Beebe Plumbing Service

Dudley H.

The worst I've ever dealt with. They showed up on a large commercial project and walked through. Said they would be back the next day. The next morning called me to ask if I needed them and I told them yes. They said they would be on the way. Later that same day I called to find out where they were and was told that they wouldn't be there and that they don't work on weekends (after all no one ever needs a plumber on the weekend) said they might be able to come the following week. I called someone else who came right out. Now they send me a bill for $150 for doing nothing and not showing up after telling me 3 times they would!!! Don't EVER DO BUSINESS WITH THIS RIPOFF SCAM OF A COMPANY! FRAUD, RIPOFF, LIES, CHEATERS.

C M.

This is our third time using Beebe Plumbing! They are amazing! Always on time, friendly, affordable and efficient! Alex is the best and always goes above and beyond!!

Dottie K.

I called Beebe due to a small leak and they responded quickly. The technician responded as scheduled. It was very easy to make an appt and the fee was reasonable. I was very happy and will definitely call Beebe in the future for all my plumbing needs. I highly recommend them!!

Robert M.

Brian (and Eric) stepped up to provide outstanding customer service when I contacted them about certain repairs completed by a Beebe technician. They met with me at my house and then sent Mark and Alex to resolve my concerns. Both Mark and Alex were very professional and I have complete confidence in their work. Beebe is a company that stands behind the work of its employees and goes above and beyond to make things right for their customers. Thank you!

Douglas G.

A friend needed a tub spout quickly as she was lending her home to a visiting family with little children. As a bath was part of the kids routine it was important that a leak around the spout be repaired ASAP. The easiest fix was to replace the spout. Beebe sourced a spout within 24 hours and saved the day. Great service!

GG M.

Fast, efficient, pleasant. Ramon was here bright and early this morning. Checked our problems and gave us options so we could plan replacements in the future. We will call them when we begin replacing our very old plumbing.

Jesse P.

Upon moving our washing machine to install cabinets in our 2nd floor laundry room we let the water lines rest in the drain pan allowing the residual water to run into the drain in the pan. After finishing our project, we went downstairs to find significant water damage to our downstairs ceiling directly under the laundry room. Fearing the worst, we immediately phoned our insurance company who sent out a remediation company to access the damage and begin the drying process. Upon cutting a hole in the ceiling and inspecting where the water came from, they discovered that the rubber seal in the drain pan under the washing machine HAD NEVER BEEN INSTALLED!
On the following Monday morning we phoned our home builder and told them what had happened over the weekend. We were referred to BeeBee Plumbing by our home builder as the company who installed all plumbing in our home. Our contact from the builder said ""give them an opportunity to fix the problem, if they don't than I will get it taken care of."" We called the contact person from BeeBee and he made arrangements to come our two days later. He clearly saw that the rubber seal had never been installed and said he would order the part and it is only a few dollars and they would be back out to install it as it would take a few days. I knew this was a stall tactic as I am sure they have several of those seals in stock and they certainly do not order them one at a time! I gave him the benefit of the doubt and waited five days before I called him to ask what the status was. He admitted that he forgot to order the part and that he would order it right away and send someone out. Big surprise, the next day the part was in and he called me to schedule someone to come out to install it. He said, ""I will cover the part, we just ask that you pay for the labor."" When I asked why I would pay anything seeing as how they NEVER INSTALLED THE PART in the first place as they were supposed to he said, ""if I cover the labor than I am admitting liability."" I asked, if the plumbing company isn't responsible for not installing the plumbing properly than who is? He actually said that maybe the flooring company pulled the pan when they installed the tile in the laundry room. After much arguing back and forth, I agreed to pay for the labor and they sent someone out the very next day. I did phone our builder who said there is no way a flooring company is responsible for the improper install as the tile is set before the washing machine drain pan is even installed.
Obviously BeeBee Plumbing did not install the seal when the home was built and they are now afraid to admit liability because they don't want to be responsible for our insurance claim. The damage was very minimal and the claim was so small that we considered just paying out of pocket rather than filing the claim. The money is not what makes us so angry, it's that they know they screwed up and just want to pretend like it doesn't matter and to ask us to pay the labor again for their mistake was insulting. I don't' want the money for the install back, I just want someone to acknowledge that they made a mistake and they are willing to address it. I own a small business myself if we make a mistake and it effects our customer than we address it honestly and fairly.... I can't say the same for BeeBee Plumbing at this point.

Bob S.

Had my in-slab leak fixed today by Beebe. Fast, professional work at reasonable prices.

Judy E.

I called this morning with an emergency shower repair, they were able to schedule someone to come out this afternoon. The technician Estevan was right on time, he was courteous, had the part I needed on the truck since the mfg sent the wrong replacement part and efficiently got the job done. This company is reasonable and by far the best plumber experience I've ever had. They do not take advantage of someone and they let you know about other potential issues. This is a great example of customer service and a company I will definitely use and recommend again.

Dianne J.

I don't even want to give them one star--they never showed up, never called. I waited outside my rental unit from 8:00 am when they scheduled until 10:00 am when I called them to see where they were. It was cold!