B&C Sewer and Drains

Paul M.

Great work. My only complaint is the work took one more day than I wanted it to. Very professional and respectful

Hilburn S.

If I could give 1 million stars I would. The service was tremendous, honorable and worth it. Arrived on time and made sure everything worked properly when he left. Mr.Bill is a great person with a great personality and I would use him for any issues I have in the future.

Tiffany G.

My toilet and shower drain were clogged. I called early in the morning and he showed up within the hour. He got it fixed and also connected my bidet I was having trouble putting on at no charge.

Stacie W.

I highly recommend this company! He answered the phone, asked relevant questions, scheduled an appointment that day, and arrived as scheduled. He did a great job on the repair! He identified why my sump pump failed and did some preventative work so that I would not have the same problem in the future. He provided a warranty and detailed invoice. He was very courteous, knowledgeable, and efficient. Also he was very safe in his work under the COVID issues. I will call him in the future if I have any plumbing or drainage needs. He struck me as very honest and trustworthy.

D M.

Bill from B&C is a hero, and he should be the plumber you keep on speed dial. (He is for me!) He gets the job done quickly and professionally, with a guarantee, answers all your questions, and prioritizes making sure his customers are satisfied.

At the height of early pandemic fears, when my kitchen sink started leaking and dishwasher stopped working due to a leak, I found B&C online and called them (Bill) on the weekend. Despite it being the weekend, Bill talked me through possible problems and options, and kindly answered all my (far too many) questions, despite it being his day off. He scheduled me for the next day. Bill arrived on time, and was very careful to use a mask, gloves, and maintain social distance given the coronavirus risks. He then worked through three different fixes, and charged me a very reasonable price (and explained options to save $$$) with a guarantee on the plumbing work. Everything worked great!

But then...a month later the dishwasher stopped working again (it's a bad dishwasher). I called Bill. Even though we were pretty sure the problem was not a plumbing issue but internal to the dishwasher, Bill still came back to reassess and double check that it wasn't a problem with his earlier work. Bill took the whole dishwasher apart (again), found that the plumbing was fine, but that there was a faulty issue with the dishwasher. I half expected him to stop there, since it wasn't a plumbing issue or something that would be covered by a plumbing guarantee; that would have been fair, but I would still be without a functional dishwasher. Instead, Bill took the extra minutes to solve this faulty issue anyway! And afterward, he also helped me navigate smaller issues in the house (sink not draining perfectly, etc.) and explained to me how to better maintain kitchen and bathroom pipes. As it was a follow up visit from his earlier work, he didn't charge me at all for this.

An average plumber would have said ""not my problem"" and left. But Bill is not that guy; B&C is not that company.

I also really appreciated not only that Bill from B&C gets the job done efficiently and professionally but also that he prioritizes customer service, taking time to explain the problems, options, and also ""what not to do"".

Stop looking at reviews and just give them a call already.

Elisa M.

Bill is #1. I was lucky enough to get next day service, since he was in the area. After running the washer in my new home, the sewage backed up into the 1st floor drains. What a pain. Bill showed up and provided service and information for what was occurring and how to move forward with the issue. Highly recommended.

Super A.

Who says that they trust their plumber?! I trust these guys! I really felt like they surveyed the issue and came up with the best possible solution. Very professional, very reasonable, and very knowledgeable. As good as it gets!! I have their number saved in my phone!

J D.

A master plumber with integrity, not to mention great technical skills! Mr. Taylor successfully unclogged my main sewer line after another company's efforts were unsuccessful. He showed me proof of the cleared drain line all the way to the city sewer, via his camera. He explained everything that he was doing and gave tips on how to prevent similar problems in the future. Mr.Taylor even took the time to look at an unrelated minor problem, although I couldn't reproduce the symptoms while he was here. I'm glad I used B&C!

Edwina R.

This company arrived at my home on time when I showed him what the problem was he told me that the problem was going to take anywhere from 2 to 3 hours but he didn't have time to do it because he had another appointment he just thought that he could get mine in before the next appointment in other words he was saying to me you literally you don't matter.

Tomeka W.

I needed to find out what was causing the extra usage at my mother's home. Bill Taylor was able to pinpoint the issue and repair it within a few hours. He was very professional, knowledgeable, and reasonably priced. He took extra care when entering the home by placing mats down in his work areas, wiping down the door knobs with bleach spray, and credit card machine before handing it to my mother to use. Mr. Taylor and B&C Sewer and Drains is now my plumber of choice.