Beacon Plumbing

Mary H.

Fast, efficient and explained every step of the way. He showed up with the right tools for the job and completed the work in a timely manner.

Samantha H.

Very friendly when they came out. Quoted me $1800 for two light changes. The other company who quoted us did it for $200. I feel like Beacon was way overpriced and trying to take advantage of us.

Helen W.

Beacon plumbing is awesome! Had a plumbing emergency and the tech came out same day and too great care of us! Would definitely call Beacon Plumbing in the future and recommend to everyone I know!

Candice G.

Theyv were easy to contact, came same day for an estimate and their estimate was 1/2 of what several others were. They came the next day to complete the work and were considerate, informative, and so family oriented it was a huge Blessing! We would highly recomend them!! Their work was perfect too!

Woodard F.

UPDATE: After filing a complaint with the BBB, I finally received a call back from customer service. They did agree to refund a portion of the fee and I appreciate that. However, the response from Beacon is incorrect - the technician did not clear the line; it was my father-in-law who was finally able to clear the line. I will say that Beacon's customer service was very interested in helping make my bad experience better.

Patti W.

Josh, Dan, and Michelle ,I appreciate your crew so much!
Michelle eased my mind that I would be ok...Josh is awesome & continually told me all would be well & they would take care of it.
Dan also encouraged me that all is good. I 'm older and their emotional help as well as their hard work in getting my water back on the next day. They are awesome. Thank you so much!

Patti White

David W.

We discovered a leak in a backflow valve at our office building on a recent Saturday. Beacon sent 2 plumbers. They said they couldn't completely fix it but said the leaks were stabilized and that they would call back Monday AM with an estimate to rebuild vs. replace the valves. Turns out the leak wasn't fixed and they didn't call. I think they forgot about us. We did have someone else fix it several days later.
On the plus side, Patrick called us once he found out what happened and was apologetic and very generous, refunding our payment. Mistakes happen and a good measure of any business is how they take care of mistakes. Patrick did the right thing and we appreciate him for that.

Uxorioushornet W.

Our water service line sprung a leak that was flooding our yard. I dug down to find the leak, and when i did, the pipe was an old material that would have to be replaced or else it would just keep breaking. Beacon plumbing came on short notice late in the evening and installed a temporary fix so we could have water for the night. The next morning, they began replacing the water line. That part went well, but in the process, they had used an excavator to dig for access to where the water line connects to the house in a spot adjacent to our sprinkler manifold box, and the manifold broke and began leaking. I had asked them to fix it, but they denied it having anything to do with the work they had done. They were using large equipment to dig a hole so close to the sprinkler manifold box that the side of the box was exposed. It wouldn't have bothered me if they had just fixed it, but they completely refused to do anything about having damaged my irrigation system until i got a quote from another company for fixing it that said it'd be $700, and I had just spent $8500 getting the water line fixed. Then they sent someone out to fix it, but the patch job they did on the sprinkler manifold began leaking again within a week. I didn't want to let this leak go on right next to the foundation of my house while I argued with them some more, and I didnt want my yard to die, so I just hired another company to take out the crappy repair beacon did and put in a new manifold.

On the one hand, I appreciate that they came on short notice and fixed the water line to my house. I don't appreciate the fact that they damaged my irrigation system in the process, and I really don't appreciate how much I had to fight them to get them to fix their mistake. Getting them to even attempt to fix the irrigation manifold took weeks, and I still had to hire someone else to do it. I probably won't use beacon again if I can get another company to do what I need.

C K.

I super appreciate Beacon Plumbing. My main sewer line backed up on a Sunday and they were able to come out within a couple of hours and fix the issue for a very reasonable price. Alex was professional, took the time to explain the problem, and showed pictures of the problem area within the plumbing. I really hope I won't have plumbing emergencies in the future, but if I do, I know who to call.

Gregory C.

We have never hired a plumber prior to today, but I'm glad we did. Joe was awesome! This was by far the best service experience we have ever experienced. Joe was friendly, extremely efficient and we will certainly use Beacon again. Joe did an unbelievable job representing your company.