B&C Sewer and Drains

John N.

I very rarely write reviews, but, Bill Taylor from B&C Sewer and Drain is the exceptional professional that deserves the effort. I had a sump pump discharge pipe that would freeze and cause my sump well to overflow and needed to be redirected. After getting bids from a number of plumbers I decided to use Bill because he came to the house, did a long and careful review of the situation and came up with a great solution which was in line with the costs from the other plumbers. However, that's not the reason for the 5 starts... I would go higher if Yelp let me. It's what happened when he came back to do the job.
He had to drill a large hole through a solid concrete wall to run the discharge pipe through. He actually went out and bought a special and very expensive drill bit to do a ""clean"" hole. Which it did. He spent a full 4 hours working on the replacement pumps and drain pipe and would not leave until he was convinced everything was working properly. Also, despite the extra effort and expense he held to his initial estimated price. Now that's a plumber worth writing about. Bill was competent, clean, neat, professional and very helpful. Put B&C Sewer and Drains at the top of your list for your next plumbing job.

Giovana V.

I highly recommend Bill. He responded to my call in a timely fashion and provided great customer service. He replaced a sump pump and did some other related work. I had previously gotten a quote from another company and theirs was 3 times the amount. The price didn't seem right, so I called a few other people who were much more affordable but once I met Bill, I knew he is someone trustworthy.

Thank you Bill! I have your number on my refrigerator, you are my go to person for our plumbing needs.

Sylvia O.

Bill has a very nice personality and that's why I'll give him two stars, but unfortunately he's unprofessional. I called him for a major problem which was a leaking toilet in my living room bathroom. He tightened a nob under the toilet and assured me that would stop the leaking but if it persisted after he left, he would come back and fix it. The very next day the leaking started again. I called Bill over a period of 2 days, left messages, spoke with his secretary and she said he would call...but he never did. I am extremely disappointed. Not only did I pay him for work that he did not see through, but my toilet is still leaking. I would never seek B&C services again, nor would recommend the company to anyone.

Bucky D.

Bill is a true professional. I had never used him before, but he responded immediately to my call out of the blue about a blocked drain pipe situation, diagnosed the problem, and stayed within his estimate even as the job got more challenging. He was careful with our house and worked super hard. I would highly recommend him to anyone.

C B.

Company was amazing. I called in the morning for a persistently clogged sink and some kind of back up that was turning my 2nd bathroom into an outhouse. They came the same day. They were on time and worked systematically to flush my problems away. I was informed of good flushing and garbage disposal practices that would stop me from having another issue. The price was reasonable. A++ Here's the good part. They cleaned up the outhouse, there was literally S**t everywhere, I mean WOW. I was planning on finding a crime scene cleaner to take care of that cause it was gross. Awesome service. I will use them again.

Cyress J.

As soon as I called this business I was greeted with professionalism and a sincere want to resolve my issue Bill spent about 15 minutes explaining the process to me and resolve my issue I was thankful for his time and effort I will highly recommend this company to anybody with a plumbing or drainage need

Jordan S.

Provided great service and he had great communication. For my case he was able to make me one of his first service calls of the day. I called at 9am he was onside by 10am. (my home is pretty close to his shop) I will do business with this company again.

Zachary R.

l called Bill about an outdoor plumbing issue (a clogged downspout) and he was super helpful in walking through with me over the phone how to diagnose the problem. He ultimately advised that I might not need a plumber and should take some steps first to figure out to see if if I could fix it on my own and see save some money in the process. He definitely knows his stuff and really appreciated that he took the time to talk through it with me. I will definitely keep him in mind for future plumbing issues.

Guillermo M.

From the moment I called Bill (that's his cellphone on the contact) to the full solution of my backed-up toilet, it was 45 minutes. It wasn't cheap, but it was incredibly fast and done professionally. I appreciate that because I don't have time to wait around in the middle of the workweek.

He did mention my timing was impeccable because he happened to be two blocks away, so you may have to wait more, but clearly the will to give fast great service is there.

He even told me how to fix the same problem myself in the future, including the tool to get and how he made his better, because he acknowledged that calling a plumber for a 10 minute job doesn't come cheap. So, I may not need to call him again for a small thing like that, but I'll sure be calling him for bigger stuff.

Arnold M.

I had a blocked drain in the back stairwell of my home and Bill T came to fix the problem. Not only did he find and fix the problem, but leveled the earth around the top of the steps, and went above and beyond the call of duty. He told me, for him: ""It's a badge of honor to do the job right."" I was glad to have found him and highly recommend him to others.