Beis Plumbing

Janet B.

Excellent customer service and workmanship. Two clogged drains and under a huge time crunch. Rae, Vance, and Sarah at HQ set everything up for me. Technicians TJ and Joe showed up promptly to do the work and in such a quick and skilled manner. Every single employee I encountered was way above board in terms of listening, answering my questions, and getting things done. Great experience.

Daniel F.

Paid over $300 for a machine to be ran for 10 mins. Same drain is backing up a week later and they won't fix it even though the plumber said they would when we asked why it was done so fast. Now I wasted all that money AND still have a wet mess in my basement. No help!

Paula B.

If I could give a zero I would. As far as I am concerned they take advantage of people who either don't have enough knowledge to know what they are doing and people on a fixed income. The owner is beyond rude and has absolutely NO ACCOUNTABILITY they are right you are wrong. Point blank period

Dylan T.

These people are rude, disrespectful, and unprofessional. My Parent's neighbor was needing a new water line installed, and they had an easement for our property. No problem, we were very nice, provided them with refreshments, and ice cold water. However, this company completely DESTROYED my parents property, and refuses to clean up their mess. The entire gravel road my parents put in is now completely impassable and a huge mud pit thanks to Beis Plumbing. While contacting them, asking them what they can do to repair the driveway we were met with much hostility, and disrespect. The response we received was ""It's not like you have a million dollar mansion."" These people have zero respect. My parents work very hard for what they have, and have been very proud of how they kept their property.

Sandra B.

I called for service for my senior mother house. They scheduled the service for the next day. A nice young gentleman came inspected the problem which was a leaking shut off valve. He diagnose the problem and gave us a solution. We went ahead with the work. Cost was $264 and the leak was all fixed. Later in the day I got a follow up call to make sure our problem was solved and service was satisfactory. I appreciate the follow up call. Many companies don't do that these days.

Emily H.

I had an exterior faucet that had frozen over the winter resulting in a hole in the pipe. Unfortunately, the previous owners drywalled over the shut off valve for that faucet so we could not turn it off. When we went to turn it on, it resulted in water in our basement. Beis Plumbing was able to get us on the schedule quickly. Every person I interacted with was friendly and professional. The plumber who did the work was efficient and so patient with my million questions. He found the shut off valve in the ceiling and gave advise on how to repair the drywall to still allow access to it. He also cleaned up the work area before he left-there wasn't even a spec of the dry wall dust!

Brian W.

Glen and Philip from Beis Plumbing came out and fixed an issue in our bathroom quickly and efficiently.

Jen B.

TLDR: 30 minute repair that required no parts and was charged $265. When asked for itemized bill with any service fees/hourly rates, they said they do ""task-based pricing"" so there's nothing to itemize.

Got a call from a tenant that the shower wasn't getting very hot. The plumber I had used for years had recently retired, and I have used Hoffman Brothers in the past (and they do great work), but I wanted to find a smaller business to support. I had actually used Beis at my mom's house several years ago, so I figured I'd try them. They were able to send someone right over to take a look which was great! Employee was excellent and quickly diagnosed and fixed the problem which was that the valve was set such that not much hot water could get through (probably to prevent scalding). One little turn and problem solved: No parts were needed (the valve/cartridge was less than 6 months old) and it all took less than 30 minutes to diagnose and fix.

All in all I was extremely happy with the service I received and given that I own several multi-family buildings, I figured I had found a great new plumber. That is, until I got a bill for $265. I asked them for an itemized bill because surely it was a misunderstanding since it hadn't taken long and no parts were used. (Let me be clear: I have hired MANY trades to do repairs in my buildings and have a good understanding of what things cost. I very rarely am shocked by invoices. I expected this one to be under $200.). They informed me that they don't have service charges or hourly prices; It's ""task based pricing"" which means basically whatever they make up I guess? On top of this, I was not even told how much this repair would be prior to the work being done. If I had known they were going to gouge me, I would have politely declined.

Anyway, it sounds like other folks have great experiences with them, but sadly I can't say the same. I just wanted other people to be aware of their pricing and not make the same mistake I did to trust that you will be charged fairly.

Tyler A.

If you are looking for a plumber, your search stops here with Beis Plumbing. After a horrible experience with Roto-Rooter, Joe from Beis Plumbing came and fixed the problem for good.

We had just bought a house less than two months prior and had plumbing back into our house three weeks in. We called Roto-Rooter who ""fixed"" the issue temporarily. They sent a less experienced plumber out first who could not pinpoint the issue and the ""experienced"" one the next day was unable to find the sewer cleanout and had to run a smaller blade through the pipe to create a quick fix.

When it backed up into our house again three weeks later, we called Bies and Joe came the next day. He found TWO cleanouts in our yard, broke up all of the debris at our connection to the city main, and showed us live footage of said debris getting pushed through. He did everything Roto-Rooter couldn't do in half the trips and half the time of one Roto-Rooter trip.

Joe was fantastic to work with, fixing our problem with expertise while offering several helpful tips for the future. Could not have asked for a better company, a better price, or a better person to come fix the issue.

Terry R.

I just had Glen come and run a water line for my humidifier.He was excellent. The company had him here the next day. There is no delays in getting people here. The first review was not their work. Did not know it. Through a contractor. I highly recommend Bies customer service and employees and service