Beck's Plumbing

Stella L.

These guys are great! Came at the time scheduled and were very friendly. They did a fantastic job! explained what they were doing as they did it and were very clean. The price was reasonable and they warranty their work. I would highly recommend them.

Sharon W.

This family-owned company is a class act. Jeremy came on time (early even!) for my appointment to have two plumbing issues fixed. There was some miscommunication over being charged by the hour or by the job and we resolved it amicably. He fixed both issues quickly; saving me hundreds of dollars in running a new water line a previous landscaper had bypassed/cut off. Instead he found a capped-off secondary line behind a shed that just needed a new valve installed. When going to write up my bill he let me know that since this was my first time using them and since there was a miscommunication about price, and they wanted a happy customer, the bill was on them this time. I insisted paying for the parts and labor but he firmly and happily declined. This company went above and beyond to ensure my happiness as a customer. They have gained a life-long customer. Thanks again guys!! :)

Lisa R.

We recently had a slab leak (hot water line to kitchen sink) and called our insurance company to find out how this would work as we never have had to file a claim. They sent out American Leak Detectors to find the leak and fix the leak. Since they were coming on a Friday they authorized them to work over the weekend (apparently a 50% increase). The person they sent said he found the leak and also found a hot water that could be used to reroute the line. The guy they sent out had no intention of working over the weekend and left without providing an estimate. We called other plumbers on Saturday as we saw no reason to work with American Leak Detectors when they had no intention of working with us. We contacted James at Becks Plumbing and he came to our house a couple hours after we spoke to him. He seemed more professional than the other plumber who we also had come out to give us an estimate.

We told James we wanted to work with him and he indicated that he could come out Tuesday morning and this would be fixed the same day. His estimate contained two prices one for the re-route from the other side of the kitchen where (American Leak Detector said the hot water line was) and direct access to get into the slab and fix the leak under the sink. We contacted the insurance company on Monday and were told the re-route wouldn't be covered even though this was far cheaper to the insurance company.

On Tuesday James showed up with the expectation of doing a reroute (we told him he could leave his jack hammer at home), but after cutting 2 holes in the wall where American Leak Detectors indicated a Hot line existed they could only find a cold water manifold for the fridge. He indicated that he would like to call the company he normally works with PINPOINT Leak Detectors and these guys not only found the leak, they determined that the hot water line ran first to the sink and that the other guys missed the mark by over 5 feet. They also found post tension cables in out slab and marked those out. This was important as James indicated that if these are hit when jack hammering the slab they will snap and cause serious damage to the slab, house, and potentially him. While it would have been easier to access the pipe in the kitchen floor vs under the sink, he spared our new travertine floors from damage and cut out the bottom of the kitchen cabinet and jack hammered under the sink. He also documented the water damage in the wall, which was important in dealing with the insurance company afterwards. In the end we realized it was a good thing we went with Becks Plumbing as the other guys couldn't find the hot water line and likely couldn't have fixed it.

In summary here is what we learned:
1) Do not use American Leak Detector, paid $300 for misinformation.
2) Do use PINPoint Leak detector, paid $370 but they accurately found the leak, hot water line, and post tension cables.
3) Do use Becks Plumbing or at least get an estimate from them.
4) Don't rely on the insurance company to point you to the best contractors.

I hope this helps you if you are in a similar situation and just want your leak fixed. FYI expect this process to take a few days to get resolved as once the plumber leaves you have water but cabinets, flooring, ect to fix. While your insurance company will tell you that you have the right to fix this before they have decided what they will pay, you may not get enough to actually cover the damage. We spoke with the insurance company about this and they said they would work with the contractor we selected to cover it, but this wouldn't happen if you hired them, paid them, and then had to deal with the insurance company after. Our insurance company was fair, but we had to wait about a week to find out what they would pay to repair the damaged cabinets.

GOOD LUCK...

Anna k.

I scheduled them to come out to check a leak and waited my entire 2 hour window and they didn't show up, no one picking up phones either.Only had them scheduled due to reviews, now will have to wait a few days to have other companies come out, coming on a long weekend other places are busy. Not happy.

Kim L.

Jim and his family did a great job addressing all of our plumbing issues. They were very professional, arrived on time and we're extremely concerned about keeping us informed during the process. We originally had asked them to come in and check our pipes, because we are re landscaping the front yard. We have a large tree, close to the house and driveway and wanted to make sure the roots hadn't penetrated the pipe system. Unfortunately, they did. Jim was able to protect the driveway, drill a small opening in the garage floor and dig through the front yard 7 feet. We live in an area which restricts contractors by time, this made it more difficult for Jim, however he was able to adjust his schedule and get the job done quickly and efficiently.
I would highly recommend Beck's Plumbing.

Kristy R.

Great family owned business! Initially called about a month ago for dishwasher concerns, found out ways to problem solve per the two brothers. Didn't charge one dime to come out! Offered solutions to other plumbing issues throughout the house (free of charge also). Extremely professional and polite. Ended up setting up follow up appt. for a water heater replacement as well as a new kitchen faucet install. Father and son came out this time and were so kind, clean and again, went over and beyond! They even fixed and replaced hoses under kitchen sink as well as water heater free of charge! Overall, very impressed with this company. Highly recommend as they will be my go to plumbing company.

Audrey A.

I heard from Jim, the owner, today and he apologized for the terrible experience. He also reimbursed me the whole amount, which he didn't have to do. I appreciated his attempt to make this right with me, he could not have been nicer.

Di S.

Just had my water heater and recirculating pump replaced. Both Jim and Jeremy did an excellent job!! They were professional, honest, friendly and very personable. I had a quote from another plumber that was $2000 more than Beck's plumbing!! Needless to say, Beck's not only had a fair quote, they are also trustworthy! I would recommend them to any of my friends in a heartbeat.

A Z.

James Beck of Beck's plumbing fixed my three toilets today. He was punctual (exactly on time), professional and honest- he only did the work that was required without suggesting additional unnecessary work, He was not rushed and took time to explain everything to me. I highly recommend him and will call him for any and all future work.

Marti H.

Quick service. Very professional. Priced right.
I'm a big fan and will use them again!