Joe came the next day. He found TWO cleanouts in our yard, broke up all of the debris at our connection to the city main, and showed us live footage of said debris getting pushed through. He did everything Roto-Rooter couldn't do in half the trips and half the time of one Roto-Rooter trip.

Joe was fantastic to work with, fixing our problem with expertise while offering several helpful tips for the future. Could not have asked for a better company, a better price, or a better person to come fix the issue.

Terry R.

I just had Glen come and run a water line for my humidifier.He was excellent. The company had him here the next day. There is no delays in getting people here. The first review was not their work. Did not know it. Through a contractor. I highly recommend Bies customer service and employees and service

Troy C.

Disappointed. Hired them they came to my house did a great job had two men there for an hour. Sent me a bill for $165 gladly paid. Called again and sent him out to my rental property. 2.5 hr job included drive time to Home Depot. It was a small job in kitchen. Charged over a $1000. Charged me for 2 men for 2.5 hours each when job was so small only one man could work in confided area. The topper was even though he was charging me for two men, they did not have proper stuff and had to go to Home Depot and get $10 worth of product and charged me for 2 men for the half an hour. If you use them, please get a quote before hand.

Asa R.

First, the company actually returned our call (which, in and of itself is great for this are as it seems most small businesses just don't care). Then, Jake showed up at the set time and proceeded to accomplish everything we asked (part of a house remodel). He was prompt, professional, competent and above all, very courteous. All of these things (but especially Jake) are the reasons that Beis Plumbing will now be our 'go to' company for our plumbing needs. Great experience,

Helena W.

Plumber recommendation! Beis Plumbing replaced our cast iron pipes. The quote process was quick and easy. They were able to get us on the schedule quickly. They were friendly, professional, and very quick. They even noticed that our sink had an issue with the water flow and said it was a fast easy fix. After using several plumbers over the years, we are glad we found Beis and will use them in the future.

Aidan G.

Possibly the worst plumber ive ever hired. They refused to wear masks and the installation job they did barely held up for 24 hours before it leaked all over my bathroom. WARNING DO NOT USE THIS COMPANY

Nick C.

Beis Plumbing is an absolutely outstanding company. They came within a couple hours of me calling and stayed in constant contact with me with updates. Their customer service rep, Ashley was wonderful; and Joe was equally as great at my home. They were very transparent and honest with pricing and the work that needed to be done. I could not recommend them more

Bobbie A.

Great service; fair price; will definitely use again! Joe was exceptional. Professional

Terry R.

Knowledgeable, affordable, and prompt. What more can you ask from a plumber or any other contractor? Jessica and Charlie were great to work with and we've definitely found our plumber on the first try.