Beach Plumbing

Tricia P.

For anyone concerned enough to read the lies posted in response to an HONEST review, the ""business manager"" Chad's repeated falsehoods are glaring and evident. My original 2-star review is now reduced to one (would be zero) based on a business' desire not to rectify wrongdoing but instead to engage in libel, false accusations, and name-calling against a former customer leaving an honest, yet not-incendiary review. To refute his lies: 1) No one EVER called (over a year ago) and told me our prior service was ""on the house"". Ever. What a shock that a business representative would invent such a bald-faced lie. If a check had bounced, you (Chad) would have had your accounting team follow up with a reminder, which we obviously would have paid. How petty and low to invent a lie on a public forum (I am a private citizen reviewing a public company regarding TRUTHFUL transactions) about a customer ""not being able to afford"" less than $100- bill which is libelous, deliberately false, and potentially illegal. We live in the elegant neighborhood of Bixby Knolls and have invested in extremely costly home improvements over the past five years with nary a late payment to any of our contractors. If that were the case - that we never paid and ""couldn't afford"" our $77- bill - you would never have serviced our home a second time!! (And even if the case HAD been a circumstance of personal hardship, for you as a business to publicly shame/mock a customer is unethical, shocking, and again, a legal infraction of libel.) Shame on you for lying to defame an unhappy former customer. That move right there - in addition to your nasty public name-calling - is showing the true face of this business. Oof. 2) If I had been told I would be charged $195- for one drain cleaning PRIOR to my service, I would have obviously said NO THANK YOU; there are plenty of other plumbers in the community. I was basing my rehire on prior pricing/experience. 3) I never ""threatened"" to leave a negative Yelp review as a bargaining tool; I was TOLD my charge by Edwin AFTER his service, and upon my expressing confusion that the charge was nearly triple what I had been charged the prior service (which was the same one-drain-cleaning), Edwin then stated that he would attempt to orchestrate a discount based on the disparity of what we had been previously charged versus what he charged us POST-service. We WAITED to pay until we would receive notice of said discount, obviously. I left a voicemail stating as such after a month and never received any return voicemail (your bad...) except the follow-up bill mentioned in my original review. When I called a second time to ask if my circumstance had been reviewed, I was then told by the woman on the phone that nothing would be done; THAT was when I told her I would leave an HONEST negative Yelp review as an action of ""duty to warn"". 4) We HAVE indeed paid you a $95- payment for this current service as partial payment by my husband in good faith while awaiting the price adjustment that Edwin had told us would most likely be forthcoming. 5) How on earth could I have known that Edwin might tell a story that he apprised me BEFORE he began work that my charge would be $195- ? As I wrote my original review, I obviously had no way of knowing he had ostensibly said that until you wrote that he did. And he stated AFTER his service - when he told me his charge and I THEN showed dismay that the price had nearly tripled since my one prior drain cleaning - that he would attempt to obtain a discount due to what I had been charged prior. He did not seem dishonest and quite frankly, given your (""Chad's"") delight in obfuscating the truth to punish an unhappy former-customer with character assassination and petty name-calling, no one would even believe that Edwin lied to me by saying he told me his charge would be $195- for one drain cleaning before he began work. Why on earth would I be upset about the charge if I had agreed to his $195- charge prior to his work? That is downright nonsensical and I don't have time for nonsense. I ONLY have time to post on Yelp for either only extremely positive experiences to boost the profiles of business professionals of superior excellence or for the converse, to warn potential customers from experiencing negative business interactions and/or shady bait-and-switch practices and customer-character-denigration and libel like you engage in on display here. My positive statement regarding my experience with Edwin still stands. If he ever decides to get wise, go rogue, and step out in business for himself, I would hire him. But you, ""Chad"", have shown your nasty, lying, vindictive face. How dare you lie about a customer on a public forum instead of reflecting upon improvement.

Potential Customers, consider yourselves WARNED. This is how this company deals with a problem instead of fixing it; they blame/shame the victim of their untoward business practices.

Myra S.

Highly recommend beach plumbing! We had an emergency plumbing issue where the main valve was backed up and everything was draining into our backyard. We called beach plumbing and they had someone over in less than an hour and fixed the problem. They have cameras that can show us inside the pipes! Matthew was very kind and explained everything to us very clearly. Very professional and got the job done very quickly. At a very reasonable price. Will definitely be calling them again if we need anything in the future!

Dainiel F.

This plumbing company is the BEST! I worked with plumbing for 30 years and am retired and totally appreciated how professional all the guys were. They did clean work laid down plastic and tarps over it and were very clean in how they worked. They all were very experienced and knew what they were doing. They also were incredibly helpful and easy to work with as well as changes to the Job as it went on. Fasted work ever didn't have to worry about them showing up or doing a good Job, because they did a GREAT JOB! Thanks so much Edwin Adan and Robert for all your hard work. Terrific guys and company. they all make plumbing a good thing, who knew that would ever be said...

Jamie T.

Tony did the most incredible job for our leaking pipe! We finally got around to fixing this and we are so thankful we got Tony as our technician! Thank you for making laundry day so much easier . We appreciate you and we will definitely be back with any plumbing needs .

Vicki J.

I called Beach Plumbing because the toilet would not flush. Tony came out and found that the springs were shot. We ordered another. When I received the part, I called. They weren't able to install until the next day. I got a call from Tony. He and Tyler came after the work day and installed the part. YEAH BEACH PLUMBING!!!!! You are now my go to plumber! Great job Tony and Tyler. Great job Beach Plumbing.

Christy H.

We have been using Beach Plumbing for about 8 years--beautiful tree lined streets cause lots of problems. We have always been satisfied with the care our home has received and the way Beach has responded when we have had questions. We called yesterday because we had two little problems and Matthew came by today. He explained what the problems were with each issue we were having and solved them in the most cost efficient way he could. And now both issues have been solved.

As with all of the people who work for Beach, Matthew was friendly and personable. I have recommended the company to friends and I will continue to do so.

Alyssa K.

Tony and Tyler did a great job replacing 2 toilets. They arrived on time and finished the job in a timely fashion. They wiped the walls behind my toilets which was very thoughtful. Their pricing was great and I will definitely be calling them in the future.

Jeremy K.

I'm very happy with my relationship with Beach Plumbing so far. They're responsive, and it's clear they want what's best for your situation. Matthew has been on-site for multiple issues and has been extremely helpful. They also provide great recommendations. Thank you, Beach Plumbing!

Marco C.

Earlier this week I had a couple drains get clogged at my family's restaurant. I called Beach Plumbing and they came and fixed our issues the same day. Great service. Very professional and efficient. Thanks to Tony the plumber who came through. Awesome service.

Lauri H.

I had the pleasure of working with Beach Plumbing on an emergency we had pop up yesterday. I called and they were able to help within a couple of hours. Our technician, Matthew, was in constant contact with me and was able to fix our problem immediately! I am so thankful to them for being there to help us. I highly recommend this company and the staff that works there.